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Garden Grove Kia
Garden Grove, CA
3,916 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,916 reviews
February 01, 2021
My wife Kris and me felt we were treated well from the moment we stepped into the dealership until we completed our purchase.The Garden Grove Kia staff from the first too the last was truly great! moment we stepped into the dealership until we completed our purchase.The Garden Grove Kia staff from the first too the last was truly great! More
by thomaswesley46
Verified CustomerEmployees Worked With
Other Employees :
kenny finance officer was excellent as well, Justin Fernandez
January 29, 2021
Did their best to get my car. Walked out with what I wanted. Second Kia I have purchased in the last 5 years. Look forward to many years of service wanted. Second Kia I have purchased in the last 5 years. Look forward to many years of service More
by Marilynd03
January 25, 2021
Great Service! Everyone is super kind! They got me in and out. Did a really great job on the service of my car. Would recommend my friends come here. out. Did a really great job on the service of my car. Would recommend my friends come here. More
by looloo2526
Employees Worked With
Frank
January 24, 2021
People at the dealership are courteous and the facilities are clean. I had no problem waiting for my vehicle as there was coffee and water available in the service lounge. The restroom was clean and there we are clean. I had no problem waiting for my vehicle as there was coffee and water available in the service lounge. The restroom was clean and there were seats outside. More
by RONNIE.EO
Employees Worked With
Jacob Aguirre
January 21, 2021
Everyone was very helpful and friendly. Kadon in sales was extra nice and knowledgeable. He answered our questions before we had a chance to ask him. was extra nice and knowledgeable. He answered our questions before we had a chance to ask him. More
by ur_baaba
Employees Worked With
Kadon
January 19, 2021
Brian was very easy to work with and very helpful throughout the process. I can't remember who the gentleman was that I went through the contract with but he was very pleasant and made that part ver throughout the process. I can't remember who the gentleman was that I went through the contract with but he was very pleasant and made that part very smooth. Environment was clean and it was a huge plus that they had the playoff game on. Thank you very much!!! More
by mac
January 18, 2021
I really enjoyed the experience. The people were personable and answered all my questions. My agent was Andrea Biggers and she was Great. She called me back immediately and provided everything I ne personable and answered all my questions. My agent was Andrea Biggers and she was Great. She called me back immediately and provided everything I needed. More
by irwilliams1965
Employees Worked With
January 15, 2021
The service advisors are helpful, honest, and Frank will work with you to fix your problem. Clearly well ran by management. Trust Garden Grove Kia. work with you to fix your problem. Clearly well ran by management. Trust Garden Grove Kia. More
by Gary S.
Employees Worked With
Frank Villa
January 13, 2021
Great service. I will highly recommend this place to family and friends. We found it because of harbor freight. We love the selection and patience. family and friends. We found it because of harbor freight. We love the selection and patience. More
by jorgeisaacpacheco
Employees Worked With
Other Employees :
Justin Fernandez, Dan Le, Kadin Espinosa, Brandon Dennis, Leilani Josiah, Alex Jimenez, Brian Fierros
January 11, 2021
Excellent service. Clean department and waiting area. Car was done quickly while I waited. No doubt this is where I will be getting my car serviced. was done quickly while I waited. No doubt this is where I will be getting my car serviced. More
by pedalhound
Employees Worked With
Luis Mendoza
