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Garden Grove Kia
Garden Grove, CA
3,709 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,709 reviews
June 20, 2020
Great service Loved that they followed up with me after I purchased a 2020 Telluride and took the time to help with any of the technology and questions that I had. Loved that they followed up with me after I purchased a 2020 Telluride and took the time to help with any of the technology and questions that I had. Great dealership! More
by arlie.kearney
Verified CustomerEmployees Worked With
June 20, 2020
Alexis Diaz was so professional! I came in last Saturday to get my 2019 Stinger services. I was greeted and assisted by Alexis Diaz who was so cheerful and professional. I was impress I came in last Saturday to get my 2019 Stinger services. I was greeted and assisted by Alexis Diaz who was so cheerful and professional. I was impressed with Garden Grove and felt very comfortable with my experience especially. I will be back. More
by Alysonc29
Employees Worked With
Alexis Diaz
June 19, 2020
5 stars to the service department Luis Mendoza is the best at customers and advising you with the services needed.. Handling everything with a timely manner best at customers and advising you with the services needed.. Handling everything with a timely manner More
by MANNY6913
Employees Worked With
Luis mendoza
June 18, 2020
2018 Kia Soul Plus I had the best sales team of Kadin Espinosa & Andrea Biggers, plus the finance manager Kenny Seo was so helpful in keeping my payments where I wanted I had the best sales team of Kadin Espinosa & Andrea Biggers, plus the finance manager Kenny Seo was so helpful in keeping my payments where I wanted them to be. The Dealership was clean, practiced social distancing and everyone had on masks, so I felt safe. I would definitely refer my friends and family to this dealership. And absolutely LOVE my Kia Soul More
by lollywilkerson
June 18, 2020
The service department (Luis) was very helpful and super attentive to my needs. Friendly, fast service and they did an amazing job with my car. attentive to my needs. Friendly, fast service and they did an amazing job with my car. More
by dulce.l.lopez
Employees Worked With
Luis (Service dept.)
June 16, 2020
E.T. was a great help picking out a new car to replace my expired lease. He showed me cars that were in my budget and looked for any possible rebate! Greatly appreciated! Justin helped us out with the delive expired lease. He showed me cars that were in my budget and looked for any possible rebate! Greatly appreciated! Justin helped us out with the delivery of the car and explained all the cool features and even showed me how to connect my cell phone! More
by TEZGRAFFIX
June 15, 2020
Good Sales / Poor Management Salesman was helpful. Took 2 hours to finalize paperwork after we agreed on a price in 15 minutes. Covid 19 was blamed for personnel shortage. We we Salesman was helpful. Took 2 hours to finalize paperwork after we agreed on a price in 15 minutes. Covid 19 was blamed for personnel shortage. We were the only people in the showroom buying a car. More
by HOWARDkaplan42
June 15, 2020
GG Kia is very pushy. I went there for an oil change and told the lady helping me that I only wanted an oil change. They began to keep insisting that I pay for more. They even had a service manager come fin told the lady helping me that I only wanted an oil change. They began to keep insisting that I pay for more. They even had a service manager come find me inside and ask me why I didn’t want any other service. 2nd, when I got home I let my car sit for a couple hours and rechecked my oil. IT WAS DIRTY! Do you guys not flush out the old oil? I will not be back to this location. More
by JR.Ernst7
Employees Worked With
N/A
June 15, 2020
It was a quick visit. I was greeted with a friendly smile. Alexis took care of me and reached out with a suggestion. Car is back to normal. Thank you! smile. Alexis took care of me and reached out with a suggestion. Car is back to normal. Thank you! More
by krabbylyon
Employees Worked With
Alexis
