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Garden Grove Kia
Garden Grove, CA
3,726 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,726 reviews
June 11, 2020
Very clean, very helpful, very easy going. Bought an 2016 EX optima from Mr ET. He was amazing to work with. Really helped me out. Also Mr Chad Clarke, the sales manager really gave me a good deal on my car. EX optima from Mr ET. He was amazing to work with. Really helped me out. Also Mr Chad Clarke, the sales manager really gave me a good deal on my car. Thanks guys. Cant wait to get another car from you guys. More
by froggyvillanueva
Verified CustomerEmployees Worked With
June 11, 2020
I have an incredible experience with kia in Garden Grove this past week. Estela is sales was extremely professional and patient with me while I decided on which car to purchase. She went above and beyond to this past week. Estela is sales was extremely professional and patient with me while I decided on which car to purchase. She went above and beyond to help me. I recently brought my car in to kia service and was helped out by Alexis in services. Alexis answered all my questions and followed up with me during the service of my vehicle. I felt that I was given some of the best customer service and look forward to servicing my vehicle with kia in the near future as I was helped out by people who take so much pride and care in their jobs!!!! More
by will1428
Employees Worked With
Alexis diaz, Estela Ayon
June 08, 2020
Good and helpfull Good and helpful,, friendly,, price could of be lower,(But i understand) i have experience on waiting times of dealers(4-5 hrs),, but they actually Good and helpful,, friendly,, price could of be lower,(But i understand) i have experience on waiting times of dealers(4-5 hrs),, but they actually got me out of there in 2.5 HRS More
by william.pantos
Employees Worked With
June 08, 2020
Service was fantastic. Rudy was very kind, helpful and informative. He kept me updated on the status of my vehicle in a respectful & timely manner. Thank you! informative. He kept me updated on the status of my vehicle in a respectful & timely manner. Thank you! More
by kelsey_lee93
Employees Worked With
Rudy Cruz
June 08, 2020
Great experience waited to long to sign papers, other than that , it was great experience , ,thanks , thanks , thanks , thanks , thanks, thanks thanks , thanks , thank waited to long to sign papers, other than that , it was great experience , ,thanks , thanks , thanks , thanks , thanks, thanks thanks , thanks , thanks thanks thanks thanks, thanks More
by melandmary
Employees Worked With
Justin Fernandez
June 06, 2020
Everyone that works there is very friendly and helpful been going there a few years and the new location looks great always excellent service when I get my car done been going there a few years and the new location looks great always excellent service when I get my car done More
by WELLS.DOMINIC1
Employees Worked With
Luis
June 05, 2020
Satisfied purcahase We were satisfied with our purchase. The rest of these words are to satisfy the unndcessary twenty five word minimum required by dealer rater site. We were satisfied with our purchase. The rest of these words are to satisfy the unndcessary twenty five word minimum required by dealer rater site. More
by shelbyflyer
Employees Worked With
June 04, 2020
use this dealer for all my services for both my Kia Stingers. Alexis by far gave the best impression of true customer service that highly reflects professionalism and initiative beyond her peers. Will Stingers. Alexis by far gave the best impression of true customer service that highly reflects professionalism and initiative beyond her peers. Will continue to visit Kia of Garden Grove for all future needs. More
by sgtromero2009
Employees Worked With
Alexis
June 04, 2020
dealership Dan le is friendly and knowledgeable. he helped me to get the payment i wanted. I did not spend to much time in dealer. Great customer services. Dan le is friendly and knowledgeable. he helped me to get the payment i wanted. I did not spend to much time in dealer. Great customer services. More
by LM_VU
Employees Worked With
Dan Le
May 30, 2020
Courteous employees that go out of their way to help! Updates sent, very personal touch. Things done in a timely manner. Rental car quick and easy! I feel horrible because I don’t remember names. The gir Updates sent, very personal touch. Things done in a timely manner. Rental car quick and easy! I feel horrible because I don’t remember names. The girl who help me was fantastic at her job!!! More
by garciachris692
Employees Worked With
Service department not sales
