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Garden Grove Kia
Garden Grove, CA
3,730 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,730 reviews
April 09, 2020
Everyone was super helpful even though the majority of the conversation had to be done via call/text due to the pandemic. I would drive 2 hours to buy a car from them again. the conversation had to be done via call/text due to the pandemic. I would drive 2 hours to buy a car from them again. More
by janelleswader
Verified CustomerEmployees Worked With
However, the service manager is the one that walked us through our paperwork. , Kadin Espinosa
April 09, 2020
Excellent Alexis Diaz even with social distancing was postive and professional. Informed me of everything that would be done and how long it would take. Thank Alexis Diaz even with social distancing was postive and professional. Informed me of everything that would be done and how long it would take. Thank you Alexis More
by haler0702
Employees Worked With
Alexis Diaz - service rep
April 08, 2020
With social distancing it was difficult. My interactions was by phone & text. Couldn't test drive vehicle cause of protocol set by dealership, I understand. Since I bought the vehicle a free oil change shou was by phone & text. Couldn't test drive vehicle cause of protocol set by dealership, I understand. Since I bought the vehicle a free oil change should be offered. More
by teeoff65
Employees Worked With
April 03, 2020
Chris was very knowledgeable and polite.I didn’t feel Chris was very knowledgeable and polite. I didn’t feel pressure. I was able to make my own decision without the hard push.’ Good place to shop Chris was very knowledgeable and polite. I didn’t feel pressure. I was able to make my own decision without the hard push.’ Good place to shop More
by DRSPERBECK
Employees Worked With
Chris Mcgregor
April 03, 2020
Luis is an outstanding employee, He was right on target and really helpful, always looking forward to do business with Him and Kia of Garden Grove. Thank You and really helpful, always looking forward to do business with Him and Kia of Garden Grove. Thank You More
by pacifico2405
Employees Worked With
Luis
April 01, 2020
Very friendly and hassle free Easy to make apppointment friendly customer service. No pressure no long waiting for service to be completed. No pushy sale pitches. Clean environmen Easy to make apppointment friendly customer service. No pressure no long waiting for service to be completed. No pushy sale pitches. Clean environment. Thank you More
by gomies5@yahoo.com
Employees Worked With
Rudy Cruz Carlos Grimaldo
March 31, 2020
All staff was friendly and helpful, following the coronavirus safe distancing rules throughout the car buying process. Andrea and Kadin were very patience sales people with no pressure. Kadin even st coronavirus safe distancing rules throughout the car buying process. Andrea and Kadin were very patience sales people with no pressure. Kadin even stayed after the store closed to ensure we were taken care of throughout the financing process, which also ran smoothly with Jeffery. Although it was already late, Kadin wasn’t rushing us out the door and even offered to take a picture of us with our new car! This was a great car buying experience! More
by TBONE
March 30, 2020
Great buying experience! Worked with Andrea, and she was very prompt, helpful, patient, and a pleasure to work with. Felt no pressure at all during the car buying experience. Worked with Andrea, and she was very prompt, helpful, patient, and a pleasure to work with. Felt no pressure at all during the car buying experience. Kia was not on the top of my list when I started purchasing process, but after doing a lot of research on the Telluride my interest grew. Working with Andrea sealed the deal. Couldn't be happier. Sincere thanks to Andrea and team! More
by lorem01
March 27, 2020
Just Awesome! This place has exceptional service and attention to detail. I very much enjoyed being here in a clean environment and with people who cared about my s This place has exceptional service and attention to detail. I very much enjoyed being here in a clean environment and with people who cared about my situation. More
by CEPTIPOD
Employees Worked With
Alexis Diaz
