Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,735 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,735 reviews
March 25, 2020
Everything went better than I expected. The service was quick and easier than I thought it would be. The person who helped me made the process bearable quick and easier than I thought it would be. The person who helped me made the process bearable More
by mr.sanchezn
Verified CustomerEmployees Worked With
Jacob
March 22, 2020
Jacob my Advisor was super helpful. He got car done super quick. Super nice guy and very helpful. Will recommend my friends and family going to him. quick. Super nice guy and very helpful. Will recommend my friends and family going to him. More
by JDMHATCHIE128
Employees Worked With
Jacob A
March 20, 2020
Great Service If you have to get your car done, go to Garden Grove Kia. They're excellent at service. Met me at the door, asked how my day was, got the work done an If you have to get your car done, go to Garden Grove Kia. They're excellent at service. Met me at the door, asked how my day was, got the work done and I was on my way. My husband had to get his car done at the Ford dealership, and it took all day! More
by lioness211
Employees Worked With
Ruben
March 18, 2020
I have been to this dealership a few times and it’s always clean, everyone always acknowledges you by either saying hello or asking if they can help me, or offering me water or coffee. always clean, everyone always acknowledges you by either saying hello or asking if they can help me, or offering me water or coffee. More
by UMQUEEN2007
Employees Worked With
Kadin Espinosa
March 18, 2020
Awesome Service I love coming to GG Kia. The Service Team is awesome. Alexis always is so professional and FRIENDLY! I'll be back again and again...keep those serv I love coming to GG Kia. The Service Team is awesome. Alexis always is so professional and FRIENDLY! I'll be back again and again...keep those service coupons coming.LOL More
by shawyne
Employees Worked With
Alexis
March 17, 2020
Great Experience This place is not bad. ET took care of my when I was trying to buy a use car. Ive had great experience as the sale people really want to help. ET was This place is not bad. ET took care of my when I was trying to buy a use car. Ive had great experience as the sale people really want to help. ET was not pushy, he allowed me to do what i needed to make a decision and he did the best he could of help me out. In the end he was able to get exactly what i wanted. I got a used 2016 Kia Optima SXL. Overall ET was great. More
by Chan
Employees Worked With
March 16, 2020
Andrea is incredible! Really good experience at GG Kia. We worked with Andrea Biggers — she's awesome! The entire experience was excellent. She is incredibly responsive to Really good experience at GG Kia. We worked with Andrea Biggers — she's awesome! The entire experience was excellent. She is incredibly responsive to her customers, and we're thrilled we worked with her. More
by james.biggs
Employees Worked With
March 16, 2020
Best experience at a dealership (and I went to a ton). I came back specifically for the service that Kadin gave me over the few days I was looking for a Kia. He was trustworthy, helpful and extremely kind a came back specifically for the service that Kadin gave me over the few days I was looking for a Kia. He was trustworthy, helpful and extremely kind and professional. More
by Pofstedahl
Employees Worked With
Chris Mcgregor, Kadin Espinosa
March 13, 2020
quick & easy everything was here was quick and easy. From dropping off the car to picking it up. Every staff member I encountered, weather in person or on the phon everything was here was quick and easy. From dropping off the car to picking it up. Every staff member I encountered, weather in person or on the phone, was very helpful as well as courteous. More
by drew.brown7005
Employees Worked With
Ryan McGeein, Luis Mendoza
March 13, 2020
BUYING PROCESS Process took almost 4 hours.....it would be nice if this could be stream lined to a shorter period. otherwise was a good experience and sales(Abagail Process took almost 4 hours.....it would be nice if this could be stream lined to a shorter period. otherwise was a good experience and sales(Abagail) was great to work with More
by jimandbecky333
Employees Worked With
Chris Mcgregor, Abigail Nichols Nichols
