Garden Grove Kia

Long Wait and Finance Issues After three and a half hours at this location, our paperwork was finally drawn up. I purchased my 2016 Kia that I had previously leased. Paul did not After three and a half hours at this location, our paperwork was finally drawn up. I purchased my 2016 Kia that I had previously leased. Paul did not go over financing options with us and after such a grueling wait. I did not ask for details. I have excellent credit but ended up with a 5.9 percent finance charge and 6 more years of payments. 9 years of payment for a 17,000 car. Won't do that again! Billy did not show up on time for our appt. so James assisted us and was very professional. More

Very Bright young man and very out spoken went out of his way to make sure that the deal went thought ! Thank you Justin have a bless one !! way to make sure that the deal went thought ! Thank you Justin have a bless one !! More

Abby has excellent customer service skills! She was very patient and made sure we got the car we wanted! I would definitely recommend visiting Abby along with the other members of her team at Garden Grove K patient and made sure we got the car we wanted! I would definitely recommend visiting Abby along with the other members of her team at Garden Grove Kia! Thank you Abby and GGK! More

Abby and Bryanna went above and beyond to ensure I got the car I wanted. Easy to communicate with and quick response. They worked with my budget without compromising in quality and were extremely friendly the car I wanted. Easy to communicate with and quick response. They worked with my budget without compromising in quality and were extremely friendly throughout it all. I am so thankful for these girls for helping me get the car I wanted and making it incredibly stressful free. Thanks again for taking care of me and my fam!!! More

Relatively painless to negotiate the deal. Quick to respond to resolve some issues with the purchased vehicle. Could have been better if the dealer were open to price negotiation. respond to resolve some issues with the purchased vehicle. Could have been better if the dealer were open to price negotiation. More

My wife and I drove from san bernardino, to Garden grove, because of our sales representative, Abby Nichols, we cant say enough good things about her, we found the car online, by afternoon we were d grove, because of our sales representative, Abby Nichols, we cant say enough good things about her, we found the car online, by afternoon we were driving it home, with the most minimal down payment, and with fair credit score, she made my buying expierience worth driving 1 hour away, , ask for Abby Nichols, More

James made buying a car a great experience James Allen was very professional and at the same time treated us like family. He was very knowledgeable with all the vehicles on the lot/remote lot. James Allen was very professional and at the same time treated us like family. He was very knowledgeable with all the vehicles on the lot/remote lot. James was patient with us and gave us plenty of privacy when we asked for a minute to discuss our options. At no time did we feel pressured or rushed. The negotiation process was truly hassle free. Thanks to Paul in finance, the paperwork process was quick and easy. This is the 2nd car we purchased from Garden Grove KIA in the last 6 months. Sales people like James and Ed Villa (our last sales person) are the reason we will buy our next car from Garden Grove KIA. Thank you James. More

Awesome dealer, really friendly James was a really friendly and helpful sales representative, he was really patient with our process and made sure that we got what we needed? James was a really friendly and helpful sales representative, he was really patient with our process and made sure that we got what we needed? More

Excellent Service! Class organization all the way. Super nice, efficient, clear and friendly. We worked with Stella... best sales experience We’ve ever had. Knowledge Class organization all the way. Super nice, efficient, clear and friendly. We worked with Stella... best sales experience We’ve ever had. Knowledgeable, friendly, and kind. 2nd purchase from this dealership and will absolutely return. More

Finally! James was super helpful and was really nice! Best Kia I have been to and feel great about my new car! No BS finally and I visited four other dealershi James was super helpful and was really nice! Best Kia I have been to and feel great about my new car! No BS finally and I visited four other dealerships that were trying to scam me with fees or up sell me on a car I did not want. More