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Garden Grove Kia

Garden Grove, CA

4.7
3,768 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,768 reviews

April 23, 2020

Very satisfied Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. N More

by SY.WELLINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 23, 2020 -

Garden Grove Kia responded

Thank you for taking the time to write Garden Grove Kia a review. It is such a pleasure to have your business and we look forward to working with you again!

April 18, 2020

Great Services when customer in needed even under Covid19 Happy to get a new lease Kia Seltos and very appreciated Thank you for your services More

by jacquotlq
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
Apr 20, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We are excited to hear about your new Kia Seltos. Congratulations and safe travels!

April 17, 2020

Epic Dealer Experience! 10 Stars if I could! Kadin Rocks! An amazing and flawless process earlier this week on a lease on a 2021 Kia Seltos! Kadin Espinoza, a true professional, we can't thank you enough and More

by cfrsteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Jerry, Mike Kelley, , Kadin Espinosa
Apr 17, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are grateful that we got the opportunity to work with you here at Garden Grove Kia, and we appreciate you taking the time to mention so many of our great team members! Kadin, Mike, Kenny, and Chad are all excellent, and we will be sure to let them know that you appreciate their help. Enjoy your 2021 Kia Seltos!

April 16, 2020

I purchased my car at garden grove Kia and been going there ever since to get my car serviced LUIS IS THE BEST no doubt More

by nellycervantes6589
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 16, 2020 -

Garden Grove Kia responded

Your wonderful feedback just brightened our day, Nelly! Thank you for giving Luis a shout out, we know he will appreciate your kind words. We're proud to help keep your car running smoothly and we look forward to your next visit!

April 15, 2020

I have had horrible experiences with car dealerships, as my lease is about to be up and needed a new car. Then I ran into Kadin Espinosa!!! He is the most helpful, personable, accommodating person I have EV More

by RACHELLETWELLS
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Apr 15, 2020 -

Garden Grove Kia responded

Rachelle - For you to say that Kadin is the most helpful person you've worked with at a dealership makes our day! We love that he guided you through the purchasing process and provided communicative service. Most of all we are thrilled that you drove home in the car of your dreams. Thank you for your business and the rave review! - Garden Grove Kia team

April 09, 2020

Excellent Alexis Diaz even with social distancing was postive and professional. Informed me of everything that would be done and how long it would take. Thank More

by haler0702
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz - service rep
Apr 09, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your five-star experience with Alexis at Garden Grove Kia!

April 09, 2020

Excellent Service Luis was quick to greet me and go over all the service options very thoroughly. They had very good procedures in place to mitigate contact and keep th More

by yoonminu91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Mendoza
Apr 09, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave Garden Grove Kia a review. Customer safety and satisfaction are our top priorities and we look forward to working with you in the future!

April 09, 2020

Everyone was super helpful even though the majority of the conversation had to be done via call/text due to the pandemic. I would drive 2 hours to buy a car from them again. More

by janelleswader
Recommend Dealer
Yes
Employees Worked With
However, the service manager is the one that walked us through our paperwork. , Kadin Espinosa
Apr 09, 2020 -

Garden Grove Kia responded

Janelle, thank you for taking the time to review Garden Grove Kia. We're grateful to have earned your business!

April 09, 2020

Great service overall I felt like they went beyond what others what have done. We had a noise that we've had since getting brakes and rotors done from a family owned busine More

by art.domantay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 09, 2020 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia. We strive to provide exceptional service for our customers and it's great to hear that our team hit the mark. Safe travels!

April 09, 2020

GREAT Service The service department staff is always friendly and helpful. Luis Mendoza, Alexis and Mike (manager) were the ones that helped with servicing my car, More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Alexis Diaz, Mike Kelly
Apr 09, 2020 -

Garden Grove Kia responded

Natalie, thank you for the review! We are happy to hear that Luis, Alexis, and Mike provided the safe and accommodating service we strive for here at Garden Grove Kia. It was our pleasure to help you out, and we hope to see you again sometime!

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