Back

Garden Grove Kia

Garden Grove, CA

4.7
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,738 reviews

August 07, 2024

Team is profressional and commited to doing a great job. They are prompt and deliver great customer service. More

by SAVVBIZ360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in Service Dept
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for recognizing the professionalism and commitment of our team at Garden Grove Kia! We're glad to hear that our prompt service met your expectations. Safe travels!

August 07, 2024

Great experience with service team! Very clear and fast service. I booked appointment using the Kia app and that was very easy and clear as well. More

by kristysemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with our service team at Garden Grove Kia! We're glad to hear that the process was clear and efficient, including booking through the app.

August 06, 2024

Service at Garden Grove Kia was wonderful! Web was very nice, extremely helpful, and kept me informed the entire time my car was in service! More

by Christineangel1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Blesther
Aug 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team provided such excellent service at Garden Grove Kia. Thanks for sharing your experience!

August 06, 2024

Excelente service Juan was so helpful this the 2 time we have bought a car from you guys More

by jrmely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 07, 2024 -

Garden Grove Kia responded

We appreciate your continued trust in Juan and our team. Thanks for being part of the Garden Grove Kia family!

August 06, 2024

My service agent was helpful and kind. They explained what needed to be done and were welcoming. More

by kathyanderson24
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We will pass along your kudos to our team. Take care!

August 06, 2024

David Susch was EXTREMELY helpful! He busted his behind to get us very close to the price we were looking for. Even kept me updated as soon as he was able to get the price lower. Very More

by auntyfur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Susch
Aug 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that David went above and beyond to help you at Garden Grove Kia! Thanks for sharing your positive experience, and enjoy your new vehicle!

August 06, 2024

Helped on time for my appointment, my advisor had excellent communication and delivered swift and pleasant service. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Aug 07, 2024 -

Garden Grove Kia responded

Courtney, we're delighted to hear that your appointment went smoothly and you received excellent service from our team at Garden Grove Kia. Thanks for sharing!

August 06, 2024

Great service, friendly and informative people. Way better than our experience at Irvine Kia! Will definitely keep coming to Garden Grove!! More

by INFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t have the gentleman’s name offhand.
Aug 07, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a great experience with our team at Garden Grove Kia! Thank you for choosing us, and we look forward to seeing you again in the future!

August 06, 2024

They were really transparent and worked hard to help me get exactly what I wanted More

by ECKBURG6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Le
Aug 07, 2024 -

Garden Grove Kia responded

We love to hear you had a great experience with the Garden Grove Kia team. Thank you for the awesome review!

August 06, 2024

They were very fast with my service and very friendly as well. They effectively communicated with me about when my vehicle would be done and it’s progress. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Aug 07, 2024 -

Garden Grove Kia responded

Jordan, we're glad to hear you had a positive experience with our team at Garden Grove Kia! Thanks for sharing your feedback.

...
75
...