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Garden Grove Kia
Garden Grove, CA
3,738 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,738 reviews
August 03, 2024
One of the most comfortable and relaxed experience I have had with any Kia dealership and service center had with any Kia dealership and service center More
by cgvadergod
Verified CustomerEmployees Worked With
Other Employees :
Justin Fernandez, Kadin Espinosa, Alex Jimenez
August 02, 2024
Services were quick and efficient. Customer service from maintenance department was excellent. Would be nice to have small breakfast and drinks items provided for clients in the mornin Customer service from maintenance department was excellent. Would be nice to have small breakfast and drinks items provided for clients in the morning. More
by Mr. Weaver
Employees Worked With
Chris
August 02, 2024
Jeremy is the best! He knows what he’s talking about, he’s helpful, and he gets the job done. He is the reason I continue to bring my Kia to the Garden Grove service cen He knows what he’s talking about, he’s helpful, and he gets the job done. He is the reason I continue to bring my Kia to the Garden Grove service center. Thank you Jeremy!!! More
by kiralovesthebeach
Employees Worked With
Jeremy
August 02, 2024
Dealer messed up passenger window after 2nd visit. Had to make an appointment to bring back to fix. Brought back they fixed and I left. Noticed an hour later they left parts of my door off. Had t Had to make an appointment to bring back to fix. Brought back they fixed and I left. Noticed an hour later they left parts of my door off. Had to drive back 30 miles to get fixed. Did a dealership complaint through corporate. More
by dbrocki
Employees Worked With
Efrain, Web
August 02, 2024
Appointment process, easy. Service dept was knowledgeable, courteous, and the maintenance went smooth. They even washed my car when it was finished Service dept was knowledgeable, courteous, and the maintenance went smooth. They even washed my car when it was finished More
by klankincaid
Employees Worked With
Jeremy in Service
August 02, 2024
Efrain was great and service fantastic. I had free car wash and oil change in about 2 hours time. I enjoyed the free coffee and comfortable waiting lounge. Thanks for the great first experi I had free car wash and oil change in about 2 hours time. I enjoyed the free coffee and comfortable waiting lounge. Thanks for the great first experience! More
by scottdjakub80
Employees Worked With
Efraim
