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Garden Grove Kia
Garden Grove, CA
3,769 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,769 reviews
August 06, 2024
They were very fast with my service and very friendly as well. They effectively communicated with me about when my vehicle would be done and it’s progress. well. They effectively communicated with me about when my vehicle would be done and it’s progress. More
by Jordan
Verified CustomerEmployees Worked With
Kadin Espinosa
August 06, 2024
Josh was amazing! He was knowledgeable, explained everything and helped me with selecting the best vehicle for my needs. Highly recommended! He was knowledgeable, explained everything and helped me with selecting the best vehicle for my needs. Highly recommended! More
by rahul.nikam1
Employees Worked With
Josh McCune, Leilani Josiah
August 06, 2024
Very quick in and out. Purchased the vehicle within an hour and left with a new car. Purchased the vehicle within an hour and left with a new car. More
by roshdre01
Employees Worked With
August 05, 2024
The service department was great. They kept me notified of the status of my car throughout the day. They kept me notified of the status of my car throughout the day. More
by SB182
Employees Worked With
August 05, 2024
Jeremy was great. He explained things clearly and efficiently and went above and beyond regarding a second issue that popped up, and had me out of there ahead of sche He explained things clearly and efficiently and went above and beyond regarding a second issue that popped up, and had me out of there ahead of schedule. More
by HAMDAVID21
August 05, 2024
The car had a complete new engine replacement about two months ago, at that time nothing was mentioned about the coolant system hoses which had to be replaced due to wear and tear. It took 3 days for Kia G months ago, at that time nothing was mentioned about the coolant system hoses which had to be replaced due to wear and tear. It took 3 days for Kia Garden Grove to had this assesment. The people providing the service are good, but the dealership or Kia management is the worst in servicing the customers, I will not buy a KIA car in the future, these are nice looking cars but the engineeering and workmanship is yet to be improved a lot more. Stop taking money from consumers like me. More
by humberto macias
Employees Worked With
Luis in service department tries to help, but company policies do not allow him to
