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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.5
854 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 854 reviews

February 25, 2024

My first appointment was to have my headlights looked at as there was moisture inside & so by the time my appointment came.. there was no moisture & nothing was found.. but the problem still exists.. My 2nd More

by BAZDS9
Recommend Dealer
Yes
Employees Worked With
Tristan
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Feb 26, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! Tristan and our team sincerely value your business and look forward to your next visit.

Helpful
February 25, 2024

He was very professional, answered any questions I had and helped me get my car services due to a broken mirror. More

by Cmathieu1187
Recommend Dealer
Yes
Employees Worked With
Justin in the sales department is exceptional.
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Feb 25, 2024 -

Gary Rome Kia responded

It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

Helpful
February 24, 2024

Process was easy and Justin helped me narrow down what I wanted/needed in a vehicle and then found the perfect match. More

by NJCASSIN
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Martin
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Feb 25, 2024 -

Gary Rome Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gary Rome Kia are glad to have you as a customer.

Helpful
February 21, 2024

This dealership does quality work. They explain all charges line by line on your invoice. They are very friendly. Leagues better than other Kia dealer in the state. More

by Jeep2100
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
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Feb 22, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! Hector and our team sincerely value your business and look forward to your next visit.

Helpful
February 20, 2024

We were interested in the new 2024 Santa Fe and felt that getting one could be a hassle. Phil was great, kept me posted every week as to the status of the vehicle arrival. When it arrived, he made sure the v More

by frank
Recommend Dealer
Yes
Employees Worked With
Phil Brecher (sales); Kevin (general manager); Keith Brecher (business manager/paperwork). Everyone was great to deal with.
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Feb 20, 2024 -

Gary Rome Kia responded

Frank, Thanks for sharing about your experience with Gary Rome Kia. Phil, Kevin, and Keith appreciate your business and hope to see you again soon! Congratulations on your new 2024 Santa Fe!

Helpful
February 20, 2024

Great! I didn't really deal with David Nathan, but D'Angelo was wonderful. He went above and beyond expectations. More

by CANDICE5
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nathan
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Feb 20, 2024 -

Gary Rome Kia responded

Candi, Thank you! Your feedback and rating mean a lot to us. We're glad D'Angelo could help and hope to see you again!

Helpful
February 18, 2024

Very good Good customer service response time was great Super helpful willing to go extra mile More

by CDEMATOS15
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Boglisch
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Feb 19, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

Helpful
February 16, 2024

They were very attentive There was hardly any wait time They answered all my questions More

by JUDYCF1011
Recommend Dealer
Yes
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Feb 16, 2024 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
February 16, 2024

Great customer service, very professional. Would highly recommend Very helpful, attentive, great prices and great atmosphere More

by SMARRERO63
Recommend Dealer
Yes
Employees Worked With
Justin Martin
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Feb 16, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 16, 2024

Appraisal paid for car to be detailed but it wasn't. They left pieces of the tape they used to cover my broken window all over the outside of my car and its very difficult to remove, had to purchase lac More

by Alishachechile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Feb 18, 2024 -

Gary Rome Kia responded

Thank you for your honest review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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