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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,171 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
Contact Dealership

809 Enfield Street

Enfield, CT

06082

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Showing 1,171 reviews

October 18, 2025

Great service from the service team and the mangers there w for real so whoever see this give them a raise More

by ANGELR23782378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2025 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 18, 2025

Said we needed expensive repair but overlooked simple fixes and checking fluid levels. Will not likely bring a vehicle for service here again. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayliana Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Gary Rome Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 11, 2025

No complaints about service. Always very pleasant and friendly. My sales experience was not as pleasant. I feel the sales manager is very unprofessional. More

by BETTUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayliana Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional sales experience. We never like seeing that our sales experience didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 10, 2025

Gary Rome Kia is a pleasure to work with. Promptly greeted, offered a beverage in the waiting room, and kept informed over the car's service status. More

by KEVIN.DEIS
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
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Oct 10, 2025 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

October 08, 2025

Gary Rome Kia in Enfield always provides us with great CT State Inspection service each year that we come. More

by REFUSETOGIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2025 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

October 08, 2025

Gary Rome KIA is a great dealership from the sales staff to the service folks! More

by CATHY.D.KRUPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2025 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

October 08, 2025

I We love Justin Martin in sales! ! He keeps us coming back We love Justin More

by Maleficent
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
Report | Print
Oct 08, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 08, 2025

I had a great experience at Gary Rome in Enfield having my car serviced. Was offered a drop off and pick up from Angel, and received a complimentary car wash More

by EASYKEEPER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
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Oct 08, 2025 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 06, 2025

Came with no appt and was waited on fast and the problem was handled and fixed asap. More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

October 04, 2025

Helpful accomodating and friendly staff. Everything needed for registration was handled leaving nothing to worry about. More

by CMJ43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Gary Rome Kia responded

Thanks for your feedback on your recent visit to Gary Rome Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

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