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Gary Rome Kia

Enfield, CT

4.4
1,171 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,171 reviews

October 04, 2025

We were quote $89. 00 when I asked the service rep in person. She wrote that down. It is a 2025 brand new Kia and total cost came to $122.00 and some change. That's quit More

by HDN2MA
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayliana Davis
Oct 05, 2025 -

Gary Rome Kia responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 04, 2025

Terrible paid for tore rotation they rotated two tires and I waited 1:45 minutes for oil change More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 03, 2025

Everyone worked diligently close the deal promptly and have me on my way with my new vehicle. More

by RAYRUBIERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fortes
Oct 04, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2025

Complete lack of communication from everyone at the service center. I had to call multiple time and every time to get updates. My car was there over a month! Finally figured out what was going on after More

by JEANDEVILEN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisden Toccaline
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Gary Rome Kia responded

Jean, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to discuss your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will be in touch.

October 03, 2025

A pleasant, hassle free 5 star experience as usual. Thanks, keep up the good work! More

by TGRESHAM73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

October 02, 2025

The staff at Gary Rome Kia are always so friendly and helpful. They take the time to answer all questions. It's always so easy to drop off and pick up my car. More

by MUNCHIESMOM1979.JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miggy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

September 27, 2025

Prompt and courteous reception. Explanation of work to be done. Clean facilities and timely service. Appreciated shuttle service. More

by GRANBY11
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
Sep 27, 2025 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 27, 2025

Great place for car repairs! Employees knowledgeable & are courteous to customers! I recommend to friends More

by RENDREA.84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 24, 2025

They are very easy to schedule service with and don't seem to try and sell you service you don't need. Multiple times I've requested service and after looking at the car have gotten back to me saying th More

by TONY.MUTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 24, 2025

Dan and the Team at Gary Rome Kia were extremely helpful and easy to do business with. We highly recommend purchasing your new or used vehicle with this dealership. More

by bsadler0109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Fortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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