Gary Rome Kia
Enfield, CT
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We were quote $89. 00 when I asked the service rep in person. She wrote that down. It is a 2025 brand new Kia and total cost came to $122.00 and some change. That's quit 00 when I asked the service rep in person. She wrote that down. It is a 2025 brand new Kia and total cost came to $122.00 and some change. That's quite a difference between the quote and payment. Bill hard to follow. More
Terrible paid for tore rotation they rotated two tires and I waited 1:45 minutes for oil change and I waited 1:45 minutes for oil change More
Everyone worked diligently close the deal promptly and have me on my way with my new vehicle. have me on my way with my new vehicle. More
Complete lack of communication from everyone at the service center. I had to call multiple time and every time to get updates. My car was there over a month! Finally figured out what was going on after service center. I had to call multiple time and every time to get updates. My car was there over a month! Finally figured out what was going on after speaking with Kia America because the dealer kept directing me to them instead of explaining why vehicle wouldn’t be covered. On top of that they never provided finance options. When they did I had asked twice and finally received it only to find out it’s basically opening a new credit card so we just used one we had. Their manager was also bad at communicating what the actual issue was with my car leading to an extended amount of time it had to be there. More
A pleasant, hassle free 5 star experience as usual. Thanks, keep up the good work! Thanks, keep up the good work! More
The staff at Gary Rome Kia are always so friendly and helpful. They take the time to answer all questions. It's always so easy to drop off and pick up my car. helpful. They take the time to answer all questions. It's always so easy to drop off and pick up my car. More
Great place for car repairs! Employees knowledgeable & are courteous to customers! I recommend to friends Employees knowledgeable & are courteous to customers! I recommend to friends More
They are very easy to schedule service with and don't seem to try and sell you service you don't need. Multiple times I've requested service and after looking at the car have gotten back to me saying th seem to try and sell you service you don't need. Multiple times I've requested service and after looking at the car have gotten back to me saying that they don't believe that is needed now. My usually experience with dealers is they are constantly trying to pile on unnecessary add-ons. This is refreshing. More
Dan and the Team at Gary Rome Kia were extremely helpful and easy to do business with. We highly recommend purchasing your new or used vehicle with this dealership. and easy to do business with. We highly recommend purchasing your new or used vehicle with this dealership. More



