Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.5
854 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
Contact Dealership

809 Enfield Street

Enfield, CT

06082

Directions

By Type

Showing 854 reviews

February 15, 2024

Everything was great until I had to find my car by myself. No one walked me out to my car as was done in the past. More

by sandypennas
Recommend Dealer
Yes
Employees Worked With
Don't remember. Only fault was no walk out to find my car.
Report | Print
Feb 16, 2024 -

Gary Rome Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If possible, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Helpful
February 15, 2024

My experience with the dealership was good they took my info right away and checked on my vehicle in timely manner More

by ANNETTEALEXANDER72
Recommend Dealer
Yes
Report | Print
Feb 15, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Annette, and look forward to your next visit.

Helpful
February 15, 2024

Terrible communication from the service team, Kia customer care team and Gary Rome's office as well. My car was in the shop for 5 weeks and there was little to no updates to me. It was only when I me More

by Alc57.ac
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service team.
Report | Print
Helpful
February 15, 2024

Service desk very professional and polite. Definitely excellent. However, when getting into the car I found an empty bottle of fuel additive which was not a big deal but later I realized that More

by LEPJOT
Recommend Dealer
No
Report | Print
Helpful
February 14, 2024

The dealership kept my car for 3 full days only to let me know the parts ordered were on back order with no ETA More

by KMARDEUSE
Recommend Dealer
No
Employees Worked With
Merissa
Report | Print
Helpful
February 11, 2024

It is always good and I always have a fine time Helpful in getting all services done More

by NATASHAH350
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Feb 12, 2024 -

Gary Rome Kia responded

Natasha, Thanks for sharing your thoughts about your service experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

Helpful
February 11, 2024

Everything went well except for the time provided for completion of the work. The task was supposed to be done at 1:15 and I finally left at 1:50, missing lunch and being late for work. I also missed out More

by KOREY.CHRISTGEN
Recommend Dealer
Yes
Employees Worked With
Merissa
Report | Print
Feb 11, 2024 -

Gary Rome Kia responded

Korey, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
February 10, 2024

On time and informative Customer service did a great job telling me what they did you my car. More

by KAPH64
Recommend Dealer
Yes
Report | Print
Feb 11, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

Helpful
February 09, 2024

Always helpful and explains everything in a way that is easy to understand!!! Excellent work More

by CHERYLTRESSLER7
Recommend Dealer
Yes
Employees Worked With
Tristen
Report | Print
Feb 10, 2024 -

Gary Rome Kia responded

Thank you so much, Cheryl, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
February 09, 2024

Caring, attentive, gets it done! David is awesome and goes above and beyond to help More

by GINA44710
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 10, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

Helpful
1
...
7
8
9
...
86