Gates GMC Nissan

Great Experience! Staff was super friendly and helpful. I was purchasing the vehicle from out of state but everything went flawlessly. They had everything ready when we Staff was super friendly and helpful. I was purchasing the vehicle from out of state but everything went flawlessly. They had everything ready when we arrived after a five hour drive from Delaware. Our salesman Paul Mazza showed me all the features of the vehicle before we left for our trek back home. More

very friendly and courteous from everyone This is my third purchase of a car from Gates and I have been extremely satisfied with courtesy,friendliness of staff. Their service is awesome. This is my third purchase of a car from Gates and I have been extremely satisfied with courtesy,friendliness of staff. Their service is awesome. t More

Excellent service I worked with Martin at Gates and he was amazing. Helpful, cooperative and extremely friendly. Martin wanted me to feel comfortable throughout the who I worked with Martin at Gates and he was amazing. Helpful, cooperative and extremely friendly. Martin wanted me to feel comfortable throughout the whole process and made sure all of my questions were answered. More

Paul Bacon- courteous & a pleasure to deal with Paul Bacon tries to match you with a vehicle you will enjoy and can afford. It is not just about making another sale. His years of experience relieve Paul Bacon tries to match you with a vehicle you will enjoy and can afford. It is not just about making another sale. His years of experience relieve any anxiety and stress. All of the Gates staff work together and there is amazing comradery. Efficient, knowledgeable and "patient". Thank you to everyone involved and special Kudos to Paul Bacon, Nick Truax, Paul Mazza. and Jason. They are Keepers for sure. I drove away knowing "GATES GETS IT". More

always satisfied I always come back to see all these sales people they take care of what I am looking for and advise me how to get it I always come back to see all these sales people they take care of what I am looking for and advise me how to get it More

Very Pleasant, extremely friendly and understanding. First purchase. You could not ask for a better group of people who were extremely caring, knowledgeable,and made you feel important. And very clean First purchase. You could not ask for a better group of people who were extremely caring, knowledgeable,and made you feel important. And very clean place and great tunes. I enjoyed dealing with all I encountered. Special thanks to Jarid Leo, Tomas Gates and Chris Messier for making it happen. all worked very hard so I was able to come out with my vehicle. and to whom I hope to purchase my future vehicles, and to all I may forgotten my Thanks.And keep those commercials going. And Devonte for helping me find use for my old vehicle. God Bless You all !!!!!! More

Impeccable customer service Everyone was respectful, helpful and knowledgeable regarding my purchase. Truly a great customer experience to purchase anything from this dealer. Al Everyone was respectful, helpful and knowledgeable regarding my purchase. Truly a great customer experience to purchase anything from this dealer. All of my questions were answered thoroughly. More

Have been going back everytime!! With this dealership and Paul Mazza as a salesman you do not need to shop around. We have bought all of our new cars from here and Paul (and had our o With this dealership and Paul Mazza as a salesman you do not need to shop around. We have bought all of our new cars from here and Paul (and had our oldest son buy his first new car as well) and each time we would go to other dealerships for a quote on the same exact vehicle they would say they couldn't beat it. One dealership salesman even told us to "run, don't walk, back there, I don't know how they are giving you that price". They are up front about everything unlike other dealerships. My youngest son was misled by a Volkswagen dealership who was misleading about everything and he ended up paying a lot more than originally told. We ALWAYS shopped around to "make sure" and ALWAYS found out that this dealership and Paul would always give the best deal. Chris M the "signing the final documents" guy was awesome and did not make me feel uncomfortable about not wanting certain extended warranties (which I know going in I am going to say no to) but does a great job about explaining the coverage if you wish to have it (ok, he convinced us to get the gap coverage which is a good idea). This dealership has great reviews from lots of people for a reason. They truly want your business, are up front and not "sheisty", and the customer service from all associates is AMAZING. I am a customer service supervisor/trainer for decades for a company that has a cs satisfaction of 96% or more and this place amazes me. Someone is always opening the door for you, offering you snacks/drinks and if your preferred sales rep is busy, they will take care of you until he/she is available. (yes, we popped in unannounced). If life events happen and you are unsure if you would qualify for a loan at a reasonable rate do not be afraid to reach out to this dealership. We always qualified for most of our new car purchases for the "well qualified" rate but then we had a life event happen that affected our credit but this dealership was able to get us into a new vehicle at a very surprising interest rate and affordable monthly payment which I did not think was going to happen. Can't recommend them (and Paul and staff) enough!! More

Very friendly From the very start they were understanding of what I was looking for in a car. They got me exactly what I wanted within my price range. They even too From the very start they were understanding of what I was looking for in a car. They got me exactly what I wanted within my price range. They even took back my other leased car from another dealership and made the end lease process very easy for me. More

Great no pressure sales My wife and I had a great buying experience at Gates GMC with Andy as our sales person. Chris was fantastic also in the finance department. I would hi My wife and I had a great buying experience at Gates GMC with Andy as our sales person. Chris was fantastic also in the finance department. I would highly recommend Gates GMC to anyone. More