Gates Nissan

Shawn Franklin and Megan are great to work with me. Both are very transparent and knowledgeable helping me to decide which car and going through sales and financing part . It is a one stop shop to p Both are very transparent and knowledgeable helping me to decide which car and going through sales and financing part . It is a one stop shop to purchase a Nissan as it is very easy to go through the purchasing process. Scott Simmons, the manager, is great and checked on me to make sure all is good. Nice and relaxing place as there are no high pressure sale antics ! More

Shawn Franklin was a great salesperson - he wasn’t pushy at all. We had a great experience at Gates Nissan! at all. We had a great experience at Gates Nissan! More

Will is the best he never made me feel rushed or pushed into anything. Very patient and understanding and wonderful to work with. This was my second time purchasing from Gates and I will definitely be back into anything. Very patient and understanding and wonderful to work with. This was my second time purchasing from Gates and I will definitely be back. Love my new car.... More

We just bought our second new Nissan from Gates. (9/22/26). “Excellent Service “. Will Fox was friendly and no pressure sales. Highly recommended place to purchase a vechicle. (9/22/26). “Excellent Service “. Will Fox was friendly and no pressure sales. Highly recommended place to purchase a vechicle. More

Very positive experience and easy to work with purchasing my new vehicle Nissan Kicks. The salesman Shawn answered my questions and was very knowledgeable. my new vehicle Nissan Kicks. The salesman Shawn answered my questions and was very knowledgeable. More

The dealership was easy to access for handicapped person, very important. Will Fox was great helping us to get the Nissan Pathfinder I only dreamed of having! Thank you Will! Your patients, kindness and calm very important. Will Fox was great helping us to get the Nissan Pathfinder I only dreamed of having! Thank you Will! Your patients, kindness and calm manner was appreciated. Everyone we spoke to was helpful and kind. I had seen their commercials for years! Now I know why Gates Nissan is a great place to purchase your dream car! More

We really like doing business w Gates. This is our 4th vehicle from there. . Aladdin really made the extra effort to find exactly what I wanted. He explained everything so well. We also ap This is our 4th vehicle from there. . Aladdin really made the extra effort to find exactly what I wanted. He explained everything so well. We also appreciate the service dept folks. They are always professional and efficient and very personable as well. We really like the product. That’s why we come from nearly an hour away to buy from them and for service as well. Highly recommend. More

Great experience buying new truck. Will Fox was very knowledgeable and exceeded with customer service! This is our third purchase with Gates in Richmond. Will Fox was very knowledgeable and exceeded with customer service! This is our third purchase with Gates in Richmond. More

I had a wonderful experience at Gates Nissan of Richmond! Aladdin was my salesperson, and he took the time to go over every detail of the vehicle I purchased. He was extremely thorough, knowledgeable, and pr Aladdin was my salesperson, and he took the time to go over every detail of the vehicle I purchased. He was extremely thorough, knowledgeable, and professional, making sure all of my questions were answered. Victoria made the paperwork process quick, smooth, and efficient. She made everything easy to understand and helped make the entire buying experience stress-free. I truly appreciate the outstanding customer service from both Aladdin and Victoria. If you're looking for a dealership that values its customers, I highly recommend Gates Nissan of Richmond! More

Great car buying experience with good inventory and very helpful employees I highly recommend Gates Nissan helpful employees I highly recommend Gates Nissan More