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Gates Nissan
Richmond, KY
1,095 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,095 reviews
May 25, 2020
GREAT IN - BETTER OUT JENNIFER WAS GREAT ON THE INTERNET AND PHONE. KENDALL ROSS WAS THE AGENT WHO DID A GREAT JOB BEFORE THE REST DRIVE AND ANSWER ALL OF OUR QUESTION WHEN JENNIFER WAS GREAT ON THE INTERNET AND PHONE. KENDALL ROSS WAS THE AGENT WHO DID A GREAT JOB BEFORE THE REST DRIVE AND ANSWER ALL OF OUR QUESTION WHEN WE GOT BACK TO THE DEALERSHIP..KENDALL THAN DID THE PAPERWORK FOR OUR PURCHASE. THAN THE FINANCE GENTLEMEN TOOK OVER AND DID HIS JOB..KENDALL WALK US TO OUR ROGUE. WE GOT TO THE DEALERSHIP AT 9AM AND WE LEFT AT ABOUT 11 AM .. WE CALL THAT GREAT COMPARED TO OTHER DEALERSHIPS WE HAVE DEALT WITH. THANKS FOR YOUR GREAT WORK..SMILE AND GOD BLESS ☺😊😀😃😄😇😇😇😇 More
by ridiat
Employees Worked With
KENDALL ROSS AND THE FINANCE GENTLEMEN, Jennifer Winkler
May 23, 2020
My first encounter with Gates Nissan Being new to this area and owning a Nissan I found Gates Nissan and made an appointment for an oil change and tire rotation. First the person I encoun Being new to this area and owning a Nissan I found Gates Nissan and made an appointment for an oil change and tire rotation. First the person I encountered was polite. The service was performed to my satisfaction. I had forgotten to discuss a recall letter I had received. However, when I went to pick the vehicle up they had taken of two recalls. I appreciate that it was done without having to request it. More
by Bmlouder201118
Employees Worked With
I don’t know the names
May 22, 2020
Frontier service Great job and Inspection of all systems. I like knowing my vehicle is safe and ready for the road. Employees are very friendly and seem concerned t Great job and Inspection of all systems. I like knowing my vehicle is safe and ready for the road. Employees are very friendly and seem concerned to please the customer More
by Dwatts1us
Employees Worked With
May 21, 2020
Excellent sales and service. Recommended for everyone. I have been doing business with them since 2008 and I have received excellent service throughout this time. have been doing business with them since 2008 and I have received excellent service throughout this time. More
by Truckman
May 18, 2020
Gates has been nothing but AWESOME for my husband and I. We wouldn’t think of going anywhere else. They Are professional yet personal. GREAT We wouldn’t think of going anywhere else. They Are professional yet personal. GREAT More
by DebS
Employees Worked With
May 07, 2020
Had a great experience purchasing our new Rogue. The whole staff especially Michael was extremely helpful and pleasant to work with. Would definitely recommend Gates Nissan to anyone looking to buy a ne whole staff especially Michael was extremely helpful and pleasant to work with. Would definitely recommend Gates Nissan to anyone looking to buy a new car More
by Amanda
Employees Worked With
April 30, 2020
Very friendly, and accommodating, sped through the financing very fast, helpful and explained the process as we went. Even followed up after the sale. Recommended!!! financing very fast, helpful and explained the process as we went. Even followed up after the sale. Recommended!!! More
by thedemon6
Employees Worked With
April 30, 2020
2015 Nissan Altima Kathy was excellent to work with in diagnosing, ordering and replacing my rear 02 sensors. Kathy went the extra mile in exceeding my expectations. I Kathy was excellent to work with in diagnosing, ordering and replacing my rear 02 sensors. Kathy went the extra mile in exceeding my expectations. I found her very easy to work with. More
by Ann.Reed
Employees Worked With
April 29, 2020
For the past seven years, all of my service experiences have been positive. I’ve had to visit more frequently over the past few months. Each time, Kathy has been knowledgeable, accommodating, helpful, an have been positive. I’ve had to visit more frequently over the past few months. Each time, Kathy has been knowledgeable, accommodating, helpful, and kind. Thank you! More
by anonymous
Employees Worked With
April 24, 2020
Had to go out of state for emergency,truck was due servicing. Called Kathy in service ,got me right in. Great job as always. Thanks servicing. Called Kathy in service ,got me right in. Great job as always. Thanks More
by Mike
Employees Worked With
