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Gates Nissan

Richmond, KY

5.0
1,095 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,095 reviews

September 17, 2019

Best Customer Service Going in for routine maintenance- very accommodating in scheduling appointments- i appreciate the quick in and out. Everything is done expertly, futur More

by momof2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
September 16, 2019

Great Experience! Gates has been my Nissan dealer for many years. I have owned several Nissans, and bought my 2013 Altima from them. They have always went above and bey More

by coolerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 16, 2019

Great Customer Service Shawn was very friendly and provided a quality experience. Financing was a breeze. It only took a few minutes once I was in the office. Overall a plea More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Franklin,
September 08, 2019

Always Excellent Service and Wonderful Staff Gates has a wonderful service department and service team. They are so knowledgeable and if a part needs replacement they will explain to you why it More

by Servicefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 06, 2019

Great service as always!! Took my Nissan Altima in for a routine oil change. Didn't take long at all. Waited in the lobby and enjoyed refreshments. An awesome dealership to hav More

by Boyd Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
September 05, 2019

Great Dealership This dealership has been great to deal with for both sales and service. I have recommended them to many of my friends and relatives. Service departmen More

by Bill B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
September 05, 2019

A good experience. After looking for several weeks, we landed at Gates. Michael was wonderful to work with. Very knowledgeable, personable and easy to work with. Wo More

by Gerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lex and Bryan
September 05, 2019

Gates Nissan Service - It's Why We Bought Our 2nd Nissan Kathy, Pamela & team are always friendly, fair, professional and efficient. They not only listen to my current needs, but also are sure to remember More

by Richmond2Nissans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela
September 03, 2019

Informed Decision Was very pleased with the salesman’s knowledge and no-pressure tactics. Buying a vehicle was a very important decision for me and, with Anthony’s help More

by Rogue Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Logan
September 01, 2019

Exceptional service! I've always received exceptional service at Gates Nissan. The staff are very knowledgeable. They know their business and do a great job. They are very More

by Love my Rogue Pepper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
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