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Gates Nissan

Richmond, KY

5.0
1,095 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories. Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications. Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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4098 Atwood Drive

Richmond, KY

40475

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Showing 1,095 reviews

March 18, 2019

Happy I got an oil change and tire rotation and i was on my way. The team at Gates Nissan where on task great service thanks. More

by Chris Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Thompson
Mar 18, 2019 -

Gates Nissan responded

Thank you Chris for sharing your service experience with us! We so appreciate you taking time to provide your kind feedback! We appreciate your business!

March 16, 2019

Great experience I had a great experience, I got the chance to work with Austin who was great. He answered all my questions and went above and beyond. I will definitel More

by Jeff1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Mikel
Mar 18, 2019 -

Gates Nissan responded

Thank you very much for choosing Gates Nissan! We're pleased to hear Austin was able to provide you a great experience! Thank you from all of us at Gates Nissan!

March 15, 2019

Great service from check in to check out. They are always able to accommodate me for scheduled service or emergencies. Reaonable prices. Great for rewards too. More

by Rayette2127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
Mar 18, 2019 -

Gates Nissan responded

That is so great to hear! We thank you so much for taking time to share your service experience with us! We're always here to help. If you need anything, don't hesitate to reach out to us!

March 15, 2019

Friendly - Professional Salesmanship !!!!! We purchased a Nissian Rogue and LOVE IT!! Austin was our salesman..a perfect fit for us! We will definitely come back to Gates. Thank you Austin for More

by Chism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly , Ali Ennakoa, Austin Mikel
Mar 18, 2019 -

Gates Nissan responded

Congratulations on your new Nissan Rogue! We hope you have many safe journeys ahead! On behalf of Austin and the entire Gates Nissan team, thank you so much for allowing our family serve your family!

March 08, 2019

Service as it should be.. Been bringing my car here for service since 2016. I teach, I don’t mechanic..... but, thankfully I don’t have to. Never feel like I’m stupid for not k More

by Jones,will9988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
Mar 13, 2019 -

Gates Nissan responded

Thank you so much for sharing! Our pleasure as always to serve you!

March 07, 2019

Fantastic buying experience Purchased my Pathfinder yesterday and very impressed with the staff. Worked with John Wilburn, a great guy, very pleasant and knowledgeable. It was a More

by MMM22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilburn, Keirstyn Yocum
Mar 07, 2019 -

Gates Nissan responded

Our absolute pleasure to serve you! We so appreciate you taking time to offer your kind words about Jon during your purchase experience! Please don't hesitate to let us know if you need anything. Thank you from all of us at Gates Nissan!

March 07, 2019

Exceptional Service! Pamela Thompson and Kathy Smith are awesome!! They both make you feel that you are appreciated as a customer and makes certain that everything has More

by Boyd Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Thompson
Mar 13, 2019 -

Gates Nissan responded

Thank you so much for sharing your sales and service experience with us! We strive to offer a 5-star experience to our guests each day. So pleased to hear you feel we have earned that rating! Thank you so much from all of us at Gates Nissan!

March 05, 2019

Excellent The whole team I worked with was amazing!! Definitely will continue to buy from here, exactly what I wanted, above and beyond to help me. More

by Becky75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Statham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wells , Keirstyn Yocum
Mar 06, 2019 -

Gates Nissan responded

This is so great to hear! Thank you so very much! We're so pleased to hear your experience was amazing! Please don't hesitate to reach out to us if you need anything! Thank you for trusting Gates Nissan!

March 05, 2019

purchased used car Quick reply to email. Gates Nissan do what they say they will do! Excellent service department! Sales Department & Finance Department are not high p More

by Queen1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt , Keirstyn Yocum
Mar 06, 2019 -

Gates Nissan responded

Thank you so much for sharing with us! We so appreciate your kind words and feedback!

March 04, 2019

Thrilled and will be back! Over the weekend my wife and I leased another new Nissan Rogue from Gates Nissan and we could not be happier. Scott Witt and his team were absolutely More

by Scriv13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Baker, Keirstyn Yocum
Mar 07, 2019 -

Gates Nissan responded

Thank you so much for your continued trust in us and the team at Gates Nissan! We can't express our sincerest regards enough for your continued business! We hope you enjoy your new Nissan Rogue!

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