
Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very pleased! Everyone I worked with was extremely nice, they gave me 1k more for my trade in than a competitor, and they got me a payment that worked for my budget Everyone I worked with was extremely nice, they gave me 1k more for my trade in than a competitor, and they got me a payment that worked for my budget. From my questions over the internet through the final handshakes- everything was great. No complaints. Love my new murano! More
Pamela is always smiling and friendly. She explains clearly what the vehicle issues are and what options are and what the cost would be. Coming to Nissan is always smiling and friendly. She explains clearly what the vehicle issues are and what options are and what the cost would be. Coming to Nissan for service is always a pleasant experience. More
Excellent service Kathy Smith and Pamela Thompson are always quick to respond to any problem you might have with your vehicle. If there is a need to leave your vehicle Kathy Smith and Pamela Thompson are always quick to respond to any problem you might have with your vehicle. If there is a need to leave your vehicle they are happy to provide you with a courtesy loaner. The service mechanics are also very helpful in resolving any problems you might have. Complete satisfaction! More
Great Service This service department is by far one of the best. I was greeted quickly and my service was completed quickly. Someone came to the waiting room to c This service department is by far one of the best. I was greeted quickly and my service was completed quickly. Someone came to the waiting room to confirm needed service. I also had an unusual problem and they brought a couple of people over to look at it. They do not stop until they know you are satisfied. Kathy is very friendly and helpful. I also notice the price is comparable to other service providers. Most dealerships have inflated service prices, but not here. I feel I get good service at a fair price. More
Buying a car i needed and wanted. i found a car that i wanted.it drive's good.this car has every thing i need in a car. I love my car and the people sold it to me. Thank u al i found a car that i wanted.it drive's good.this car has every thing i need in a car. I love my car and the people sold it to me. Thank u al More
Fantastic Customer Service-Bought Murano! We had been looking for a Murano with few miles. The customer service that Austin Mikel offered was exceptional. We had been to other dealers around We had been looking for a Murano with few miles. The customer service that Austin Mikel offered was exceptional. We had been to other dealers around 2 states and we drove the distance to buy from Austin because he put in the time to ask the right questions and provided us the feedback we needed on the vehicle we ended up purchasing. He made the whole experience worth the effort. We appreciate everyone we worked with at Gates Nissan! The Risingers More
Awesome experience The experience buying my car was nearly painless, except for the payment. (Lol) Michael was very helpful and thorough in explaining everything with th The experience buying my car was nearly painless, except for the payment. (Lol) Michael was very helpful and thorough in explaining everything with the car. He tried to help in any way possible. More
service dept I bought my car here and ALWAYS have it serviced here. These people are so nice and I love the way they come out to the waiting area to explain any l I bought my car here and ALWAYS have it serviced here. These people are so nice and I love the way they come out to the waiting area to explain any little thing that needs to be done. Excellent! Kathy and Pam are wonderful ladies and an asset to this company. More
Good Job Had me in and out very fast and took care of my car.She was very nice.Good Job.I am a car buyer and do not work for any dealer. Had me in and out very fast and took care of my car.She was very nice.Good Job.I am a car buyer and do not work for any dealer. More
Great job Gates Nissan. Recently used the service department here and received outstanding service from the whole team. Great dealership. They believe in helping you in any Recently used the service department here and received outstanding service from the whole team. Great dealership. They believe in helping you in anyway they can. Thanks Kathy for all you did. More