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Gates Nissan
Richmond, KY
1,095 Reviews
At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for.
For years, our financial staff has offered expert advice for those seeking a Nissan car loan or lease. Our service doesn't stop there. Our customers can come in and take advantage of our knowledgeable Nissan service technicians, and a fully-stocked inventory of Nissan car parts & accessories.
Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.
Gates Nissan of Richmond proudly sells and services new and used Nissan cars, trucks & SUV's for ALL of Central Kentucky including Lexington, Danville & Nicholasville!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,095 reviews
October 03, 2018
true concern on solving problem I had a small problem with a noise coming from my air conditioner compressor. The first fix resulted in the same problem but Bill Case, Kathy Smith, a I had a small problem with a noise coming from my air conditioner compressor. The first fix resulted in the same problem but Bill Case, Kathy Smith, and Pamela Thompson assured me they would get to the bottom of the problem and make it right. They were all true to their word and resolved the problem with 100% courteous and professional service. More
by FastEddie
October 02, 2018
Best Deal Around Wow! What a great deal from Gates. I am a return customer who came back after purchasing a vehicle at another dealership. Scott Witt and Michael Stat Wow! What a great deal from Gates. I am a return customer who came back after purchasing a vehicle at another dealership. Scott Witt and Michael Statham went above and beyond to help me get out of that vehicle and back into a new Rogue. I am very pleased and will continue my business with Gates!! 5 stars all the way!! More
by Harvey.Wyatt1979
October 01, 2018
looked at other dealerships have great prices and friendly Prices are great and the people that work there are friendly and very helpful had went to other dealerships and they were the best one. Prices are great and the people that work there are friendly and very helpful had went to other dealerships and they were the best one. More
by grandma of 8
Employees Worked With
Jon Wilburn
October 01, 2018
Fantastic Had a good experience at Gates Nissan. Our sales person Michael Statham was very friendly—not pushy at all. Got a very nice used vehicle!i would recom Had a good experience at Gates Nissan. Our sales person Michael Statham was very friendly—not pushy at all. Got a very nice used vehicle!i would recommend Michael and Gates Nissan! The best experience in car buying ever. More
by Chris
Employees Worked With
October 01, 2018
Service I love everyone at Gates Nissan! Excellent service!! I travel from Harrodsburg to Richmond for the great staff. Always wick and such a friendly atm I love everyone at Gates Nissan! Excellent service!! I travel from Harrodsburg to Richmond for the great staff. Always wick and such a friendly atmosphere. More
by Annie
Employees Worked With
Pamela Thompson
September 30, 2018
Purchase of used vehicle Had a good experience at Gates Nissan. Our sales person Michael Statham was very friendly—not pushy at all. Got a very nice used vehicle!i would rec Had a good experience at Gates Nissan. Our sales person Michael Statham was very friendly—not pushy at all. Got a very nice used vehicle!i would recommend Michael and Gates Nissan! More
by Rogue123
September 30, 2018
Terrific, friendly service and so much convenience! So easy to schedule an appointment and, if necessary, a loan car is provided, while mine is in the shop! I just love GATES dealerships!!! So easy to schedule an appointment and, if necessary, a loan car is provided, while mine is in the shop! I just love GATES dealerships!!! More
by marjipooh
September 28, 2018
Excellent Service Always great customer service with Kathy, Pam, and Bill. Everything always is explained very thoroughly. I choose Gates Nissan for their professiona Always great customer service with Kathy, Pam, and Bill. Everything always is explained very thoroughly. I choose Gates Nissan for their professionalism. Great place to do business. More
by Sandy
September 27, 2018
great job Austin Mikel and Ari Ennakoa did a great job with car information. Assessment of trade-in of my Murano and closing the deal!! I would recommend the de Austin Mikel and Ari Ennakoa did a great job with car information. Assessment of trade-in of my Murano and closing the deal!! I would recommend the dealership and these two associates. More
by Murano2019
Employees Worked With
Ali Ennakoa, Austin Mikel
September 26, 2018
Excellent service every time I’ve never had an issue in the past 15 years I’ve been using Gates Nissan. Wouldn’t consider service from any other place. I’ve never had an issue in the past 15 years I’ve been using Gates Nissan. Wouldn’t consider service from any other place. More
by Klk
