
Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Quick and friendly Always excellent service, very friendly staff! Love this place always feel at home. They get me in and out quick. will be back! Thanks again! Always excellent service, very friendly staff! Love this place always feel at home. They get me in and out quick. will be back! Thanks again! More
Quick and friendly Always excellent service, very friendly staff and low prices. I've never had a single problem out of the 2 years so far with this dealership. The whol Always excellent service, very friendly staff and low prices. I've never had a single problem out of the 2 years so far with this dealership. The whole team is great. More
Amazing Service! Pamela was extremely sweet and took great care of my little Juke! I had to wait pretty long for my car to get done but that's because I didn't have an Pamela was extremely sweet and took great care of my little Juke! I had to wait pretty long for my car to get done but that's because I didn't have an appointment and came in on a busy day. Pamela made sure I was taken care of though! She went above and beyond insuring that my car was in top condition. I look forward to coming in again and having her work on my car :) More
Great service every time I come in I have brought my Nissan Pathfinder in for every oil/filter change needed at the recommended mileage. I have always received exceptional service. I I have brought my Nissan Pathfinder in for every oil/filter change needed at the recommended mileage. I have always received exceptional service. I would purchase and service another car here with no qualms at all. Thanks for our professional service. More
Had a great experience We had an intermiting problem with our Sentra, that would not log a code. And would only act up at certain places on the drive my wife takes to work. We had an intermiting problem with our Sentra, that would not log a code. And would only act up at certain places on the drive my wife takes to work. Which is a very difficult problem for the service department to diagnosis and fix. The whole service team worked with us and were able to fix our Sentra. We could not be happier with how they all worked with us and the Nissan Tech Line... And corrected the problem. More
Great to work with!! Michael was my sales person and was very patient and understanding of what I was looking for. Took my car in for a service and everyone was amazing as Michael was my sales person and was very patient and understanding of what I was looking for. Took my car in for a service and everyone was amazing as usual. Most certain to recommend to everyone. More
Always easy and effortless I had to change my service time at the last minute so I could run my dog to the vet. We came after the vet appointment and they let her wait in the s I had to change my service time at the last minute so I could run my dog to the vet. We came after the vet appointment and they let her wait in the service waiting area with me so we wouldn’t have to sit out in the sun! (Of course she is cute)! I appreciated that. The other thing I’m always so impressed with is the cleanliness and comfort of the service area. I’ve always had very good experiences with Gates. More
Gates Nissan Service I have never been more pleased with the service at Gates Nissan. Kathy and Pam have been the best. I am especially amazed at what Pam did. She went ou I have never been more pleased with the service at Gates Nissan. Kathy and Pam have been the best. I am especially amazed at what Pam did. She went out into a hard down pour to retrieve our umbrella from our loaner car, which was several feet away. This was way beyond the call of duty. Thanks again. More
Always Fabulous! I have always taken my Nissan vehicles (this is my 5th in a row) back to Gates for service and to this day I’ve never had an issue. Always friendly, a I have always taken my Nissan vehicles (this is my 5th in a row) back to Gates for service and to this day I’ve never had an issue. Always friendly, always knowledgeable, always fast service. Cudos to Pamela for being the best!! More
Friendly & helpful experience The Gates Nissan Family has exceptional customer service skills. The try their best to meet their customers’s needs & are open and honest when they c The Gates Nissan Family has exceptional customer service skills. The try their best to meet their customers’s needs & are open and honest when they cannot. My salesman on my recent 2018 Rogue purchase Austin Mikel was very helpful with my purchase. He kept me up to date on the latest deals & did not pressure me to buy or not, but allowed me to make a good decision. I will highly recommend Gates Nissan to others who might be in the market for a new or used vehicle. More