
Gates Nissan
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent sales team Buying a new car was such a positive experience with Gates Nissan. We travelled 3 hours to get to this dealership and it was worth every mile. We save Buying a new car was such a positive experience with Gates Nissan. We travelled 3 hours to get to this dealership and it was worth every mile. We saved thousands. Lowered our payment, lowered our interest rate and got a beautiful new car with an extended warranty. I would highly recommend this dealership! More
Great service every time I come in I have always received excellent service when I come in, with or without an appointment. They are always cheerful and give me accurate, fact-based in I have always received excellent service when I come in, with or without an appointment. They are always cheerful and give me accurate, fact-based information that I can rely upon. I will continue to do all my vehicle service work with Gates Nissan. More
Great Team Work I visited Gates Nissan for a recall for a part on my Nissan Rogue. I had anticipated this taking a total of at least an hour, I was cheerfully and pro I visited Gates Nissan for a recall for a part on my Nissan Rogue. I had anticipated this taking a total of at least an hour, I was cheerfully and promptly greeted as I entered the drive-thru service dept. I was helped out of vehicle, shown into the waiting room, served a bottle of nice cold water and waited. I had time to read a couple chapters in a book I had brought, talk with a few employees and visitors and then I was told that my Rogue was ready. I felt at home and well taken care of. More
Excellent The people were super friendly the entire time. I called after looking online, the girl I spoke with was super nice. When I went the sales woman, Sara The people were super friendly the entire time. I called after looking online, the girl I spoke with was super nice. When I went the sales woman, Sarah was super friendly, she knew all bout the car, no pressure and I told them what I wanted and needed as far as payments and they made it happen. It was the best experience I have ever had buying a car from anyplace and this is my 5th vehicle purchase. Should have chose nissan sooner. More
Outstanding service I have had the pleasure of visiting Gates Nissan Service Center to have the 2016 Nissan Frontier i purchased from Gates serviced. The staff at Gates i I have had the pleasure of visiting Gates Nissan Service Center to have the 2016 Nissan Frontier i purchased from Gates serviced. The staff at Gates is always friendly and very attentive to the customer. They always keep me up to date on the ongoing service and explaining in detail as to any additional service needed, other than initially requested. They never fail to explain the total service performed and the associated cost. I look forward to each and every visit to Gates Nissan Service center. More
quick buying Kyle Baker was very easy to work with and he has a great personality. He informed us much about our new vehicle. Only thing we were a bit negative is Kyle Baker was very easy to work with and he has a great personality. He informed us much about our new vehicle. Only thing we were a bit negative is your financial manager, John Carter, had to watch the derby before we were taken care of that evening. We waited much too long to take care of our business. More
Lasting Impression This was the first vehicle I've ever bought from Gates Nissan. Athena Simmons was very helpful and made the car buying experience very smooth. All th This was the first vehicle I've ever bought from Gates Nissan. Athena Simmons was very helpful and made the car buying experience very smooth. All the staff we met were very nice and attentive to our needs. It was definitely worth the drive to come to Gates Nissan. I will definitely consider them the next time I'm in the market for a vehicle. More
Savings with a Smile I thought the dealership was nice, Michael (our salesman) was excellent. He was friendly, helpful, and not pushy like at some other dealerships. Price I thought the dealership was nice, Michael (our salesman) was excellent. He was friendly, helpful, and not pushy like at some other dealerships. Prices were reasonable. The only drawback was that there was no negotiation on anything. The price was the price period. They managed to get the payments near where I wanted but only by lengthening the time and not by giving any kind of break on price. Overall, I like the vehicle, the salesman Michael Statham, and the other friendly people there. More
Great Service I was very pleased with the service department on my recent oil change. They even washed my vehicle! Will be back for my service needs. I was very pleased with the service department on my recent oil change. They even washed my vehicle! Will be back for my service needs. More
Always Always greeted with a smile something one rarely see Pam is so friendly and always has a smile and good advice. She keeps her customers informed about the process of their vehicle. It is a great pleasu Pam is so friendly and always has a smile and good advice. She keeps her customers informed about the process of their vehicle. It is a great pleasure to have the personal contact with Pam and Kathy. Both are truly interested in satisfying their customers. More