Gates Nissan

Great service department, very friendly and helpful staff. Maintenance always explained by staff, questions answered.Appointments fast, very convenient for customers. Always a good service experience. staff. Maintenance always explained by staff, questions answered.Appointments fast, very convenient for customers. Always a good service experience. More

Scott made the whole process very quick and easy. As a first time buyer, I never felt uncomfortable at all. He satisfactorily answered all of my questions and provided an ample amount of information that first time buyer, I never felt uncomfortable at all. He satisfactorily answered all of my questions and provided an ample amount of information that was given in honesty. He went out of his way to make sure that I was taken care of. Gates Nissan also helped me to get a low interest rate even as a first time buyer, when I had been denied else where. What an amazingly friendly and helpful staff overall! Thanks so much! I love my new car! More

From the time I entered the door, I was greeted with professional and courteous staff. My repair services required an over-night delivery of a part so a "loaner" car was provided....Great! In addition professional and courteous staff. My repair services required an over-night delivery of a part so a "loaner" car was provided....Great! In addition to my primary concern (head light replacement) the service department completed all the outstanding "recall" updates for my vehicle. I'm new to Kentucky and so glad that Gates Nissan was able to "keep me on the road safely." More

Bill and Kathy are an asset to this organization. I have been very pleased both times that I have been to Nissan with the service. Bill and Kathy have excellent people skills and are an excellent team to w been very pleased both times that I have been to Nissan with the service. Bill and Kathy have excellent people skills and are an excellent team to work with. I have taken my Maxima in, twice for service, and have raved about my experience with these two individuals both times. Highly recommended. They have been very accommodating and professional with each visit. More

The best!! Great people to worth with. Everyone went out of their way to make my experience a very pleasant one. Would recommend Gates Nissan to everyone. of their way to make my experience a very pleasant one. Would recommend Gates Nissan to everyone. More

Wonderful !! Easy to deal with !! Will come back in the future !! We weren't given some sort of lame sales pitch instead we were given the basics with a wonderful attitude !! We had spent the day before a future !! We weren't given some sort of lame sales pitch instead we were given the basics with a wonderful attitude !! We had spent the day before at a dealership in Paris where we dealt with a salesman who was very cocky. Went to Gates the next day and bought our car. It was nice to be treated with respect rather than being treated as just another possible sale !! More

I had a great experience at Gates Nissan of Richmond. I knew exactly what I wanted and Scott Witt had at the door waiting on me to test drive when I got there! He got me through the purchasing process quic knew exactly what I wanted and Scott Witt had at the door waiting on me to test drive when I got there! He got me through the purchasing process quick and easy, he also showed me how to use everything in the car which is very helpful. He was very professional and wasn't pushy like many salesmen I have came across. Overall GREAT experience, I will defiantly be back in the future and will send my friends your way! More

My entire experience was great! My salesman was extremely helpful and professional. We need more car lots like yours! I will be back in the future! :-) helpful and professional. We need more car lots like yours! I will be back in the future! :-) More

Purchasing my Nissan Rogue was one of the easiest purchases I have ever made. Scott Witt and the entire staff at Gates Nissan are the best! purchases I have ever made. Scott Witt and the entire staff at Gates Nissan are the best! More

I am very satisfied with the service rendered by this dealership, and the most employees are very nice and greet you like family. I have no issues with this dealership and am glad that I have a nissan as dealership, and the most employees are very nice and greet you like family. I have no issues with this dealership and am glad that I have a nissan as my car. More