Gates Nissan

Dropped my truck off for a problem with my truck. They had a week and when I picked it up it still had the same problem. This truck has spent 5 weeks in the shop and it is a year old. The engine went out had a week and when I picked it up it still had the same problem. This truck has spent 5 weeks in the shop and it is a year old. The engine went out at 5 months old. I will take my truck to a different dealer to try to get the problem addressed. And never buy from then again. More

My wife looked at the Altama and wanted one to replace her Lincoln Town Car. It is a beautiful car and we are excited about the improvements on the gas mileage. It is also safer which relieves my mind as her Lincoln Town Car. It is a beautiful car and we are excited about the improvements on the gas mileage. It is also safer which relieves my mind as she drives to Lexington for work. I first spoke with Casey. He was new, but assured me that he and Gates would do everything they could to get us this car as close to the payments we wanted to pay. With Casey being out sick, he referred us to Scott on the day my wife and I visited Gates together. Scott was awesome! He was very informative and personable. He answered all questions. He took our idea situation that we provided. Worked with the financial department and got us close enough to our idea payment that we took the car. It was my wife's first new car and the experience was a great one! Thanks Casey, Scott and Gates! Travis and Heather Hayes More

Scott Witt worked very hard to get me approved! Was an awesome salesperson and made buying my new car a breeze! Would recommend to anyone! awesome salesperson and made buying my new car a breeze! Would recommend to anyone! More

As a family we have made many vehicle purchases. However, our most recent purchase was one the toughest. Our children are now grown and out the house. We have several minivans and family sedans, s However, our most recent purchase was one the toughest. Our children are now grown and out the house. We have several minivans and family sedans, so the field was wide open again for this vehicle purchase. It was almost like going back in time when my wife and I both drove sport cars. We were now buying a car for her not the family. However, my wife wanted a huge SUV and I thought we needed a sports sedan. It took us over a month to decide on the right vehicle. Scott Witt at Gates Nissan was the best Sales Consultant we have ever purchased a car from. Scott was pleasant and attentive to our needs. He was there at just the right time and kept in touch with us through the process. Through our selection process, my wife and I continued to gravitate back to Scott at Gates because he was understanding and never tried to push us into a vehicle just to make the sale. Scott made sure we were happy with our purchase and it met our needs. When we came to pick up the car Curtis and Jim were helpful throughout the delivery process. It was a true pleasure to work with the whole Gates Nissan team. When we make our next vehicle purchase we will start the process with Scott making it a one stop decision. I would certainly recommend Scott and Gates Nissan. More

Excellent customer service, from the time I called to schedule an appointment employees were courteous and professional. The work was done in the time frame quoted and I was given a reccomendation of fu schedule an appointment employees were courteous and professional. The work was done in the time frame quoted and I was given a reccomendation of future work that should be done to keep my car in optimum working condition. More

After shopping around for the vehicle we wanted with not much luck, we discovered "our car" on the internet at Gates Nissan. We traveled over 150 miles to be greeted with professionalism and service of the much luck, we discovered "our car" on the internet at Gates Nissan. We traveled over 150 miles to be greeted with professionalism and service of the best kind! A big "Thank You" to Scott, Todd and Nick for our experience there and our purchase! We love our car! ~The Constants More

This is my second purchase from Gates Nissian. The sales staff have been terrific and the service department goes out of their way to work around my appointment needs. I travel over 2 hours just to get my c staff have been terrific and the service department goes out of their way to work around my appointment needs. I travel over 2 hours just to get my car serviced with them because of the quality of work and customer services. Great group to do buisness with, highly recommend them! More

What originally brought me to this dealer was a service repair on our 2002 Nissan Altima with 195,000 miles. That was when I first met Kathy Smith. Very friendly and truly seemed interested in helping me, repair on our 2002 Nissan Altima with 195,000 miles. That was when I first met Kathy Smith. Very friendly and truly seemed interested in helping me, not just processing me through the system. Our car was repaired quickly and very reasonably. I brought the car back again for a different issue and again the work was preformed while I waited and the price was great. The final time I brought the car in, (for a problem I created (spark plug stuck in head)) they were not able to repair it for what the car was worth. Kathy called twice during this time giving me information about the status. When she informed me the car was not repairable within the budget I had set, I asked if they had used cars. She said they did and she would introduce me to a salesman when I came in. Because of the way I was treated here the first two times, I had no problem shopping here for a car. When we came to look at cars , Kathy introduced us to Scott Witt. I was expecting the typical "lot lizard" sales tactics. What we got was a no pressure sales approach that I truly appreciated. I was also shopping at Glenn Nissan in Lexington and that was more of the approach I got there. For a week we looked at various cars, used and new at various dealers. We narrowed it down to a used Honda Accord (at a Honda dealer) and a used Altima SL at Gates. We came to the dealer on a Saturday to make the final decision when the wife spotted a peral 2013 Altima SV. We drove all the cars then went and talked to Scott Witt. We juggled the numbers and the pros and cons of used vs. new and decided on the new 2013. We worked our deal with Nick Simmons and Scott and I was quite happy to drive a new car with full warranty off the lot that day! So to anyone who truly reads this story: I can not stress enough how big an influence the treatment we received from Kathy Smith during our car repairs was on our decision to go with this dealer for a new car. She deserves a raise or a sales commission. :-) More

I looked for about 2 weeks on the internet for a Nissan I looked for about 2 weeks on the internet for a Nissan and visited several dealerships before I purchased my Maxima. Scott was the only dealer I looked for about 2 weeks on the internet for a Nissan and visited several dealerships before I purchased my Maxima. Scott was the only dealer that took the time to work with me. He got me the best price I could possibly get and I checked in four states. No dealership in Lexington would come close to the price I got from Gates. One dealership couldn't believe their price. They were very friendly and went out of their way to help me find the perfect car. I would recommend Scott Witt and Gates Nissan to anyone looking for a Nissan. I know I will go back for my next Nissan. Sharon from Lexington, Kentucky. More

Scott Witt made this car buying experience the best I have ever had. I would recommend him to anyone interested in buying an automobile. He is an asset to Gates Nissan. have ever had. I would recommend him to anyone interested in buying an automobile. He is an asset to Gates Nissan. More