Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates Toyota
South Bend, IN
828 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 828 reviews
May 05, 2020
The service is always great but this time the wait was a bit longer than normal. Replaced a skid plate bolt however was notified about an hour in and never noticed that I was billed for it. I’ve always used bit longer than normal. Replaced a skid plate bolt however was notified about an hour in and never noticed that I was billed for it. I’ve always used the dealership for service so I wasn’t the one to “tweak” the bolt. More
by m.corbett20
Verified CustomerEmployees Worked With
May 05, 2020
1st 5k Check up for 2020 RAV4 Quick service, staff didn't wear face masks & customer did not either. Management should require face masks to all staff while talking to clients & Re Quick service, staff didn't wear face masks & customer did not either. Management should require face masks to all staff while talking to clients & Require clients to wear masks too. More
by DMMEPM2
Employees Worked With
May 04, 2020
Gates Toyota has always been an excellent dealer and service area for my truck. I would recommend their team and services. Always pleasant, friendly and fast. service area for my truck. I would recommend their team and services. Always pleasant, friendly and fast. More
by RUNMIN2010
Employees Worked With
May 01, 2020
The service was great, and soon as it is time I will be back for an oil change And any other device that I may need back for an oil change And any other device that I may need More
by GUY.LATHION
Employees Worked With
Other Employees :
Brandon Crimmins
May 01, 2020
People are always friendly and the service is great. Been coming to this dealership for 6 tears and always been tretd great . Wiil continue to dear with Toyota! coming to this dealership for 6 tears and always been tretd great . Wiil continue to dear with Toyota! More
by MIKEH1203
Employees Worked With
Brandon Crimmins
May 01, 2020
Great pick and delivery service! Due to Covid-19, they offer free pick and delivery service when my car need services. Scheduling for the service, pick up and delivery is very easy an Due to Covid-19, they offer free pick and delivery service when my car need services. Scheduling for the service, pick up and delivery is very easy and convenient! More
by Vincci
Employees Worked With
Other Employees :
I think there is a Steve and a women that pick up and delivery my car.
April 30, 2020
over 25 yrs customer for more than 25 yrs. Love Toyota. set apt. on line. Service did not know I wanted new tires. Hope they look at notes on appointments. customer for more than 25 yrs. Love Toyota. set apt. on line. Service did not know I wanted new tires. Hope they look at notes on appointments. More
by LAPLACESHELLY
Employees Worked With
Brad, Samantha
April 30, 2020
Excellent service Came for a broken belt. Took them 15 min to fix it. Quick and good quality service. I appreciate your diligence, friendliness, and work quality. Came for a broken belt. Took them 15 min to fix it. Quick and good quality service. I appreciate your diligence, friendliness, and work quality. More
by PABLOROBLES
Employees Worked With
Jarod Downs
April 30, 2020
Fast, efficient recall work, although the truck shakes a little when I apply the brakes since the work was done. I haven't had fine to call a little when I apply the brakes since the work was done. I haven't had fine to call More
by TIMOTHY.GAVIN
Employees Worked With
April 28, 2020
They did a great job very nice great smiles and suggested different way to help me also they whip my car down when they was done with my oil change. different way to help me also they whip my car down when they was done with my oil change. More
by e.lee821
Employees Worked With
Oil change
