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Gates Toyota

South Bend, IN

4.4
831 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan. In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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640 W Ireland Rd

South Bend, IN

46614

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Showing 832 reviews

November 23, 2019

Windshield Replacement Members of the Service garage are helpful and courteous. Work was performed by Yoder's Glass out of Goshen and I was in and out in one day. More

by RMMARCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your excellent feedback! We appreciate your business and we look forward to working with you in the future!

November 20, 2019

Missy Gough - great sales lady! Missy was always prompt, fair and honest. She was able to negotiate an out-of-state deal with us. Would highly recommend. Enjoying our Highlander! More

by Diane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy Gough
Feb 10, 2020 -

Gates Toyota responded

Hey Diane, Thank you for your excellent feedback! Missy and our staff work hard to make it easy for everyone! Thank you for your business and we are glad to hear you are enjoying your Highlander!

November 19, 2019

Outstanding experience, we buy all are cars from Gates and Mike Fahey. We service are cars at Gate’s and are very satisfied. Thank you for your professional servi More

by NROSSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Blackford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fahey
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thanks for taking the time to give us your feedback! We appreciate it! Thank you for your business and we look forward to assisting you in the future.

November 19, 2019

My Chevy Silverado I found your sales person , Mercedes , friendly and helpful , Jason on Financing was also top of the line. They both made sure they could put me in th More

by BOCKDALE910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Westafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Kimble-Stuckey
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate your business!

November 19, 2019

New Rav4 I would like to thank Drew Ummel for all of his help through this purchase of my new vehicle, Your time and patience with me. Thank you also to Scott More

by GCRUM2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Blackford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Westafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ummel
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback about your visit! Drew, Scott, and our staff work together to provide a great experience. Thank you for choosing Gates and we look forward to assisting you in the future!

November 18, 2019

Service I dropped my recently purchased 2018 tundra for the 20,000 mile service and for them to install a bed cover. Bed cover looks great. More

by JOHN.J.GULANICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Ummel, Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Hey John, Thank you for your 5-Star rating and your feedback! We are glad to hear your bed cover looks great. We look forward to assisting you more in the future!

November 18, 2019

Great experience We dropped in one night to test drive a Camry and next day we drove away with a brand new Avalon, which is what we really wanted anyway. Andy, our sa More

by camail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Westafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Radford
Feb 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your excellent feedback! Andy, Jason, and our team work hard to provide a great experience!

November 18, 2019

Typical It was just an oil change. I always do all my services at my dealer. Have to make another appointment to deal with other issues. More

by lkcbyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
Feb 10, 2020 -

Gates Toyota responded

Hey there, We are concerned about your feedback and would like to look into what happened. Our goal is to provide every customer with a great experience and it sounds like we missed the mark. If you could email editor@gatesautomotive.com with a brief description of what happened, then we would greatly appreciate it. We want to improve and do things better. Thank you for your assistance.

November 14, 2019

You went above and beyond to get my brakes operating safely. They went the extra mile to get my rear brakes operating safely. The mechanic stayed over to finish the job. Time will tell how the servicing fairs More

by WOLDKATLEEN@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarod Downs (Serv. ADV.) & Don Mechanic A 31.
Nov 18, 2019 -

Gates Toyota responded

Thank you of the kind words and 5-Star rating for our service deparment!

November 13, 2019

Misrepresentation of the warranty Purchased a 2016 4Runner SR5 Premium and they were reviewing the warranty on the car. At no point, did he mention he was talking about the extended w More

by Agenttony1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t want to put in the name.
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