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Gates Toyota
South Bend, IN
837 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 837 reviews
May 09, 2019
Great Experience My car buying experience was great. Prior to going to the dealership, I had spoken with Scott and Trent regarding a specific vehicle that I was intere My car buying experience was great. Prior to going to the dealership, I had spoken with Scott and Trent regarding a specific vehicle that I was interested in purchasing. As soon as we entered the dealership, we were greeted by Trent. He showed me the vehicle that we had discussed and also introduced me to Scott. I then met with Landon and finished up the paperwork. Trent then spent quite a bit of time with me, showing me the many features of my new vehicle. Everyone was very friendly and professional. I would definitely buy another vehicle from Gates Toyota. More
by SusanR
Verified Customer
May 09, 2019
Very impressed Trent is one of the best sales men I have ever worked with on buying a car. He wasn’t just trying to sell a car to make commission he listened to not Trent is one of the best sales men I have ever worked with on buying a car. He wasn’t just trying to sell a car to make commission he listened to not only what I wanted but needed with no BS. I will definitely send more people his way. More
by lmay52
May 08, 2019
Fantastic customer service!!! Preston and Drew were such great help. I would recommend anyone to them. Great help, would do anything for the customer, and more importantly what’s r Preston and Drew were such great help. I would recommend anyone to them. Great help, would do anything for the customer, and more importantly what’s right for the customer. They both make things happen and made sure I thoroughly understood everything that was happening. If your looking for a car ask for Preston or drew! More
by KORALMENDENHALL33
Employees Worked With
Preston Rodriguez , Drew Ummel, Landon Wiegand
May 07, 2019
oil change Excellent service but the Quick Lube/Oil Change area needs to decrease their wait time. I have stopped many times and there is a 2 hours wait time. Excellent service but the Quick Lube/Oil Change area needs to decrease their wait time. I have stopped many times and there is a 2 hours wait time. More
by CJREED91
Employees Worked With
name unknown
May 06, 2019
Repair Services Brandon helped me out. He is terrific young man. Got the needed repair done in a timely manner. I would Highly Gates recommend your service. Brandon helped me out. He is terrific young man. Got the needed repair done in a timely manner. I would Highly Gates recommend your service. More
by JILL.TULCHINSKY
Employees Worked With
Brandon Crimmins
May 06, 2019
Friendly, respectful, and expertly done. I never had a problem at this service center. They have always been trustworthy and always given me the option on what was to be done. I never had a problem at this service center. They have always been trustworthy and always given me the option on what was to be done. More
by GSCARBERR
Employees Worked With
Other Employees :
Mike McNally, Nathan Brown
May 06, 2019
Gates Toyota experience When you make an appointment you usually tell the service attendant why you need/want sevicing. So when you are greeted being asked why you are there When you make an appointment you usually tell the service attendant why you need/want sevicing. So when you are greeted being asked why you are there; it does not indicate that you had an app't. nor why you made it. At 9 AM I expected more desk/service techs to be on duty. More
by TLELAND
Employees Worked With
May 05, 2019
Oil change Friendly service rep. Quick service. Wonderful salesman thanked me for purchasing through him. He was eager to chat with me and make sure my purchase/ Friendly service rep. Quick service. Wonderful salesman thanked me for purchasing through him. He was eager to chat with me and make sure my purchase/lease was still making me happy. More
by BOELLIEFARMCLYDES
Employees Worked With
Mike Fahey, Brandon Crimmins
May 04, 2019
Trust Getting vehicle needs meet through Gates is all about trust and relationship. We have purchased many vehicles through Gates Toyota and Mike Fahey. H Getting vehicle needs meet through Gates is all about trust and relationship. We have purchased many vehicles through Gates Toyota and Mike Fahey. He is a true servant and special person. Always makes it more than buying a car by connecting with others. More
by TMOLNAR2
Employees Worked With
Mike Fahey, Paris Dickinson
May 02, 2019
Great salesperson Missy Gough went above and beyond to help us with our purchase. She was very helpfull in doing everything possible to make us happy. I will be looking Missy Gough went above and beyond to help us with our purchase. She was very helpfull in doing everything possible to make us happy. I will be looking for her next time I buy a automobile. A BIG THANK YOU to a super employee! Rex and Kathy More
by The Richardson's
Employees Worked With
Missy Gough, Paris Dickinson
