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Gates Toyota - Service Center

South Bend, IN

4.4
556 Reviews

556 Reviews of Gates Toyota - Service Center

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October 03, 2020

Great people and always terrific service. Thank you.xxx Great people and always terrific service. Thank you. xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More

by LOCKWOOD.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Great price for an oil change. Paid $50 bucks for full synthetic and a tire rotation! Service personnel were very courteous and the service was quick. More

by JLSTACY506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

I feel completely confidence in using Gates for my service they found an issue that no one else found and acted immediately to show me a safety issue. Thanks More

by RONZIMMERMAN57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

I am always glad to get an appointment when I need it and they are usually very good about keeping the time as short as they can. More

by CARCH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Every time I use Toyota Service the experience is always top shelf. Everybody is knows what they're doing and they provide timely service and suggestions. More

by TONYSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Although Brian could not have been more helpful, I am disappointed that I had to bring my 2019 Rav 4 in 3 times in 2 weeks .I had a Camry for 16 years and never had a problem. More

by dm.richardson46
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

The 3 times I have been there to have my car done from accidents.....I have never had any complaints with this shop. They were very pleasant, quick & did the job right!! So thank you for being a great bus More

by PEEBLES94
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce
September 17, 2020

Vehicle service was fine. I had sent email prior with no response asking about virus protection procedures. My service writer (young man) had mask on. Writer next to him did not and never put it on while More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Stump
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2020

Quick service and reasonable prices. Friendly technicians and staff always. The staff are knowledgeable and they let me know what needs to be done along the way. More

by SSTORMYC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

Gates is always there for us when we need them. We have a Tundra that needed service quickly. Gates let us bring it on that day in case they had time before our appointment. Being the Friday before labor d More

by SUSAN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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