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Gates Toyota - Service Center

South Bend, IN

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531 Reviews

531 Reviews of Gates Toyota - Service Center

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August 21, 2020

I called for an oil change in the AM: dropped the car off early morning - picked up before noon!!!! Brian Gardner is always so helpful! Great service! More

by SCHMELTZT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to working with you again!

August 18, 2020

Service was great. Just took little longer then expected. But I understand it was a Saturday and probably low on techs. That was only complaint. More

by MALSTAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback about your visit with us! We appreciate the opportunity to serve you and we're sorry it was a little backed up. Thank you for your business!

August 18, 2020

Our vehicle lost battery power unexpedly last Friday night. I called Gates the next morning and was fitted in for replacement at 2 on Saturday. They close at 4. Was so impressed with their graceful ac More

by BILPEGJOHNSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive note! We are glad to have helped and we look forward to serving you again. Thank you for your business and thanks for choosing Gates!

August 17, 2020

we had tires installed on 2010 rav and had our camry which we purchased new at gates serviced and tires rotated.I felt the tires were a fair price, but the service job was a little to expensive. 83 doll More

by EDSMOKER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback about your service visit! We appreciate the opportunity to serve you and we look forward to assisting you again. Thank you for your business!

August 14, 2020

Great job service crew. Oil change and checked the air conditioning. Mike Ferreira and crew took good care of everything. Thank you and we will be back More

by CMKOCHMAR5217
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate your business and look forward to assisting you again!

August 14, 2020

Excellent service, timely and colleagues were kind in the service department and the sales guys greeted me warmly and by name. Every one here has a smile and is ready to serve. More

by robynraeann
Recommend Dealer
Yes
Employees Worked With
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Radford
Aug 14, 2020 -

Gates Toyota responded

Hey Robyn, Thank you for your kind review! We appreciate the opportunity to serve you and we look forward to working with you again. Thanks for choosing Gates!

August 14, 2020

Great fast service. I was taken care of immediately when I pulled up by Sam. Car was done within 45 mins. I highly recommend this location More

by DUCKUNDER911
Recommend Dealer
Yes
Employees Worked With
Sam Six
Aug 14, 2020 -

Gates Toyota responded

Hey there, Thank you for your high recommendation! We appreciate the opportunity to serve you and we look forward to assisting you again. Thanks for choosing Gates!

August 13, 2020

Brake light Done quickly. Just needed a brake light changed. I made the appointment for 9:00, and I was out and done by 9:30. Good job. More

by MBOUDONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! Thank you for your business and we look forward to working with you again.

August 13, 2020

Very pleased with professionalism of service staff at Gates Toyota. Keep up the good work. You are appreciated. I really enjoy my new CHR. The follow up service has been excellent. 感謝 More

by PUPFICTIONBOOKS
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback! We appreciate the opportunity to serve you and look forward to assisting you again. Thank you for your business!

August 07, 2020

Great service experience Brian was friendly and courteous and helped me use coupons on my phone to bring down the service charges for my yearly check up. Thank you. More

by RMCMAHO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate the opportunity to serve you and we look forward to working with you again. Thanks for choosing Gates!

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