Back

Gates Toyota - Service Center

South Bend, IN

4.4
557 Reviews

557 Reviews of Gates Toyota - Service Center

Sort by
August 14, 2020

Great fast service. I was taken care of immediately when I pulled up by Sam. Car was done within 45 mins. I highly recommend this location More

by DUCKUNDER911
Recommend Dealer
Yes
Employees Worked With
Sam Six
Aug 14, 2020 -

Gates Toyota responded

Hey there, Thank you for your high recommendation! We appreciate the opportunity to serve you and we look forward to assisting you again. Thanks for choosing Gates!

August 14, 2020

Great job service crew. Oil change and checked the air conditioning. Mike Ferreira and crew took good care of everything. Thank you and we will be back More

by CMKOCHMAR5217
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate your business and look forward to assisting you again!

August 14, 2020

Excellent service, timely and colleagues were kind in the service department and the sales guys greeted me warmly and by name. Every one here has a smile and is ready to serve. More

by robynraeann
Recommend Dealer
Yes
Employees Worked With
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Radford
Aug 14, 2020 -

Gates Toyota responded

Hey Robyn, Thank you for your kind review! We appreciate the opportunity to serve you and we look forward to working with you again. Thanks for choosing Gates!

August 13, 2020

Very pleased with professionalism of service staff at Gates Toyota. Keep up the good work. You are appreciated. I really enjoy my new CHR. The follow up service has been excellent. 感謝 More

by PUPFICTIONBOOKS
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Gates Toyota responded

Hey there, Thank you for your feedback! We appreciate the opportunity to serve you and look forward to assisting you again. Thank you for your business!

August 13, 2020

Brake light Done quickly. Just needed a brake light changed. I made the appointment for 9:00, and I was out and done by 9:30. Good job. More

by MBOUDONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! Thank you for your business and we look forward to working with you again.

August 07, 2020

Great service experience Brian was friendly and courteous and helped me use coupons on my phone to bring down the service charges for my yearly check up. Thank you. More

by RMCMAHO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate the opportunity to serve you and we look forward to working with you again. Thanks for choosing Gates!

August 05, 2020

Excellent Service Department My Maintenance Visit was pleasant and the wait time was very close to what the Service Dept estimated it would be. I was pleased that all the employee More

by LOAGAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Gates Toyota responded

Hey there, Thank you for your 5-Star rating! We are pleased to assist you with your vehicle servicing needs and we are thankful you chose us. Thank you for your business and thanks for choosing Gates!

August 04, 2020

Everyone one is friendly and knowledge when asked questions. If something needs replaced they show you the product the recommended to be replaced. The waiting area is comfortable and quiet. I recomme More

by TLILLY
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the names.
Aug 04, 2020 -

Gates Toyota responded

Hey there, Thank you for your positive note about your experience with us! We appreciate the opportunity to serve you and we look forward to assisting you in the future. Thank you for choosing Gates!

August 03, 2020

Friendly and infomative. I asked to have the brakes checked out because of a noise and asked them to do a oil change while it was in there. Plus i needed a quote on some new t More

by MIKEKIMTOWLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha- service department
Aug 04, 2020 -

Gates Toyota responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we look forward to working with you again. Thank you for your business!

August 03, 2020

Gates treats me like family they do the best for my car. They tell me what I need An answer on my questions . I would not want to take my car anywhere else. More

by MAGINOT1963
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Gates Toyota responded

Hey there, Thank you for your continued business! Brian, Stephen, and our team consistently bring the best for everyone. Thank you for allowing us to assist you. We look forward to working with you again!

...
20
...