Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
531 Reviews of Gates Toyota - Service Center
Sort by
April 09, 2020
keeping me legal Michael helped me resolve my issue with not being able to remove the bolts holding my license plate on the car. Had oil changed while I was there and Michael helped me resolve my issue with not being able to remove the bolts holding my license plate on the car. Had oil changed while I was there and it was discovered my battery was on the way out and rear brakes were in need of repair, so not only keeping me legal but safe as well. Going in today to get necessary repairs. Thanks Michael More
by BOETHIUS52
Verified CustomerEmployees Worked With
April 06, 2020
Total mis diagnosis system had.80 psi at 60 deg outside Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not runn Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not running compressor. Duh! Unit may have bad clutch on compressor or bad low or high limit. But 600psi will cause automotive compressor to leak. I deserve a refund of my $149 to charge my already charged AC. More
by JUNKMAIL0
Employees Worked With
Other Employees :
Brandon Crimmins
April 02, 2020
Great customer service! These are crazy times and I was grateful that Gates was open to have my car serviced. I continue to get great customer service! Thank you Michael, the These are crazy times and I was grateful that Gates was open to have my car serviced. I continue to get great customer service! Thank you Michael, the service technicians that serviced my car and Gates Toyota! More
by fleft
Employees Worked With
March 30, 2020
They were all great! The 20k service was fine in record time- in 45 mins. They are always so professional and friendly. Much appreciated in these times. time- in 45 mins. They are always so professional and friendly. Much appreciated in these times. More
by inkpk
Employees Worked With
Other Employees :
Brandon Crimmins
March 30, 2020
Service The service rep was friendly and efficient. The work was done quickly and I was on my way. I would recommend the service department to anyone who migh The service rep was friendly and efficient. The work was done quickly and I was on my way. I would recommend the service department to anyone who might inquire about it. More
by JLDAUBE
Employees Worked With
Samantha
March 27, 2020
The service was fine but stains were on seat that were not there before. Was not happy about it. Thank you for the service. Good day. not there before. Was not happy about it. Thank you for the service. Good day. More
by MARSHA_JONES433
Employees Worked With
March 25, 2020
Fantastic service always have great service at Gates. polite and work us right in- great work. new guy in service, very pleasant. Always appreciate the way they work always have great service at Gates. polite and work us right in- great work. new guy in service, very pleasant. Always appreciate the way they work with us More
by FGSHEILAHDF
Employees Worked With
new guy - dont know his name
March 20, 2020
Expensive but prompt and thorough This is an expensive repair option for my Chrysler automobile; however, they are very will organized, helpful, thoughtful, and thorough. I have neve This is an expensive repair option for my Chrysler automobile; however, they are very will organized, helpful, thoughtful, and thorough. I have never had any problem after repairs are completed; their shop specialists are very good. If you're not shopping based on cost, this is the best garage I know in Michiana -- better than any other dealer or repair garage, whatever the brand. I can say the same about the Gates Toyota auto body shop in Granger, with a positive exception -- they are excellent, thorough, and helpful, AND they are cost-competitive. If you (a customer) provide a review of the service you experience, be sure to go to the account Profile that will be created, and verify (or delete) all the ways that you will be recieving advertising email messages. The service center is, after all, part of a larger auto sales company. More
by sherwoodwaggy
Employees Worked With
Other Employees :
those who have worked on my Chrysler 300M: two specialists, I believe, Brandon Crimmins
March 18, 2020
minor warranty repairs Gates staff clearly work hard to ensure a positive customer experience. The waiting area is clean, comfortable, spacious, and the coffee is fresh. The Gates staff clearly work hard to ensure a positive customer experience. The waiting area is clean, comfortable, spacious, and the coffee is fresh. There are also individual carrels for people who bring laptops and work with them. More
by gld
March 16, 2020
Quick, friendly, professional service. They quickly diagnosed the problem, only fixed what needed to be fixed, and gave our vehicle a thorough inspection. We have two Toyotas and Gate's get They quickly diagnosed the problem, only fixed what needed to be fixed, and gave our vehicle a thorough inspection. We have two Toyotas and Gate's gets all our service work. More
by Dan Bladow
Employees Worked With
