Gates Toyota - Service Center

Warranty service Took technician ( Ben ) on a test drive to see if we could figure out a interior noise , I think he diagnosed the problem . Returned and had vehicle Took technician ( Ben ) on a test drive to see if we could figure out a interior noise , I think he diagnosed the problem . Returned and had vehicle washed . A very professional experience . More

Very nice respectful people who do the oil changes I've been having my oil change there for years and they get you in and out in good time....And being open on Saturdays big plus😁 been having my oil change there for years and they get you in and out in good time....And being open on Saturdays big plus😁 More

They were accurate about the length of time it would take - very friendly - simple transaction. I would recommend this shop to anyone. Comfortable waiting area as well. - very friendly - simple transaction. I would recommend this shop to anyone. Comfortable waiting area as well. More

Routine service plus Very happy with Gates Service compared to the other guy. Stumbled a bit on this visit. My wife brought the car in and it took a long time to inform Very happy with Gates Service compared to the other guy. Stumbled a bit on this visit. My wife brought the car in and it took a long time to inform her it was ready to go. Others came and went. She saw the vehicle parked outside and went to ask. Said it wasn’t ready. Some time later they came and said it was ready. Paper work was hidden under other papers. The guy that checked her in was on lunch break so the guy covering wasn’t up to speed to cover. She said she waited an hour longer than she had to. More

Good service I appreciate Gates. Whenever you make an appointment, you are waited on promptly. I feel like they know what they are doing, and answer any of your qu I appreciate Gates. Whenever you make an appointment, you are waited on promptly. I feel like they know what they are doing, and answer any of your questions. A great place to go for service. More

Pricey but thorough I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be I recently had my Highlander serviced at 94,000 miles. The service representative was very pleasant and thorough in his explanation of the work to be done. He followed up our initial discussion to request my permission to complete some preventative maintenance. Although my bill was almost $1,000, I left feeling that all the needs of my vehicle had been met. More

Everyone was polite. The waiting room was clean. I asked to have my low tire pressure indicators checked because the light will blink at times. It stays on for awhile and then goes off. I was told it was c to have my low tire pressure indicators checked because the light will blink at times. It stays on for awhile and then goes off. I was told it was checked and nothing is wrong. Yet it was blinking before I got home. How am I supposed to know when I have a low tire? More

I brought my car into have a recall fixed along with a oil and filter change. I have always dealt with Brian Gardner and he is friendly, helpful and professional. . oil and filter change. I have always dealt with Brian Gardner and he is friendly, helpful and professional. . More

more great service the service was accurately done in a timely manner with courteous people doing the work. I highly recommend the service manager, Brian, being very cou the service was accurately done in a timely manner with courteous people doing the work. I highly recommend the service manager, Brian, being very courteous. thanks More

Service is good. I didn’t feel pressured into anything. Waiting area is nice. It would be nice though if there was complimentary popcorn or a light snack. Waiting area is nice. It would be nice though if there was complimentary popcorn or a light snack. More