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Gates Toyota - Service Center

South Bend, IN

4.5
564 Reviews

564 Reviews of Gates Toyota - Service Center

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March 18, 2019

Rotate tires Always have delicious coffee. Clean warm service area, friendly personnel and short wait times. I wish they would do a mild rinse of the vehicle like More

by ROXYGEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names. I didn't ask and don't think they told me.
March 15, 2019

New Service representative Friendly service representative, Stephen. the service was great and quick. The price was great. the service was great. the waiting room was great. I w More

by RELEM625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2019

Normal It was a routine oil change and tire rotation. I don't really have anything else to say. Had a nice lounge for waiting. Watched tv while I waited. More

by DARLENEWESOLEK
Recommend Dealer
Yes
Employees Worked With
March 13, 2019

told 1hr wait was done in 1/2 hr. very happy about that Always have a good experience at Gates/Toyota. Never an issue and when there is they take care of it right away and usually with no extra charge More

by MLEEMREIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fahey
March 12, 2019

Recall Service Had recall that needed to be completed, they got me scheduled the same day I called and completed the work within the stated time frame. More

by KARISEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2019

Always great service! Great job with scheduled maintainance as usual! Quick, easy and friendly service! Wish you afforded an auto detail service with scheduled maintainan, More

by WEMS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Westafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Mackin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Reason, Brandon Crimmins
March 11, 2019

Spotless? Only surprise was that car was not washed as had been advertised. I thought they were adding that to the regular service which was done well. More

by GRSTANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crimmins
March 09, 2019

Toyota care ! Loyd , at the parts desk is very helpful ! The service dept.went above and beyond what I asked of them. Once a person establishes a working relation More

by GARYBRUNDIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyd, parts desk. Service ? All of them.!
March 06, 2019

Wonderful All of the workers were very nice and they even cleaned my car inside and out and all I came for was a oil change. There the best. I can't remember th More

by FCALLISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brien Williams Winston
March 06, 2019

I can't imagine a better dealership to work with. I appreciate the way they make something that might be difficult for me very easy. I trust them and love my Toyota....... everyone I've had. More

by KKRIS4123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember his name, but, he was great to work with!
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