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Gateway Chevrolet Cadillac Hyundai Nissan
Fargo, ND
7,264 Reviews
Gateway Automotive in Fargo, ND, also serving Moorhead, MN and Grand Forks, ND is proud to be an automotive leader in our area. Since opening our doors, Gateway Automotive has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Chevrolet, Cadillac, Nissan, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Gateway Automotive will get you into the car or truck you choose with professionalism and attention to your needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,264 reviews
July 17, 2017
We had a great experience. We had a great experience working with Tim. He answered all our questions and was very helpful. He didn't pressure us to make a quick buy before we we We had a great experience working with Tim. He answered all our questions and was very helpful. He didn't pressure us to make a quick buy before we were ready. We had time to think about it. We felt very comfortable with Tim and will recommend Tim and Gateway to any friends that are considering buying a car. Thanks again for a wonderful car shopping experience. More
by Jensen
Employees Worked With
July 16, 2017
A great buying experience The crew at Gateway was wonderful to deal with. I went in there intending to just get information, and walked away with a deal I couldn't pass up. My The crew at Gateway was wonderful to deal with. I went in there intending to just get information, and walked away with a deal I couldn't pass up. My sales person, Jeremy Jenson, was extremely helpful and his knowledge of the vehicle was second to none. Jeremy, along with sales managers Brad Tweten and Jon Cole, made the buying experience enjoyable and fun! I would definitely buy another vehicle from Gateway and would recommend them to anyone in the market for a new vehicle. More
by RonS24
July 15, 2017
Great service Zach was extremely friendly and very helpful with finding the vehicle I wanted ...and I love my new car and look forward to many safe trips that will Zach was extremely friendly and very helpful with finding the vehicle I wanted ...and I love my new car and look forward to many safe trips that will be stress free ..great place with no pressure More
by Trudy Cruz
Employees Worked With
Zachery Tiedeman
July 13, 2017
Outstanding Team Zach was great from the first greeting, and more importantly, continues to be an excellent resource for follow up questions and 'after the sale' servi Zach was great from the first greeting, and more importantly, continues to be an excellent resource for follow up questions and 'after the sale' service. His product knowledge extended beyond the average car shopping experience. My dealings with Zach extended over several visits and his enthusiasm never wavered. I would not hesitate to recommend both Zach and Gateway Nissan to anyone interested in purchasing any of the Nissan line. I love driving the Rogue. I'm averaging almost 30 mpg (in town!) Thanks again to Zach, Cory and Ryan for a great experience. More
by hal9000nd
July 12, 2017
Over Promise, Under Deliver On Tuesday, June 27th, 2017, I test drove a 2015 Chevy Suburban and was able to bring it home over night to show my husband. When I went to leave for On Tuesday, June 27th, 2017, I test drove a 2015 Chevy Suburban and was able to bring it home over night to show my husband. When I went to leave for work that Wednesday morning there was a nice size oil leak on my garage floor from the Suburban so when I went to bring the vehicle back into Gateway and discuss purchase options, I mentioned it to the salesman and they said they would get it fixed right away. I also asked to have the front windshield wipers replaced, the second row arm rest plastic plugs replaced, the driver’s side rear defrost to be glued back on, as well as if the 3rd row facing headrest DVD players could be moved to face the second row and they agreed and asked when I would make a decision by. I told them to let me know what the service center says about the oil leak but I would make a decision by Friday. That Thursday I text the salesman asking if he had an update on the oil leak, he told me that the service center had replaced the oil pan and a plug, along with the windshield wipers and it would be ready to go for me on Friday (minus the driver’s side rear defrost as they would have to replace the whole windshield if I wanted it fixed. I chose to have a smaller dealership fix it instead of paying to replace the whole windshield) if I wanted to come in and sign papers. By the end of that Thursday, everything was negotiated for an out the door price and I was to come in the next day at 1pm to sign the purchase papers. That Friday morning, I was notified that the oil leak in fact was not fixed and they were waiting on the oil pan to come in and I would not get my vehicle until Wednesday . I told the salesman that I wanted the Suburban for the long 4th of July weekend and that is why I made my decision so quickly and he told me he would put me in one similar. When I got there the salesman told me the 2015 Suburban I requested was sold but could give me a 2013 Suburban (with a quarter tank of gas and told me I would be refunded if I put gas in it, which I never was) instead and told me since I had gotten the run around, they would pay to swap out the dvd players . On Wednesday, July 5th, I was called and told that my suburban was ready to go around 6pm. When I got there I loaded my kids' car seats in the Suburban and noticed I did not have floor mats the manager stated they would order new floor mats. That night I glanced at the mileage and noticed the vehicle had hit 62,100 miles; on the papers that I had signed that Friday before, the mileage stated “61,739”, upon inspecting the vehicle, we also found a sucker stick as well as a large amount of White Dog hair in the back of the vehicle and the second rear defrost had come off… things that were not there when I test drove it. I strongly believe that the oil leak had originally been fixed that first week and that someone had taken the Suburban, that I purchased, with their kids and dog for the holiday weekend, putting on a good 350+ miles… We also noticed the original headrests were missing that had been in there when I test drove it. When I called the salesman he told me that he looked everywhere and sometimes you have to “rob Peter to pay Paul” and they probably got placed into another vehicle. My husband then called the Manager and he stated they would order new (original) headrests. On Tuesday, July 11th, I was called at 9am and told that they would come to my place of work and swap out a vehicle to bring my Suburban to Audio Garage to move the DVD player headrests up a row, as well as have my floor mats installed and they had my new headrests. At 2:50 pm the salesman brought my Suburban back to me and explained that it would cost $1,500 to move the DVD players up a row, so they decided to leave them where they were at, but they found my original headrests under the trunk mat of the Suburban and they had my floor mats. They brought my Suburban back to me and took the vehicle they lent me and were on their way. I opened the door to glance at the new floor mats and found them uninstalled in boxes in the back end of my vehicle. To say I am unhappy with how this whole purchase went is a complete understatement. I’ve worked in Customer Service and believe it is completely wrong to outright lie to a customer and to over promise and under deliver (moving the DVD players and installing new floor mats). The run around was something no one should have go through. More
by EAErickson
July 12, 2017
Great first lease experience! I was very happy with my first lease experience and the staff at Gateway Hyundai. They were very accommidating to my needs; I was able to test drive, I was very happy with my first lease experience and the staff at Gateway Hyundai. They were very accommidating to my needs; I was able to test drive, do all of the paperwork, and leave with the car all in a matter of hours. More
by mlostendorf
Verified CustomerJuly 11, 2017
Remarkable Service I would highly recommend checking out Gateway Automotive, especially if you are looking for great customer service. This was my first purchase f I would highly recommend checking out Gateway Automotive, especially if you are looking for great customer service. This was my first purchase from a car dealership, but not our first stop. We looked at other places around town and they didn't even compare to how Gateway catered to us. Shaun Haaland was wonderful to work with! He was very passionate and well versed in what he does. Also to mention very patient and willing to make sure he is finding what you want out of a vehicle. Even a few days afterward he reached out to us to make sure we were happy with our new Kia, and it wasn't just the automated thanks you would normally get. Jeff Meyer was the one who helped us with the financial portion of the process and was very friendly and genuine. He was able to help find our best option and how to make it work for us. Both Shaun and Jeff definitely made the purchase I made at Gateway a truly exceptional and positive experience. More
by CFaith
Employees Worked With
Jeff Meyer, Shaun Haaland
July 08, 2017
It was good experience excellent salesman Arthur goes above and beyond its duties as a saleman! I would definitely recommend him to my family and friends. Very easy to deal with. Arthur goes above and beyond its duties as a saleman! I would definitely recommend him to my family and friends. Very easy to deal with. More
by Impala
Employees Worked With
Arthur Wood
July 08, 2017
Everything was great!! We are very happy with the purchase of our new vehicle. Michaela was very helpful showing us everything about the car.We felt we were never pressured We are very happy with the purchase of our new vehicle. Michaela was very helpful showing us everything about the car.We felt we were never pressured into purchasing anything. More
by cruze17
Employees Worked With
Michaela Thomspon
July 07, 2017
Hyundai 2017 Dad and I had a positive experience. Both Kevin and Ryan were very helpful and answered all of our questions. I recommend Hyundai Dealership to others Dad and I had a positive experience. Both Kevin and Ryan were very helpful and answered all of our questions. I recommend Hyundai Dealership to others. More
by jschott77477
