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Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Fargo, ND

4.5
331 Reviews

331 Reviews of Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

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September 21, 2016

Serviced for a recall. Overall very good experience. Done on schedule and was updated with progress via email which was much appreciated. I would bring my Chevy Silverado to More

by BRANDONLEE103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Sep 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for taking the time to leave us feedback on your recent recall service visit at Gateway Chevrolet Cadillac. We are glad to hear you had a pleasant experience with us. We appreciate you business. We look forward to working you again.

September 21, 2016

16 Silverado Air bag recall Good experience with air bag recall on 16 Silverado. Good follow up. They even washed my pickup before I picked it up. Mike Livingston was informat More

by RANDY.ABERLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are pleased to hear your experience was exceptional. We hope that you will continue doing business with us here at Gateway Chevrolet Cadillac. We appreciate your business. Thank you.

September 21, 2016

Schedule app.for oil change After changing the procedure of getting the oil change needed to check if it was by app. Mike assured me it was first come first served, and to pull More

by boeone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Chevrolet Cadillac to get your routine maintenance done. We are glad to hear your experience with us has been exceptional. We look forward to seeing you in the future!

September 20, 2016

Got a call from Gateway Service Got a call from Gateway service to tell me there was a recall on my vehicle and that it was due for service. Appointment was scheduled for following m More

by WILLSDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tollefson
Sep 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's wonderful to hear some feedback on our new system here and that it's been working out great for you as the customer! Thank you for your business and it's great you left us a review it helps out a lot, hope to see you again soon. Have a great day!

September 20, 2016

excellent !! Everybody was really nice as usual from the time I got there, got the truck back in a timely matter and when I picked it up I was out of there in no t More

by RON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Bonnet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Cole
Sep 20, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Your review means a lot to us. We are pleased to hear your service visit at Gateway Chevrolet Cadillac was exceptional and that you would return to us for your service needs. We thank you for your business and hope we can continue to keep delivering the same service in the future!

September 20, 2016

Great team Great people to work with. They all appear interested in your satisfaction. I do not want to add more words but will do so. to get out of this survey. More

by WKLAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kautzmann
Sep 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We appreciate your feedback. Thank you for choosing Gateway Chevrolet Cadillac. We appreciate your business and look forward to working with you in the future.

September 19, 2016

Very Confusing after the rennovation Since the renovation at Gateway Chevy, it is very confusing as to where you should go for an oil change. When I pulled into the service bay, I was as More

by NATHAN.LOTVEDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
did not get employees names.
Sep 20, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

We are sorry for the confusion, when you had come in that day we were more than likely short staffed in our quick lube department. With the renovation we have seen good success in cutting down wait times for oil changes, we would love to earn your business back next time you need any maintenance done to show you just how well the process works! But until then thank you for your review it really helps us improve our performance when we get feedback from our customers. Thank you for your business and we hope to see you again!

September 19, 2016

Great Service! Gateway Quick lubeService Center does a top notch job on getting my vehicle done in an appropriate time...Awesome! Everybody did their best job to ins More

by OSTBY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Ringdahl
Sep 19, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for bringing your vehicle to Gateway Chevrolet Cadillac for your lube service visit! We greatly appreciate your business and hope we can visit with you again. Thank you for working with us.

September 18, 2016

Not a good review I went in for a tire rotation but I got an oil change instead. I was waived the charge for the oil change and was charged a tire rotation but didn't g More

by DROCHA3257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ade Adeshina
Sep 21, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Hi there, we have tried to reach out to you and get this resolved, We do however apologize for this mistake in our system, if you do end up seeing our response we would love it if you could give us a call so we can get it handled for you. Thank you for your business and we appreciate the review, have a good day.

September 16, 2016

Great Service Our 2015 Silverado was recalled for a couple issues. Personal and friendly. Workmanship was fabulous. Very helpful and customer van personal were so h More

by LIND0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Cole, Joyce Griffin
Sep 16, 2016 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Although those recalls can be annoying we are glad we got you in and got them taken care of quickly for you so you can get back on your way. Thank you for your business here at Gateway Chevrolet and we hope to see you again!

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