Gateway Subaru

We were at Gateway Subaru for routine maintenance, which was completed very efficiently.While there, I asked Joe Kostecki if he could explain some of the features on my 2023 Subaru Forester, since I was ne was completed very efficiently.While there, I asked Joe Kostecki if he could explain some of the features on my 2023 Subaru Forester, since I was never extended that courtesy at the Subaru dealer in Dover,Delaware ,where I had purchased the vehicle.😟 Knowing that his assistance did NOT involve the possibility of a sale, Joe explained fully all the features of my vehicle, and had me “practice” using each until I felt comfortable. He was friendly, patient, and extremely knowledgeable. I felt like I was leaving with a NEW car after his instructions !!! A concerned salesperson like Joe ,I feel ,are the “exception” in customer service, and I intend to highly recommend him and the client oriented atmosphere at Gateway Subaru for ALL our services and purchases. More

Best car buying experience I’ve ever had. Joe Kostecki was the best salesman any buyer could hope for, no pressure, no games, very helpful and went the extra mile to make sure we were happy. Joe Kostecki was the best salesman any buyer could hope for, no pressure, no games, very helpful and went the extra mile to make sure we were happy. Jen in Finance department did not try to force any extra nonsense on the backend of the deal and she made the final purchase a very low stress breeze to finish the deal. We paid cash and drove away in less than 3 hours. I would recommend Gateway Subaru as a fantastic dealership to buy your next vehicle, new or used. More

Shawn and Zach were phenomenal to work with! ! Top notch dealership! Amazing experience! Dawn is also amazing making sure I knew how to use all the features! Can't say enough about how wonderful ! Top notch dealership! Amazing experience! Dawn is also amazing making sure I knew how to use all the features! Can't say enough about how wonderful this dealership is! More

Gateway Subaru is fantastic! They really make you feel important and like family. Best car buying experience I’ve ever had. Would highly recommend them to anyone buying a new They really make you feel important and like family. Best car buying experience I’ve ever had. Would highly recommend them to anyone buying a new vehicle. More

Great experience! Made it easy and worth the trip! Shawn is a great sales rep! Made it easy and worth the trip! Shawn is a great sales rep! More

We had a wonderful buying experience at Gateway Subaru. We were treated with kindness and respect. We love our new Forester and we love the Company’s standards. We were treated with kindness and respect. We love our new Forester and we love the Company’s standards. More

Gateway Subaru is an exceptional dealership. Not your typical dealership. Excellent customer experience, from sales to service you will not be disappointed. Not only is the vehicle highly rated Not your typical dealership. Excellent customer experience, from sales to service you will not be disappointed. Not only is the vehicle highly rated their customer care is as well. First time owner of a Subaru and doubt will be the last. Sales team helpful, knowledgeable. Concerns are addressed promptly. Truly appreciate everyone at this dealership. More

Just purchased a 2024 touring accent fro Gateway. The entire staff was awesome inclulding Don S. the manager and Kyle H my salesman. They made it really easy and matched another Dealers price to th The entire staff was awesome inclulding Don S. the manager and Kyle H my salesman. They made it really easy and matched another Dealers price to the penny. The trade in was exactely what Kelly Blue book said i should get. The is the second new car I purchased from them in past 24 months. Their service dept is outstanding. Everyone treated me very very nice with no pricing gimmicks like other dealers have. The customer service waiting area is clean and very nice--they even provide snacks/coffee/etc. Finally, they do FREE car washes for the life of the car More

The most professional, caring dealership I’ve ever used! !! They truly care about their cyans it shows!!! !! They truly care about their cyans it shows!!! More

I worked with Matthew Allender for my vehicle purchase. He was very friendly, professional, and great to help with my vehicle purchase. Don Scullen was also great and helpful in every way. It was a great e He was very friendly, professional, and great to help with my vehicle purchase. Don Scullen was also great and helpful in every way. It was a great experience and the entire dealership was very helpful and friendly. More