Gateway Subaru

Amazing customer service I worked With Nick Machado and Renee Ennis and their customer service was amazing. All of the employees were very friendly as well. They will bend ove I worked With Nick Machado and Renee Ennis and their customer service was amazing. All of the employees were very friendly as well. They will bend over backwards to make sure that you are happy and that the deal works for you. I will definitely be back to get my next car from here More

Great Dealership, Honest sales team! Want to thank Gateway Subaru and Steve Wergin my salesman , on taking care of my wife & I buting a used jeep commander. About a year ago we looked at Want to thank Gateway Subaru and Steve Wergin my salesman , on taking care of my wife & I buting a used jeep commander. About a year ago we looked at another commander they had but was a 6 cylinder not an 8 that my wife & I were looking for, but Steve still let us test drive it and was very helpful through the whole deal even getting preapproved financing. Now a year later they had that 8cyl. commander,my wife & i went to check it and steve was still there so naturally we dealt with him bought the commander 2006 w/only 75,000 miles on it clean inside-out.Steve was always upfront with us{honest} and very helpful.Also Brian Kang used car manager did the numbers that my wife &I needed.If your ever in the market for a new or used vehicle you need to check out gateway subaru in delmar md. They are like the hometown team caring, honest & not pushy to sell sell sell.Once again thank you Steve Wergin & Gateway! Butch More

Wonderful dealership, great sales team! Have been considering a Subaru Forester for some time and finally got down to business last week. We had visited another Subaru dealer closer to home, Have been considering a Subaru Forester for some time and finally got down to business last week. We had visited another Subaru dealer closer to home, but our salesperson was absent at the time we visited, and the person who helped us there for a test drive, while very pleasant, did not demonstrate the features of the car. So we headed to the next closest, Gateway Subaru, just north of Salisbury MD, in DelMar. On arrival it was refreshing to be able to browse the selection without being descended upon by a phalanx of hungry salespeople! Once we had determined that there was a vehicle we liked, we went into the sales room, where we were welcomed by Kevin Miller. kEvin got some keys and we did a short test drive around the parking lot. (Having already had a road test at ten first dealership) Kevin was friendly, personable, and professional and very capably demonstrated the features of the car we had chosen. His scope of knowledge of the equipment, options, and warranty was encyclopedic! I was trying to play it cool, but my husband had some random outburst during the test drive....."I LOVE THIS CAR!!!!". Having laid our cards on the table in this fashion we decided to go inside with Kevin and work on price, which was accomplished quickly and painlessly, and was drama free, for a blessed change! We elected to take delivery a day or so later, and everything was in order when we arrived. I cannot overstate the friendliness of everyone we were introduced to and the overall relaxed feel inside the dealership. The showroom is very pleasant, and it's probably the most attractive car dealership I've ever been in. I have to confess I knew it was a nice place, having purchase a Saturn here many years ago. It has a nice kind of "Starbucks" feel to it. I have to mention one more time how the entire staff at Gateway is so welcoming and friendly. We met Steve Wergin, Wendy Shiavine, Renee, Brian, Kris.....everyone treated us like family. Kevin was outstanding as he shepherded us through the delivery and financing phases, and went over the car with a fine toothed comb. I had emailed Kevin at 6AM on delivery day to see if it was possible to have a hitch put on the car as a surprise for my husband, and he took care of it right away so it was there when we went out to see it. I really appreciated the extra effort he went through for that. All in all, we have probably purchase 10 new vehicles in our married life, and I've got to say this was the nicest sales experience we have ever had. Kudos to you, Gateway Subaru! More

Used Outback Overall best car buying experience. Much done over the phone. Great service and met expectations. Kyle Hutchins, and Brian Kang were great...Excell Overall best car buying experience. Much done over the phone. Great service and met expectations. Kyle Hutchins, and Brian Kang were great...Excellent experience. Hats off to Pat Wergin. More

Steve and Wendy are Great! We have been Subaru Owners for 37 years! Wanted you to know that we've been customers of Gateway Subaru since moving to DELMARVA and we are now on our We have been Subaru Owners for 37 years! Wanted you to know that we've been customers of Gateway Subaru since moving to DELMARVA and we are now on our 2nd Subaru Outback! Steve Wergen and Wendy Schiavone were there for us in making decision the first time and we asked for their assistance the second time around. Couldn't get better service! We've also used their Maintenance program which is also very user friendly. And we received an email suggesting trade-in now giving us a great payment rate and lots more bells and whistles....Couldn't be more pleased! Go to Gateway Subaru and ask for Steve or Wendy. You won't be disappointed! More

Great people to buy a car from This is the fifth car we have bought from Gateway Subaru so that in its self speaks for how well we like our buying experiences and the product they s This is the fifth car we have bought from Gateway Subaru so that in its self speaks for how well we like our buying experiences and the product they sell. You can not go wrong working with Marvin Graham, he makes the buying experience a breeze and knows the product line very well. With that being said everybody in the building will help each other and make the customer feel right at home. More

Best buying experience I have ever had! I arrived at Gateway Subaru with the intention of purchasing a used vehicle. I was not 100% decided and asked the sales person Kevin Miller to show me I arrived at Gateway Subaru with the intention of purchasing a used vehicle. I was not 100% decided and asked the sales person Kevin Miller to show me a few other models to ensure I felt I was choosing the best vehicle for my needs. Kevin quickly obtained keys and tags and said lets test drive it. It was so not the typical dealer experience! My spouse then had us shift direction and look at a new 2016 Forester. Kevin maintained such a positive attitude and was consistently willing to do what ever he could to arrive at a deal we felt comfortable with. I received a strong offer for my trade in off the bat and negotiating the new vehicle price was reasonable and to the point. Upon deciding to purchase we worked with Steve on the financing. Steve stated he was new to this aspect of car sales but handled the paper work well and reviewed every number to ensure we were comfortable signing for our beautiful new Forester! This is my first Subaru and I will definitely go back to Gateway Subaru for my next car be it used or new! Thank You! More

The wait for the perfect car has come to an end! The car buying experience is never short, as the process can sometimes be lengthy. But when I walked into the Gateway Subaru dealership on Monday I re The car buying experience is never short, as the process can sometimes be lengthy. But when I walked into the Gateway Subaru dealership on Monday I really had no idea what to expect. I actually spoke with Zach Nagler via e-mail two nights prior, in which he responded to my e-mail requests quickly. I had scheduled a time to come in and speak with him about trading in my Toyota Rav 4. I bought my Toyota over 2 years ago and it just wasn't something that I really wanted. I was hoping the car buying process this time around was smoother, faster ending with the result of a car I would be excited about. From the time my sister and I walked in we were greeted by several associates, who were kind and not overwhelming. A lot of times when you go into a dealership you can be bombarded, trying to get you to choose them as your salesperson, this dealership however wasn't the case. I came in having some sort of idea of what kind of car I wanted, but obviously I knew they would guide me in the right direction for a vehicle that was not only in my budget, but something I would end up loving! I know sometimes you may deal with difficult customers, which if I was I apologize. From Zach's knowledge about ALL the cars I made him look at with me, to Wendy's willing to work with my budget, to Renee taking the time to sit down with me and go over exactly everything a lease entails it was great! From the time I walked in the door to the time I left, there was never a time I felt overwhelmed. I appreciate everything everyone did for me. I will make sure I recommend your dealership to anyone who is looking to Buy or Lease a new car! More

purchased used car My experiences with Jim Porter, salesperson, Renee Ennis, business manager and Wendy Schiavone, sales manager, was a very pleasurable and all 3 condu My experiences with Jim Porter, salesperson, Renee Ennis, business manager and Wendy Schiavone, sales manager, was a very pleasurable and all 3 conducted themselves in a very professional manner. The spent more then enough time to rest assured that my purchase was the right one. Jim Porter has renewed my wife's faith in car salesmen, he was wonderful. I will definitely pass the word. Thank you. More

Great experience at Gateway! Walked into Gateway Subaru looking for used car & met Kyle. Kyle was great, very friendly and helpful. This was a very easy car buying experience. Ren Walked into Gateway Subaru looking for used car & met Kyle. Kyle was great, very friendly and helpful. This was a very easy car buying experience. Renee was great also. Learned so much from her in such a short time. I highly recommend this dealership. We will send all our friends there. Our next vehicle will most likely be purchased at Gateway Subaru More