Gateway Subaru

Positive car buying experience Friendly,very informative, patiently addressed our questions about our new vehicle. Responsive to our needs and preferences in a new vehicle. Great Friendly,very informative, patiently addressed our questions about our new vehicle. Responsive to our needs and preferences in a new vehicle. Great new car buying experience. More

Great personal service We bought our first Subaru today (06/20/16) and we're amazed at the unbelievable service. I will mention the names of each person we came in contact We bought our first Subaru today (06/20/16) and we're amazed at the unbelievable service. I will mention the names of each person we came in contact with and the support and help that was a truly unique experience. Renee Ennis, you are such a caring and amazing individual who went well and beyond your duty. The patience and time that you took to explain each step of the buying process to both myself and my husband like nothing we had experienced in purchasing any other car buying process. Thank you from the bottom of our hearts. Brian Kang, thank you for such a laid back demeanor and great sense of humor. We hope you don't have to walk twenty miles in any one direction again ( especially since you are a great Subaru finance manager). We hope you will one day become their CEO. To Jim Stein who first met with us and taught us the understanding of patience. Thank you so much. And last but not least, to the gentleman who did such a great job detailing the inside of our car. Forgive me for not remembering your name but you are not overlooked. We will highly recommend Gateway Subaru and it wonderful staff to everyone and anyone who will be looking for not just a Subaru but any vehicle. Again, hats off to all those involved in treating us as Number 1. WE KNOW WE'LL ENJOY THE RIDE! Dave and Barbara McIntyre More

Excellent staff all around Kris Parker and the service department worked closely with me on my 2014 Forester XT and this good relationship led my oldest son and myself to purcha Kris Parker and the service department worked closely with me on my 2014 Forester XT and this good relationship led my oldest son and myself to purchase new Outbacks from this dealership. Kris introduced me to Kyle Hutchins and Brian Kang, both easy to talk with and very professional. Kyle handled the final sale and vehicle deliveries. Kyle had marked significant pages and sections of the owners manual for both cars- a great way for us to get familliar with the new car features. Renee Ennis handled the financials and was a joy to work with. I highly recommend this sales and service team to anyone looking for Subaru sales and service. More

Great customer service from start to finish! From the time I walked into the dealership I felt welcomed. There was no pressure or sales tactics. Zach Nagler was great from the beginning of the From the time I walked into the dealership I felt welcomed. There was no pressure or sales tactics. Zach Nagler was great from the beginning of the car buying process to the end. He was very knowledgeable, took time to answer all of my questions and was quick to respond by email. The process could not have gone smoother. I will definitely recommend this dealership to friends and family. I am very happy with my new Crosstrek! Thank you! More

This is how a dealership should be run! At 64 years of age I have bought a few cars in my lifetime. This is actually our 7th Subaru and it is my wife's retirement gift. We are moving to the At 64 years of age I have bought a few cars in my lifetime. This is actually our 7th Subaru and it is my wife's retirement gift. We are moving to the Bethany Beach area of Delaware so I went on line and searched for Subaru Dealers, plus I went to my local Subaru dealer here in NY. My contact was Steve Wergin and he was terrific. I searched their database and found the car we were looking for. We seamlessly negotiated a price and the car was waiting for us all prepped and ready to go when we pulled into the Dealership. Steve was fantastic in walking us through the whole process and in his presentation of the dealership itself. If my future dealings with Gateway Subaru are anything like my first, I will be singing their praises to anyone who will listen. More

Buying our 2nd Subaru Car buying experience was wonderful. Straightforward information on a reliable vehicle. Professional courtesy and mannerisms were welcome additions. S Car buying experience was wonderful. Straightforward information on a reliable vehicle. Professional courtesy and mannerisms were welcome additions. Steve was very helpful in presenting advantages and pluses of owning a Subaru. Thank you! More

Very well satisfied customer! We are new to the Subaru family and actually purchased two Foresters in a short period of time. In each case, the entire staff was helpful, friendly We are new to the Subaru family and actually purchased two Foresters in a short period of time. In each case, the entire staff was helpful, friendly, encouraging and knowledgeable. They demonstrated patience and a genuine desire for us to be confident and happy with our purchases. Kevin Miller, Renee Ennis and Wendy Schiavone were just exceptional, there's no other way to say it. They reviewed everything with us and patiently answered every question we had (and there were many) until we were fully prepared to make a decision. Kris Parker as well went out of his way to ensure that our vehicles were prepped and serviced to meet our needs. We definitely recommend Gateway Surbaru as THE best dealership in the region. More

Wonderful customer service! "Customer Service was outstanding!" We had a couple of bad experiences while looking to purchase a car at other dealers. Lance, Brain, Kevin and Re "Customer Service was outstanding!" We had a couple of bad experiences while looking to purchase a car at other dealers. Lance, Brain, Kevin and Renee, are the greatest! The employees work as a team. They are knowledgeable, and willing to go the extra mile help ensure that your car buying will be a good experience. They were patient with us, giving us time to make a decision without pressure. We will definitely tell our friends, about "Gateway Subaru!" More

Stress free experience! We were hesitant at first as the last two experiences with purchasing cars were not good. However, Kevin Miller was attentive to what we wanted and d We were hesitant at first as the last two experiences with purchasing cars were not good. However, Kevin Miller was attentive to what we wanted and did not pressure us in any way. He gave us time to discuss privately and we purchased the car that very day. Plus, we received a good trade in value for our other Subaru. Kevin was very through and patient in showing us all the new features and how to use them. I love my new Subaru. Thank you Kevin. More

It was so easy and painless! Steve Wergin went out of his way to make the car buying process as easy as can be. There was no pressure and I was able to make a decision and leave Steve Wergin went out of his way to make the car buying process as easy as can be. There was no pressure and I was able to make a decision and leave with what I wanted. Thanks so much! More