Gateway Subaru

Gateway Subaru Excellent car buying experience. Knowledgeable, professional, polite, honest and efficient salesman and business manager. 5-star ratings to Jim Stein Excellent car buying experience. Knowledgeable, professional, polite, honest and efficient salesman and business manager. 5-star ratings to Jim Stein and Renee Ennis! I will be taking my Forester to Gateway for all my service and recommending the dealership to everyone. More

Car buying experience My wife & I when over to Gateway just to look at new Subarus. I had a Baja since 2003 and love my vehicle . In the past 12 years I have heard nothing My wife & I when over to Gateway just to look at new Subarus. I had a Baja since 2003 and love my vehicle . In the past 12 years I have heard nothing but praise for Subaru cars. The only complaints have been for very.little and minor problems. The salesman, Jim Porter, who helped and worked with us was very courteous, knowledge & helpful . Although it was obvious that Jim was under the weather, he constantly kept apologizing to us, for coughing & an losing his voice. He was so helpful. Our day at Gateway Subaru was very enjoyable. We left in a brand new Forester, and several.new friends, especially Jim Porter. More

Miracles are made to happn with Gateway Subaru Wow first of all my Sales Person I highnly recommend Marvin Graham was very, very helpful and understanding and a delight to work with he needs a rais Wow first of all my Sales Person I highnly recommend Marvin Graham was very, very helpful and understanding and a delight to work with he needs a raise hard working man and very patient and worked with my financial needs, and Brian Kang was awesome made my payments comfortable in closing my deal he explained every detail about leasing my new Forrester Subaru 2016 he also was excellent he deserves a raise. And of course Renee Ennis in Finance who worked very, very, very diligently to get me approved since my credit score was not all that great and now I can build my credit up once again for the next three years thank you especially Renee Ennis she was excellent as well aimed to please great staff and also Wendy Schiavone explained things about new car when I went to test drive and especially Alexea Hudson evening receptionist very friendly polite just like others excellent and taking time and offering coffee and you could even bring your pet in while shopping for car. Thank you all especially Marvin Grahm and Brian Kang and Renee Ennis and Alexea Hudson and Wendy Schiavone and Steve for making miracles happen for this widow. More

Super helpful, honest, and excellent service! All of the people we worked with were exceptionally polite and friendly. It was a super laid back environment. We were made to feel comfortable as pos All of the people we worked with were exceptionally polite and friendly. It was a super laid back environment. We were made to feel comfortable as possible. Everyone was honest and helpful! More

Happy with my first Subaru!! I was a Ford guy for 16 years, and there is nothing wrong with Ford, I just wanted a change. Reliability, safety, and fuel economy is what made me wa I was a Ford guy for 16 years, and there is nothing wrong with Ford, I just wanted a change. Reliability, safety, and fuel economy is what made me want to investigate Subaru. I can't say enough about the Sales staff at Gateway Subaru in Delmar. I live over an hour away, so I began an email conversation with Jim Porter. He answered all of my questions quickly, and in a professional and friendly manner. He is very knowledgeable about the product. After about a month of questions, I had a free afternoon, and on short notice, arranged for a test drive. He patiently allowed me to test drive a 2016 Forester, Outback, and an older Crosstrek (they had 2016s enroute from the factory)...all in one afternoon. I narrowed my choice to the Outback and Crosstrek, and went home that night to crunch numbers and think about it. Almost two weeks went by, and Jim was awesome...no pressure to buy, and still answered my questions and provided prices at my request. Then, just before Christmas, Jim emails me a video he made of the Hyper Blue 2016 fully loaded Crosstrek I had been "stalking" online...it had just been delivered to the dealership ahead of schedule...I was in love, and closed the deal the next day!! I chose the Crosstrek over the Outback because of my budget and what I wanted in a vehicle. I LOVED the Outback, but could afford a basic model, whereas the almost fully loaded (leather interior!!) Crosstrek fit my budget. Jim took the time to go over every detail of the Crosstrek with me upon delivery, and made sure I was completely satisfied...and worked with me until 930pm to complete the process! I had a great, low pressure, sales experience at Gateway, and would recommend Jim Porter as Sales Consultant. Everyone at the dealership was pleasant, and GM Wendy Schiavone took the time to meet and make us feel welcome. I can't say enough good things about Gateway! More

The Gateway Experience Service was great. Working with Kyle was easy and he was very knowledgable of the vehicle. Experience was very friendly. I'm very satisfied with my ne Service was great. Working with Kyle was easy and he was very knowledgable of the vehicle. Experience was very friendly. I'm very satisfied with my new Crossfit XV. Kyle is a baller. More

Very positive experience! Kevin Miller was great! He literally spent hours with me, educating me about the Subaru product, test driving several models, and getting to know wha Kevin Miller was great! He literally spent hours with me, educating me about the Subaru product, test driving several models, and getting to know what I wanted and needed. I originally went to the dealership to purchase a replacement sedan. I ended up buying a Subaru Forrester, which I LOVE! I can't thank everyone who worked with me from sales, to finance. Even Wendy from management sat and talked with me while the finance department worked to get me the payment I was looking for. I trust the folks here and will definitely do business with them again! More

My Best Car Buying Experience I have never been to a better dealer in Maryland when attempting to purchase a car. Everyone at this dealership was a professional and treated me as i I have never been to a better dealer in Maryland when attempting to purchase a car. Everyone at this dealership was a professional and treated me as if I was royalty. If anyone is looking for a new Subaru or a quality pre-owned car and you live within 50 miles of this dealership you owe it to yourself to stop in. More

Best dealership experience I've had! I went to Gateway Subaru to find a vehicle for my wife but decided to get a 2016 Forester for myself as well. We both worked with Kevin Miller who was I went to Gateway Subaru to find a vehicle for my wife but decided to get a 2016 Forester for myself as well. We both worked with Kevin Miller who was extremely helpful and patient throughout the sales cycle. It took over two months for us to finally decide which vehicles we wanted and there was never a moment where my wife and I felt pressured to make a decision or go with a vehicle that was immediately available. Kevin, with the help of the other support staff at Gateway, took the time to track down the particular Forester XT I wanted without any hassle. So my wife and I both received the cars we wanted with our preferred color and options. We are very happy!! Also finalizing the paperwork was a breeze. I laughed with Wendy and Renee through most of the process as the paperwork can normally be a real pain but they made it fun. I also want to give a special thanks to Kyle Hutchins for making that test drive a reality; appreciate it! More

Amazing!! I had been wanting to trade in my SUV for some time now, however my husband had a few requirements in order for me to even think about. Most importan I had been wanting to trade in my SUV for some time now, however my husband had a few requirements in order for me to even think about. Most important to him was the safety of the vehicle, then the price point and finally the ease of doing business with the dealership. We hadn't considered a Subaru during our initial talks about a new car. I had never even looked into them online. However on a trip to Vermont in the fall, we found that Subaru is "THE" car of that area. It seemed as though everyone drove one, and considering the very long and snowy winter they had we were a little surprised to say the least. After our trip north, we actually starting investigating the Subaru and the different models they offer. We were pleasantly surprised with the price point being as reasonable as it was, also the safety rating really was what sold it for us in terms of taking the next step. Luckily for us Gateway Subaru is nearby, and we casually stopped in on a Saturday afternoon to take a look at the Crosstrek. This model for me had all the components I was looking for, as well as a price point that we were comfortable with. Kevin Miller met with us that afternoon, we told him we were just beginning to look into a new car and that we weren't actually looking to move forward until the new year. PS this was October when we first stopped in. Kevin showed us all the great things about the 2015 Crosstrek, but also informed us of the newer technology that would be coming with the 2016 version. He was very patient answering my questions and took down all of our information so that when he had a new model on the lot, we could come by and take a look at it. Over the two month time frame we had initially come by, Kevin was great about keeping us in the loop with the new inventory available. We stopped by to see the new model, he answered more questions for us, and really helped us with our process. Finally a week before Christmas we had decided we were ready to make the leap and get into the new car. Kevin and the entire staff at Gateway went above and beyond to help us make our choice, get the paperwork started and find the car I had been dreaming of. They all worked diligently to find my very particular "wants" in my new Crosstrek and we got to bring it home yesterday!! I can't recommend the Gateway Subaru staff enough. Everything from start to finish was amazing. I'm a very happy member of the Subaru family. More