Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,674 Reviews
Call Service Center (352) 224-3400

2,674 Reviews of Gatorland Toyota - Service Center

Sort by
April 23, 2024

The appointment was good. The worker explained all well. The car was washed..I was pleased with all that was done..restroom were clean.. coffee was terrible . More

by moongloo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Gatorland Toyota responded

Thank you for your review! We're delighted your appointment went well and that you were pleased with our service. We're glad that our advisor explained everything clearly. We are happy you found the car wash and restrooms clean. However, we're sorry you didn't enjoy the coffee. We'll consider this feedback to improve our offerings. We look forward to serving you again in the future!

Helpful
April 22, 2024

I always love working with Shad in Service at Gatorland Toyota. He's kind, communicative and professional. More

by SCARGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you for sharing your experience with Shad in our Service department! We're delighted to hear that he provided you with such excellent care. We'll make sure to pass along your kind words to him. We appreciate your continued support and look forward to serving you again at Gatorland Toyota!

Helpful
April 21, 2024

Told that our battery needed to be replaced but no one looked at service record to see battery was recently replaced and still under warranty. We had to bring this up ourselves after we left Toyota and it More

by DEGROFFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ainsworth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Mella
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
April 21, 2024

Great customer service from the service personel, timely service and very acommodating transportation to and from chosen location. More

by leroywhilby74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you for your fantastic review! We're happy you had a great experience with our service personnel. Providing timely and accommodating service is always our goal, and we're glad we could make your visit convenient. We look forward to serving you again!

Helpful
April 20, 2024

Ariana Jordan does an outstanding job--friendly & approachable, professional, knowledgeable, good commuicator, & has a "Can do" attitude. Everyone should follow her lead. More

by WHATSUPDOC39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words about Ariana! We are thrilled she provided you with outstanding service and are lucky to have her on our team. We appreciate your recommendation and look forward to serving you again!

Helpful
April 20, 2024

Even though I have a Hyundai, I go to the Toyota for service. I’ve received excellent service for many, many years on my Toyato and Hyndai. More

by ACD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you so much for your loyalty and for choosing Gatorland Toyota for your service needs, even with a Hyundai! We're thrilled to hear about your positive experiences over the years. Our team is committed to providing excellent service, and we look forward to continuing to meet your automotive needs in the future.

Helpful
April 20, 2024

He did a good job Listens to customers and addresses issues makes a lot of difference Thank you More

by nadir352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad you had a great experience with us. We look forward to serving you again!

Helpful
April 19, 2024

All the people that worked there were great. The place was very clean, and the coffee great. More

by sandykallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ainsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Mella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariana Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Valentine
Report | Print
Apr 19, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're thrilled you had a great experience with our team and enjoyed our clean facility. We take pride in providing a welcoming environment for our customers. We look forward to serving you again soon!

Helpful
April 19, 2024

What a great dealership. Brett is unique in service writers as he is so xxxx honest and tries to save the customer money. I wanted to have the oil changed at 5000 but Brett c More

by tgreenw900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Chernitsyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Valentine
Report | Print
Apr 19, 2024 -

Gatorland Toyota responded

Thank you for sharing your experience with us! We're thrilled Brett provided exceptional service and saved you money by recommending the appropriate oil change interval. Our service team takes pride in their work and strives to provide efficient and competent service. We appreciate your feedback and look forward to serving you again!

Helpful
April 18, 2024

Excellent service, thanks! Service was done in less than an hour as promised. Everything was as promised. More

by CHARRISMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Apr 18, 2024 -

Gatorland Toyota responded

Thank you for your kind words! We're delighted you had an excellent service experience with us and that everything was completed as promised. Our team strives to provide efficient and reliable service, and we're thrilled to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

Helpful
1
2
3
...
268