Genesis of Charlotte

If I was basing my review on sales it would be a 5. However within the first 30 miles my car has developed 2 defects. I went a whole day so far and no follow up to my complaint. Communication is key. T However within the first 30 miles my car has developed 2 defects. I went a whole day so far and no follow up to my complaint. Communication is key. They are now working on it. My salesperson Brandon got involved, I highly recommend him. More

George was very knowledgeable about the EV I was test driving. Great experience. Better than experience at other brands driving. Great experience. Better than experience at other brands More

Great process in buying car from them. They made everything so easy. 100% recommend them. They made everything so easy. 100% recommend them. More

Our representative was very helpful in discussing the issues. We are satisfied with the outcome. issues. We are satisfied with the outcome. More

Service took good care of my needs in a professional and timely manner. Orlando was great to work with. timely manner. Orlando was great to work with. More

Floyd Davis made my car buying experience a joy. Any question I had, he addressed making me feel great about buying my dream car. I highly recommend this place. Any question I had, he addressed making me feel great about buying my dream car. I highly recommend this place. More

Had a good experience, overall, with the sales folks here. Timely response and follow ups answering all questions here. Timely response and follow ups answering all questions More

From valet pickup to service completion was flawless. . Staff was completely transparent and professional throughout the entire process! . Staff was completely transparent and professional throughout the entire process! More

Friendly staff and inviting atmosphere . Made my wait more pleasant.Thank you for your hospitality. Made my wait more pleasant.Thank you for your hospitality. More

Amazing experience, yet again. Second vehicle since 2021. The building is beautiful, the staff are great. George and Ace will work with you. Chad is the greatest and special shouto Second vehicle since 2021. The building is beautiful, the staff are great. George and Ace will work with you. Chad is the greatest and special shoutout to Gabe, who is leading the charge with Genesis of Charlotte Your team deserve the 💎💎💎 Diamond award for, Quality, service and selection. I can’t say enough. Thank you for the exceptional experience. More