Genesis of Englewood powered by Benzel-Busch
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 134 reviews
Good service, I had some trouble getting my car picked up. Overall service was a quick turn around up. Overall service was a quick turn around More
I initially set out to car shop and find the vehicle I wanted, regardless of where it was from. However after speaking with Steven at Genesis Englewood it became clear that there was going to be a much d wanted, regardless of where it was from. However after speaking with Steven at Genesis Englewood it became clear that there was going to be a much different experience in purchasing a vehicle like this from an authorized Genesis dealership versus another car dealer. The whole process felt straightforward and honest, which aren't always the ways a car dealer will leave you feeling. In the end, I assigned a value to this and opted not to shop around many different cars at different dealers and purchased my car here. From this point, I moved forward in the transaction with Jeff who was helpful and thorough in our communications and ensured that everything that needed to get done was done so that we could finalize the purchase on the day we planned. I've now had my new car for several days and am beyond pleased with having chosen to buy from here. I would highly recommend anyone looking to purchase a Genesis consider purchasing from this dealership. You will get the high-end experience that one would expect from a high-end product like Genesis. More
The dealership and all of its employees were professional and courteous. Took plenty of time w me and did not rush me to make a decision. Very wonderful experience and courteous. Took plenty of time w me and did not rush me to make a decision. Very wonderful experience More
great service, good communication. they send you video, text message and also follow up with phone calls. overall excellent service from my end and experience with them. they send you video, text message and also follow up with phone calls. overall excellent service from my end and experience with them. More
It was great service and great people. Having loaner car was so convenient and service got done perfect. Having loaner car was so convenient and service got done perfect. More
Knowledgeable, cordial and professional. An awesome service experience delivered by an extraordinary team. There was nothing more I could have asked for. An awesome service experience delivered by an extraordinary team. There was nothing more I could have asked for. More
Professional and caring service highly recommend looking forward to a great relationship with the dealership forward to a great relationship with the dealership More
First & foremost, I have been an Audi driver for the past 9 years & to be honest, I did not feel that a Genesis would ever be on my short list of vehicles. Notwithstanding, here I am leaving a review. I've d 9 years & to be honest, I did not feel that a Genesis would ever be on my short list of vehicles. Notwithstanding, here I am leaving a review. I've driven Benz, BMW Lexus etc., & although I love my Audi, something finally pushed me to test drive a GV80 Prestige (Perhaps its due to all of the head turning I have done when I come across one of these beauty's on the road) Bottom line, I'm in love The car is not only gorgeous, but also drives incredibly smooth- not to mention the loads of safety options & technology. Genesis definitely went all out on this one, & I am the proud beneficiary of that creation. Now, don't get me wrong, I was mostly sold on everything I have mentioned here so far, but I was a bit reluctant on pulling the trigger as my research showed concerns with owners having their vehicles serviced at a Hyundai facility. Not saying that should be a bad thing, but IMO, a luxury vehicle of this magnitude should be serviced but techs that know this vehicle inside & out & the ambiance should speak to you as well - ergo, Genesis of Englewood & Jeff... From the moment I walked into the showroom up to meeting Jeff after our brief phone call - I was totally impressed. What a beautiful location & par for the course with this car. Jeff was very professional & did not beat around the bush about anything-His no nonsense full disclosure approach made me an immediate customer- he was wonderful, but the car did add leverage as well lol. What I truly appreciated was that he clarified before having me drive an hour to their location that there were no hidden fees - I truly appreciated that truth as a refreshing start to a straightforward discussion. Truth be told, a previous deal that I was entertaining on the same vehicle with another dealer started off that way until the paperwork came out & illustrated $5k+ in extras... No thank you. The entire team at Englewood proved that sales does have to have to be a dirty word. My compliments to Jeff, Matthew & Steve the service manager. A wonderful experience coupled with a wonderful car - can't ask for anything more. Come by Genesis of Englewood - & ask for Jeff, you will be happy you did. More
My first experience at a Genesis went smoothly. Neal took great care of me along with the whole team in Englewood. Neal was patient and extremely accomodating when I needed to change appointments. Neal took great care of me along with the whole team in Englewood. Neal was patient and extremely accomodating when I needed to change appointments. Everyone I interacted with were friendly and professional, even down to the valet. Thank you all and I am enjoying my new ride thoroughly! More
I was totally impressed. It was my first time at this dealership after two years at a different Genesis venue...the contrast was extraordinary! I felt like a VIP It was my first time at this dealership after two years at a different Genesis venue...the contrast was extraordinary! I felt like a VIP More