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Genesis of Naples

Naples, FL

Overview
Employees
Reviews
Vehicles
4.6
458 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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6780 Airport Rd N

Naples, FL

34109

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Showing 458 reviews

April 19, 2025

Took a month to get an appointment then kept my car for a month. Did not provide a courtesy car and made me pay for a rental car up front. More

by Patbunke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J.C.Davies
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April 19, 2025

The best dealership I’ve been to in a while. I recommend going there to anyone who wants a vehicle and good service More

by tonyponton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arlington Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Colgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "MJ" Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Genesis of Naples responded

Thank you for the glowing recommendation! We're delighted to hear that your experience at Genesis of Naples was top-notch. We look forward to welcoming more customers like you in the future!

April 19, 2025

Nice treatment as long as you are customer. But ignoring as soon as you leave with the car. Was promised they would take care for car registration but they did not. More

by jejhaj
Recommend Dealer
No
Employees Worked With
N/a
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Apr 21, 2025 -

Genesis of Naples responded

I'm sorry to hear about your experience with the car registration process. We strive for consistent support even after a purchase, and it's disappointing to learn we fell short here. Without your full name, we cannot locate your contact in our system, but please reach out so we can address this issue promptly and ensure everything is taken care of as promised. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 325-1999 ext. 3231 - genesismanager@gotamiami.com

April 19, 2025

Naples of Genesis combines excellent service with prompt and courteous attention to their customer’s needs. More

by Avrum Goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel
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Apr 21, 2025 -

Genesis of Naples responded

Avrum, we're delighted to hear that you had such a positive experience with the team at Genesis of Naples. Thank you for your kind words!

April 19, 2025

JC in Genesis service was excellent. Friendly, professional and went out of his way to be helpful. Well done!!! More

by kmprimeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Apr 21, 2025 -

Genesis of Naples responded

We're delighted to hear that JC provided excellent service at Genesis of Naples! Thank you for sharing your experience, and we'll be sure to pass along the kudos.

April 19, 2025

No loaner but the Uber you got me and my car brought to me at work was great. More

by Rputzulosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Genesis of Naples responded

We appreciate your review! We do have courtesy cars, but they are not guaranteed - they are based on the type of service and availability. It's great to hear that we could provide an Uber and bring your vehicle to you at work. Thank you for choosing Genesis of Naples and we hope to see you again down the road!

April 18, 2025

Label did a great job, not only in getting my car serviced but also showing where to get coffee, the rest rooms, etc. With the renovation going on and trailers everywhere I would have been lost in no More

by richlee950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pavel, service advisor
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Apr 18, 2025 -

Genesis of Naples responded

We're delighted to hear that Label made your visit smooth and enjoyable despite the renovations at Genesis of Naples. Thank you for sharing your experience, and we're here if you need anything else!

April 18, 2025

Excellent experience from start to finish. Vinnie Knows the meaning of providing an ethical deal. Already looking to buy a second car from them. They located and found the exact car. My daugh More

by TRM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie Incorvaia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Miron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Genesis of Naples responded

Thank you for sharing your wonderful experience with us at Genesis of Naples! We're delighted to hear that Vinnie provided such excellent service and helped find the perfect car so quickly. We look forward to assisting you again in the future!

April 17, 2025

Very pleased with the service Genesis of Naples. The service was actually performed faster than expected and Genesis reimbursement was provided in days. The service team is always very professiona More

by RJR.1XX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Genesis of Naples responded

Thank you for sharing your positive experience with Genesis of Naples! We're delighted to hear that our service team, especially CJ, exceeded your expectations in both speed and professionalism. We appreciate your support and look forward to serving you again in the future!

April 17, 2025

Service was completed in a timely manner and I was impressed with the staff efficiency of getting our car ready for our return trip. Well done, especially with all the remodeling being done. More

by PAT_CRIMMINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Davies
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Apr 17, 2025 -

Genesis of Naples responded

Pat, we're delighted to hear that our team at Genesis of Naples provided efficient service during your visit. Thank you for the kind words and patience amidst our remodeling efforts!

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