Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain BMW of Naples
Naples, FL
2,657 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,657 reviews
August 01, 2025
Tona Zarrelli has been my service coordinator since I moved to the area. She is thorough and accommodating. She helps ensure the service experience is seamless moved to the area. She is thorough and accommodating. She helps ensure the service experience is seamless More
by stephen.harkins59
Employees Worked With
July 31, 2025
Chuck is our service agent. He is honest and very helpful in handling our issues. He is our go to agent He is honest and very helpful in handling our issues. He is our go to agent More
by Mgburanosky
Employees Worked With
July 29, 2025
BMW in North Naples never lets me down. In addition Sebastian Murzanski continues to be the best service Advisor I have ever had. He is professional yet makes my decisions regarding my car In addition Sebastian Murzanski continues to be the best service Advisor I have ever had. He is professional yet makes my decisions regarding my car seamless. His follow through is exceptional. More
by asdesign418
July 25, 2025
Exceptional service, outstanding support, and meticulous attention to detail—truly a flawless and professional experience. attention to detail—truly a flawless and professional experience. More
by Noel O’Leary
July 21, 2025
Jeremy Bongle was professional and courteous, he explained the process of handling my issue & went above and beyond to deliver an A+ experience! explained the process of handling my issue & went above and beyond to deliver an A+ experience! More
by molly1973
Employees Worked With
July 17, 2025
Complete satisfaction aren’t even enough to describe how I feel leaving Germain BMW in North Naples. Christine Barta is my new service adviser and not only does she greet you with a smile every time I see h I feel leaving Germain BMW in North Naples. Christine Barta is my new service adviser and not only does she greet you with a smile every time I see her, she was respectable and honest every time I spoke with her. We all know the stereotype of car dealerships but she broke that instantly when discussing my car and the fixes it needed. I appreciate her thoroughness in making sure my car was complete and ready for pickup. I would highly recommend her to anyone needing care for their BMW. She is the ultimate dealer advisor for my ultimate driving machine. Thank you!! More
by stephanie.sylvain03
Employees Worked With
July 15, 2025
Rhoel Gray, my representative, was very helpful and responsive. I would be very happy to work with him again. Dealership was under construction, so not the normal situation, but otherwise all good. responsive. I would be very happy to work with him again. Dealership was under construction, so not the normal situation, but otherwise all good. More
by dhkelly
Employees Worked With
July 04, 2025
Dealership was clean and everyone was nice especially my service advisor Christine barta. Vehicle was taken on time and washed afterwards service advisor Christine barta. Vehicle was taken on time and washed afterwards More
by aarondenkerlaw
Employees Worked With
July 03, 2025
Cory Hespeler assisted me with an urgent need and I was able to take my X5 in immediately. I know I can always count on Cory. able to take my X5 in immediately. I know I can always count on Cory. More
by Linda
Employees Worked With
