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Germain BMW of Naples
Naples, FL
2,762 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,762 reviews
March 16, 2026
Excellent service and professionalism with every visit. Very accurate completion times and the best service adviser Chuck Griffith. Very accurate completion times and the best service adviser Chuck Griffith. More
by pndikan
Employees Worked With
March 15, 2026
Tona Zarrelli has been my service advisor through my last three BMWs. She is always professional and thorough. A pleasure to work with her. three BMWs. She is always professional and thorough. A pleasure to work with her. More
by Gormo21
March 14, 2026
Tona Zarrelli was wonderful about getting my service done in a professional and timely manner! Great experience. in a professional and timely manner! Great experience. More
by Lisa
Employees Worked With
March 13, 2026
The service is outstanding! Chuck Griffin is the best service manager I have ever worked with! Chuck Griffin is the best service manager I have ever worked with! More
by Bob
Employees Worked With
March 13, 2026
Friendly, honest and efficient. Very knowledgeable of the product and responsive to our questions and concerns. Very knowledgeable of the product and responsive to our questions and concerns. More
by jhardy8255
Employees Worked With
March 12, 2026
Chuck Griffith is an excellent service advisor he is always thorough and very attentive to our needs!! We have worked with him for many many years and have been very happy with his service over the ye always thorough and very attentive to our needs!! We have worked with him for many many years and have been very happy with his service over the years!! More
by Joetta.warren0563
Employees Worked With
March 09, 2026
Andy Naum was my sales person. He was so helpful in every aspect of the sales experience. I went from a Sedan to an SUV and could not be happier. He explained all the difference He was so helpful in every aspect of the sales experience. I went from a Sedan to an SUV and could not be happier. He explained all the differences in the Vehicles. You have a great employee there for sure! The Dealership goes out of its way to help you. Again could not be happier!Q More
by Shearns1
March 09, 2026
Our service advisor, Rhoel Gray was very helpful and efficient getting my recall service taken care of! efficient getting my recall service taken care of! More
by Shirl
Employees Worked With
March 07, 2026
Oscar Matamoros was absolutely excellent! ! He was very caring and understanding. He was thorough and gracious to my husband and I. We really appreciate it doing business with him. He is an ex ! He was very caring and understanding. He was thorough and gracious to my husband and I. We really appreciate it doing business with him. He is an excellent salesman besides being a wonderful person. More
by Joannegd2000
Employees Worked With
March 06, 2026
The service department is excellent, and we appreciate the efforts from Chuck Griffith. His communication skills have made it easy to get through the switch board. the efforts from Chuck Griffith. His communication skills have made it easy to get through the switch board. More
by jwagner140
Employees Worked With
