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Germain BMW of Naples

Naples, FL

4.9
2,653 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,653 reviews

October 20, 2021

Needed a complete replacement of sunroof for an X5. Tona Zarelli did a great job taking care of the repair for me. I was out of town and she kept me informed of the progress from start to finish. Very respo More

by rjbrun328
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tona Zarelli, Cory Hespeler
Oct 21, 2021 -

Germain BMW of Naples responded

Thank you. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Tona and Cory took great care of you. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

October 20, 2021

Patrick Dodard was very thorough in guiding me through the the sales process from handling all my questions to keeping me informed of my new vehicle status during the trying supply chain limitations. More

by sal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
Oct 21, 2021 -

Germain BMW of Naples responded

Sal, We couldn’t be happier that Patrick provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Germain BMW team. Thank you for leaving him this kind review and for your patience and understanding while we navigate through these unprecedented times. Best Regards, Flavio Galasso General Manager

October 17, 2021

Thanks to Rhoel Gray's obvious attention and care, I left BMW totally reassured and satisfied. More

by gbf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Germain BMW of Naples responded

Thank you for sharing your overall satisfaction with Rhoel and our team. Best Regards, Flavio Galasso General Manager

October 15, 2021

I recently purchased a X3 BMW from Germain BMW. My sales person Syed Mohiuddin did a outstanding job helping identify the right BMW that fit my goals. More

by dennismax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Mohiuddin,Devin Riley
Oct 18, 2021 -

Germain BMW of Naples responded

Thank you, Dennis. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Syed took great care of you. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

October 14, 2021

I couldn’t be more thankful for George Donovan‘s help !! Always fixing my car problems in time and making my life easier! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Donovan
Oct 14, 2021 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

October 14, 2021

Chuck Griffith was very helpful arranging for a loaner car and staying in contact while my repairs were done. Chuck was very professional and a pleasure to do business with. More

by Don
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

October 12, 2021

My service rep Chuck Griffith took excellent care with my problem. Prompt, courteous, and customer-oriented. More

by NaplesBMWuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Chuck and our Service Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business, and the positive feedback. All the best! Regards, Flavio Galasso General Manager

October 11, 2021

Appreciated Tona Zarrelli’s help and her answering all my questions, she was very helpful. More

by Lindanewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
Oct 12, 2021 -

Germain BMW of Naples responded

Thank you for sharing your positive experience with Tona. We are pleased to know she was very helpful during your visit. If you need anything further please let us know. Best Regards, Flavio Galasso General Manager

October 11, 2021

Jeremy Bongel (in Service) new exactly what was wrong with my SUV. THANK YOU JEREMY More

by Jimmie5567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW for your automotive service needs. Your complete satisfaction is our ultimate goal. Best Regards, Flavio Galasso General Manager

October 08, 2021

Where to begin! I couldn’t be more thankful for Devin Riley. He was so great to work with and very helpful! He made it simple and easy to work with. Couldn’t more grateful! Thank you Devin! More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Riley
Oct 12, 2021 -

Germain BMW of Naples responded

Congratulations on your new BMW. We are pleased to know that Devin provided you with the quality car buying experience you deserve as a valued Germain customer. Best Regards, Flavio Galasso General Manager

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