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Germain BMW of Naples
Naples, FL
2,647 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,647 reviews
October 12, 2021
My service rep Chuck Griffith took excellent care with my problem. Prompt, courteous, and customer-oriented. my problem. Prompt, courteous, and customer-oriented. More
by NaplesBMWuser
Employees Worked With
October 11, 2021
Jeremy Bongel (in Service) new exactly what was wrong with my SUV. THANK YOU JEREMY with my SUV. THANK YOU JEREMY More
by Jimmie5567
Employees Worked With
October 08, 2021
Excellent customer service!! Chuck Griffith, excellent, professional, competent , superb . He takes care of everything , thanks professional, competent , superb . He takes care of everything , thanks More
by rmartinocana
Employees Worked With
October 08, 2021
Where to begin! I couldn’t be more thankful for Devin Riley. He was so great to work with and very helpful! He made it simple and easy to work with. Couldn’t more grateful! Thank you Devin! Riley. He was so great to work with and very helpful! He made it simple and easy to work with. Couldn’t more grateful! Thank you Devin! More
by Ashley
Employees Worked With
Devin Riley
October 07, 2021
Jeremy Bongle, service advisor and Jeff Woody, sales were both excellent in handling my purchase of 2022 750iX and 8 series Grand Coupe. They both made the experience stress free. both excellent in handling my purchase of 2022 750iX and 8 series Grand Coupe. They both made the experience stress free. More
by HPeters423
Employees Worked With
October 05, 2021
Alex Pope did a great job of explaining new car alternates and speccing out a new M40. When the car was ready for delivery, he had all of the necessary paperwork ready and helped me get proper ins alternates and speccing out a new M40. When the car was ready for delivery, he had all of the necessary paperwork ready and helped me get proper insurance coverage while I was at the Dealership More
by fweinberg
Employees Worked With
George Donavan
October 05, 2021
Everyone involved in my service scheduling and visit were polite, friendly and helpful. Jeremy Bongle explained work performed in detail and apologized for any delay while helping a customer already ahead o polite, friendly and helpful. Jeremy Bongle explained work performed in detail and apologized for any delay while helping a customer already ahead of me. More
by scomax
Employees Worked With
Other Employees :
both receptionists in service were helpful and friendly
