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Germain BMW of Naples

Naples, FL

4.9
2,653 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,653 reviews

September 12, 2021

I just purchased a new vehicle and Patrick Doddard made the transaction easy and quick. He was helpful and showed me everything I needed to know about my BMW. More

by karen m
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
Sep 13, 2021 -

Germain BMW of Naples responded

Thank you, Karen. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Patrick took great care of you. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

September 09, 2021

Es la mejor opción de la florida, atencion post venta también al mismo nivel, presentación de los vehículos óptimos. Siempre atentos More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flavio Galasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Germain BMW of Naples responded

Gracias por tomarse el tiempo para compartir su experiencia positiva. Por favor, háganos saber si necesita algo más. Saludos, Flavio Galasso Gerente General

September 09, 2021

Germain BMW Naples provides excellent customer service. Making my appointment for service was done through texting my salesman. He connected me to the service department, who were super flexible. They sche More

by kimviner925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Higgins
Sep 10, 2021 -

Germain BMW of Naples responded

Thank you! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

September 02, 2021

Dropped my vehicle off and met with my service advisor Cory Haslanger. Cory explained everything in detail and kept in touch we me throughout the day. Thanks Cory! More

by mmahoney0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Haslanger
Sep 03, 2021 -

Germain BMW of Naples responded

We appreciate you leaving this positive feedback and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

August 31, 2021

My service advisor was Tona Zarrelli. She was courteous and took my vehicle in and processed for the services. I wish she had explained more clearly what the "vehicle check with scan" meant, how much it wo More

by nazbhimji
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
tona zarrelli
Sep 01, 2021 -

Germain BMW of Naples responded

We do not take lightly that you chose Germain BMW for your service needs and thank you for the feedback regarding service communication/cost. A service manager will reach out to you to discuss your concerns further. Best Regards, Flavio Galasso General Manager

Sep 01, 2021 -

nazbhimji responded

Thank you. Look forward to it. NAZ BHIMJI

August 31, 2021

I have worked with George for over 5 years now. He is always keeping me up to date on the progress of any service performed. He is prompt when the car is complete and reviews all the work that was compl More

by DT M3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Donovan
Sep 01, 2021 -

Germain BMW of Naples responded

Your continued business and positive feedback are greatly appreciated. Thank you for sharing George's dedication to customer satisfaction. Best Regards, Flavio Galasso General Manager

August 27, 2021

excellent service. quick and on time, pleasant encounter. will highly recommend More

by manasi53
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Germain BMW of Naples responded

Your business and kind recommendation are greatly appreciated. Best Regards, Flavio Galasso General Manager

August 24, 2021

Rhoel Gray was excellent as usual. The service at Germain BMW is top notch and I’ll never go anywhere else. I’ve been coming here for years and it is still great. Which I believe says a lot. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Germain BMW of Naples responded

Thanks, Denise! We're happy to hear that you had another great experience with Rhoel and that he makes sure your car is well taken care of. We appreciate your business and look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

August 24, 2021

Purchased a used car that was listed on Autotrader from out of state so we had to work out titling the car in Ohio and that worked out without reasonably well. More

by Spaceman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Davidson
Aug 25, 2021 -

Germain BMW of Naples responded

Thank you for choosing to work with us here at Germain BMW of Naples. Your business and kind words mean so much to us all. We know you will enjoy the ownership of your new ride. Best Regards, Flavio Galasso General Manager

August 20, 2021

Excellent service, friendly, and efficient i. Maki g the appointment, attentiveness and explanation of service completed More

by Nscurrie08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Marante
Aug 20, 2021 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW for your automotive service needs. We all look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

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