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Germain BMW of Naples
Naples, FL
2,654 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,654 reviews
September 15, 2021
Excellent service, as always for the past several years, by my service advisor Rhoel Gray. by my service advisor Rhoel Gray. More
by arnekp
Employees Worked With
September 12, 2021
I just purchased a new vehicle and Patrick Doddard made the transaction easy and quick. He was helpful and showed me everything I needed to know about my BMW. the transaction easy and quick. He was helpful and showed me everything I needed to know about my BMW. More
by karen m
Employees Worked With
Patrick Dodard
September 09, 2021
Es la mejor opción de la florida, atencion post venta también al mismo nivel, presentación de los vehículos óptimos. Siempre atentos también al mismo nivel, presentación de los vehículos óptimos. Siempre atentos More
by Christian
Employees Worked With
September 09, 2021
Germain BMW Naples provides excellent customer service. Making my appointment for service was done through texting my salesman. He connected me to the service department, who were super flexible. They sche Making my appointment for service was done through texting my salesman. He connected me to the service department, who were super flexible. They scheduled, picked up my vehicle from my work place, serviced the car, valeted it, and returned back to my work place all shiny and new. Couldn’t ask for better! More
by kimviner925
September 02, 2021
Dropped my vehicle off and met with my service advisor Cory Haslanger. Cory explained everything in detail and kept in touch we me throughout the day. Thanks Cory! Cory Haslanger. Cory explained everything in detail and kept in touch we me throughout the day. Thanks Cory! More
by mmahoney0112
Employees Worked With
Cory Haslanger
August 31, 2021
I have worked with George for over 5 years now. He is always keeping me up to date on the progress of any service performed. He is prompt when the car is complete and reviews all the work that was compl always keeping me up to date on the progress of any service performed. He is prompt when the car is complete and reviews all the work that was completed and any other work that will need to be completed in the future. More
by DT M3
Employees Worked With
George Donovan
August 31, 2021
My service advisor was Tona Zarrelli. She was courteous and took my vehicle in and processed for the services. I wish she had explained more clearly what the "vehicle check with scan" meant, how much it wo and took my vehicle in and processed for the services. I wish she had explained more clearly what the "vehicle check with scan" meant, how much it would cost ($179.95!) and whether that was a manufacturer-recommended service item. To come in for an oil change and check-up and leave with a bill for $536.89 seemed a bit much. Other than that, I am happy with my BMW and totally satisfied with quality and performance. More
by nazbhimji
Employees Worked With
tona zarrelli
August 27, 2021
excellent service. quick and on time, pleasant encounter. will highly recommend will highly recommend More
by manasi53
Employees Worked With
August 24, 2021
Purchased a used car that was listed on Autotrader from out of state so we had to work out titling the car in Ohio and that worked out without reasonably well. out of state so we had to work out titling the car in Ohio and that worked out without reasonably well. More
by Spaceman
Employees Worked With
Robert Davidson
August 24, 2021
Rhoel Gray was excellent as usual. The service at Germain BMW is top notch and I’ll never go anywhere else. I’ve been coming here for years and it is still great. Which I believe says a lot. BMW is top notch and I’ll never go anywhere else. I’ve been coming here for years and it is still great. Which I believe says a lot. More
by Denise
Employees Worked With
