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Germain BMW of Naples
Naples, FL
2,648 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,648 reviews
December 14, 2020
Rhoel Gray was my advisor. He was kind and professional. The service took the amount of time I was told. Everything went well. The waiting room was very nice. The service took the amount of time I was told. Everything went well. The waiting room was very nice. More
by Pilbolt
Employees Worked With
December 12, 2020
Service is excellent. From the receptionist to the service advisor. Rhoel Gray has been looking after my bimmer for a few years now. Always providing objective recommendations. This has build trust. service advisor. Rhoel Gray has been looking after my bimmer for a few years now. Always providing objective recommendations. This has build trust. Something that everybody values. More
by BMWfan
Employees Worked With
December 11, 2020
I AM A VERY SATISFIED CUSTOMER HAVING PURCHASED MULTIPLE CERTIFIED USED BMW'S AND ALL SERVICE REQUIREMENTS. KNOWING BILL EMERSON SINCE THE DAYS ON DAVIS BLV'D. CERTIFIED USED BMW'S AND ALL SERVICE REQUIREMENTS. KNOWING BILL EMERSON SINCE THE DAYS ON DAVIS BLV'D. More
by miltonmharshman
December 03, 2020
As always Germain was a pleasure to deal with. Our recently purchased used vehicle from outside the dealership had a bad lighting control module and they treated us as if we had purchased a brand new recently purchased used vehicle from outside the dealership had a bad lighting control module and they treated us as if we had purchased a brand new vehicle with them. Great customer service from start to finish. More
by Bocachairs
December 03, 2020
Our sales person, Kevin Higgins, was so professional and responsive. A total enjoyable experience. We can’t say enough about him. Thank you so much! responsive. A total enjoyable experience. We can’t say enough about him. Thank you so much! More
by CB
Employees Worked With
Kevin Higgins
November 26, 2020
Recently had a great experience having my car serviced at Germain BMW. Charles Griffith is very attentive and took care of everything very quickly. highly recommend! Germain BMW. Charles Griffith is very attentive and took care of everything very quickly. highly recommend! More
by mhcatlady
Employees Worked With
November 22, 2020
Great experience at Germaine BMWCory Hespeler was my Great experience at Germaine BMW Cory Hespeler was my Service Advisor and was excellent! Great work, pleasant,friendly place No painful waiting Hi Great experience at Germaine BMW Cory Hespeler was my Service Advisor and was excellent! Great work, pleasant,friendly place No painful waiting Highly recommend this dealership More
by Brad
Employees Worked With
Cory Hespeler
November 19, 2020
I must say that Rhoel Grey continues to be the best service rep one could ask for. Especially with my latest breakdown. I was stranded by the roadside for the second time in less than a year, towed service rep one could ask for. Especially with my latest breakdown. I was stranded by the roadside for the second time in less than a year, towed in each time. Rhoel was on the case and got my 530i fixed and back on the road. I know he's busy but he got me in! That said, I'm starting to be concerned with the long term quality of this Germain product. I've only been stuck on the road once before and that was with a Chevy Vega so it was that long ago. Now in less than a year, I've been stuck twice. Well, things do happen and perhaps it's just my turn. Regardless. Rhoel Grey and the service staff are the team you want when things go south. Just dang excellent. More
by airportbum
Employees Worked With
November 14, 2020
Rhoel Gray was my Service Advisor for my 2019 BMWX3. I had several questions regarding my service and and a particular function of the car. He explained everything thoroughly and answered all of my questi had several questions regarding my service and and a particular function of the car. He explained everything thoroughly and answered all of my questions. He was very courteous. When my car was completed he called and explained all of my service requests in great detail after they were completed. He provided excellent customer service. service was provided in a safe and timely manner. More
by MJ
Employees Worked With
November 11, 2020
A Painless, kind and Courteous experience as always. Jeremy our service advisor was great once again. Germain BMW has always been great as far as pricing goes. Hundreds below east coast or big city d Jeremy our service advisor was great once again. Germain BMW has always been great as far as pricing goes. Hundreds below east coast or big city dealerships! More
by Bocachairs
