Germain BMW of Naples

With the pandemic going on While the Pandemic was in full strength the people at Germain BMW were there to help me. George Donovan personally came out to review the work with me While the Pandemic was in full strength the people at Germain BMW were there to help me. George Donovan personally came out to review the work with me...with a smile and some kind words. More

Everything was easy! Great experience. JJ was great and communicated during the process really well. We were in and out in no time! I would recommend again communicated during the process really well. We were in and out in no time! I would recommend again More

Adrian does a great job! I have a 2014 435 convertible with less than 19,000 miles. Any time I have an issue or need routine service I call Adrian Pena and that's all it takes I have a 2014 435 convertible with less than 19,000 miles. Any time I have an issue or need routine service I call Adrian Pena and that's all it takes! He always does a remarkable job for me and if I could get him to move to Ohio, I'd hire him! Thanks Adrian!! More

My family has had BMW vehicles for the past 14 years. The dealership, service and experience are second to none. When it’s comes to service Rhoel Gray is a super star... always going above and beyond to ensu dealership, service and experience are second to none. When it’s comes to service Rhoel Gray is a super star... always going above and beyond to ensure our service is exemplary . No other service department compares ! More

Another great service experience at Germain BMW thanks to our advisor Rhoel Gray. Rhoel always goes out of his way to make sure we are taken care of and his professionalism and product knowledge is commendab our advisor Rhoel Gray. Rhoel always goes out of his way to make sure we are taken care of and his professionalism and product knowledge is commendable. More

They exceeded out expectations for an organized transaction JJ went out of his way to help us return a rental car and expedite the business part of the transaction. We were traveling in from Boca Grande, and J JJ went out of his way to help us return a rental car and expedite the business part of the transaction. We were traveling in from Boca Grande, and JJ helped keep everything on task so that we could spend the minimum amount of time in the dealership. Covid 19 concerns. More

Excellent service by friendly, knowledgeable professionals I have been a customer of Germain BMW for a lot of years. The consistent high quality of of their service and repair give me confidence taking my car I have been a customer of Germain BMW for a lot of years. The consistent high quality of of their service and repair give me confidence taking my car there.This excellent service is provided in a pleasant environment by friendly, helpful people. I'm fortunate that Moises Marante is my Service Adviser. He is helpful and polite, but most important, Moises understands the BMW vehicles and how to repair them. More

Car buying made easy!!!! I recently leased a 440i convertible from Alexandru Soare. It was the easiest transaction I have ever had. He was pleasant, polite and quick with qu I recently leased a 440i convertible from Alexandru Soare. It was the easiest transaction I have ever had. He was pleasant, polite and quick with quotes, replies, questions, etc .I bought this beautiful car on a Thursday and it was delivered to my home on Saturday. Talk about uncomplicated and fast, can't beat that!! Thanks Alex. More

Satisfied Buyer Peter Martin was most helpful in the purchase of my certified preowned 330i by giving me regular updates regarding price changes. He also sent the p Peter Martin was most helpful in the purchase of my certified preowned 330i by giving me regular updates regarding price changes. He also sent the paper work over to me so my time spent at the dealership when I came in to pick the car up was kept to a minimum. More

New vehicle purchase I recently bought a 2020 X3 BMW from Germain BMW. My salesperson Max Zuercher was absolutely fabulous. He was very warm and friendly and was not a hig I recently bought a 2020 X3 BMW from Germain BMW. My salesperson Max Zuercher was absolutely fabulous. He was very warm and friendly and was not a high pressure sales person, as he has been in two previous transactions with me in 2006 (530i BMW) and 2017 (X3 BMW). He was very knowledgeable about the vehicle I was interested in buying and worked to get me the best deal. I had an excellent experience and I would highly recommend this dealership, and Max as a salesperson !! More