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Germain BMW of Naples

Naples, FL

4.9
2,640 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,640 reviews

July 05, 2023

Chuck Griffith in the service was excellent the work was completed on time as promised. More

by dgavelek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Germain BMW of Naples responded

We’re so happy you enjoyed a convenient service visit with Chuck. We hope to do the same at your next appointment. Thank you for choosing Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

July 03, 2023

Just purchased a 2024 431 Convertible. . AC not working,,,, cant get an appointment till Aug 8, Will not look at the car on a Saturday because not enough people working.. Ridiculous.. sho More

by policerm284
Service Price Transparency
Recommend Dealer
No
Employees Worked With
service rep
Jul 10, 2023 -

Germain BMW of Naples responded

We are sorry to learn of your dissatisfaction with our dealership. Our service manager, Bill Emerson would be happy to speak with you regarding your concern. Bill can be reached at 239-449-5527. Best Regards, Flavio Galasso General Manager

June 30, 2023

Charles Griffith was amazing to work with, under promised and over delivered on our wait time, and kindly let us know there was Starbucks that we could walk to. This short walk and an activity made the wait More

by Marina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Germain BMW of Naples responded

Welcome to Naples, we're happy to hear that Chuck made sure you had an excellent first service experience, and that all of your needs and expectations were efficiently met. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

June 30, 2023

Great experience working with David Brown! I will comeback for another purchase. Thanks you, David! More

by adu2ro
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin
Jun 30, 2023 -

Germain BMW of Naples responded

Congratulations on your new BMW. We are happy to know that David took great care of you and that you will be back to work with David and our sales team in the future. Until next time, we wish you safe travels. Best Regards, Flavio Galasso General Manager

June 27, 2023

Chuck Griffith was extraordinarily responsive. Moreover, he under promised and Oliver delivered from a timing perspective which is greatly appreciated. More

by Dgalainena9
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Germain BMW of Naples responded

We appreciate your service business and thank you for sharing your positive experience with Chuck. Our team is pleased to know that he exceeded your expectations. Best Regards, Flavio Galasso General Manager

June 23, 2023

PROFESSIONAL STAFF ALWAYS GREETING YOU BY NAME MAKING SURE THAT YOUR APPOINTMENT IS IMPORTANT AND CORRECT More

by miltonmharshman
Recommend Dealer
Yes
Employees Worked With
Bill Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Germain BMW of Naples responded

Congratulations on your pre-owned BMW. We thank you for your continued business and for sharing your positive experience. Best Regards, Flavio Galasso General Manager

June 23, 2023

Jeremy Bongle has been my service manager for both of my bmw’s. I trust him completely.He knows my cars and I value him as my service rep. More

by Jnschaffer05
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Germain BMW of Naples responded

Thank you! We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

June 22, 2023

Jeremy Bongle at Germain BMW in Naples, FL is the best! He is always available, friendly and helpful. This is the 3rd BMW that I have purchased through Germain and the main reason for my purchase was th More

by NaplesExec
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Bongle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Germain BMW of Naples responded

We appreciate your continued business and loyalty to Germain and BMW. Please let us know if you need anything further. Jeremy and our service team are here to assist. Best Regards, Flavio Galasso General Manager

June 22, 2023

George Donovan was great to work with. The other members of the Germain team also did a great job. More

by gary
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Donovan
Jun 23, 2023 -

Germain BMW of Naples responded

Our team works hard to ensure a positive service experience for all. Thank you for sharing yours. Best Regards, Flavio Galasso General Manager

June 22, 2023

ken bednar was superb his attention to all our questions was bar none.I will recommend him to all my friends.well done KEN. this was our 2nd bmw from germain hpoefully not my last. More

by williams178
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
ken bednar
Jun 23, 2023 -

Germain BMW of Naples responded

Your continued business and kind words mean so much to us all. Thank you for taking the time to share your positive experience with Ken. Best Regards, Flavio Galasso General Manager

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