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Germain BMW of Naples

Naples, FL

4.9
2,646 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,646 reviews

May 27, 2022

Tona Zarrelli is an outstanding service advisor. She was highly professional, extremely thorough and a pleasure to work with. More

by fafigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zarrelli
May 31, 2022 -

Germain BMW of Naples responded

Thanks! We're happy to hear that you had a great service experience and that you and your vehicle were well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

May 18, 2022

Alex Pope made my buying experience wonderful. He patiently answered all of my questions and went above and beyond to smooth the way to ownership. He’s the best! More

by Marmi369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Walker-Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Germain BMW of Naples responded

The team here at Germain is thrilled to hear such positive feedback. Creating positive experiences is very important to us, and hearing about your experience really warms our hearts. The whole team wishes you well. Best Regards, Flavio Galasso General Manager

May 13, 2022

I was very satisfied with the service of my X7 by Charles Griffith. He is always very professional, competent, and customer-oriented, which is appreciated. Marv Walrath More

by mwalrath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Your trust in our team to keep you and your BMW safely on the road is greatly appreciated. Best Regards, Flavio Galasso General Manager

May 07, 2022

The Germain BMW of Naples dealership has taken care of my car needs in an exemplary way since 2010. In particular I should like to thank George Donovan in the Service Department for always being so depend More

by Stromby2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Donovan
May 09, 2022 -

Germain BMW of Naples responded

Thank you! We're happy to hear that George continues to make your service visits so excellent and that you feel confident with the service he provides. We appreciate your business and look forward to your next visit. Best Regards, Flavio Galasso General Manager

May 06, 2022

Germain BMW of Naples ruined the buying experience, by improperly processing vehicle title, then leaving it to me to remedy the situation with Florida DMV directly, at my expense and inconvenience. Paul C More

by Poozwah
Recommend Dealer
No
Employees Worked With
Paul Cullinan
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Casco
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Dodard
May 13, 2022 -

Germain BMW of Naples responded

We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Everything with the title and registration was done in a timely manner and was available in time to get your extra rebate from the BMW car club. Not only was it done in time but according to the car club site, the only necessary paperwork is your bill of sale, title or lease agreement, and odometer reading (as the vehicle has to have less than 1000k miles at the time of purchase). The title is not required, and they allow 60 days to register. Best Regards, Flavio Galasso General Manager

May 04, 2022

Roberto Lopez is the best at Germain Naples! So professional, attentive, he exceed my expectations Thank you so much! More

by Olgaema100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez
May 09, 2022 -

Germain BMW of Naples responded

We thank you for sharing your positive experience with Roberto. He truly is dedicated to customer satisfaction. Best Regards, Flavio Galasso General Manager

May 03, 2022

Ted Cole went out of his way to offer a competitive price and excellent buying experience More

by krwhite2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Cole
May 09, 2022 -

Germain BMW of Naples responded

Thank you for allowing us to assist you and for sharing such a positive experience. If there is anything else we can assist you with, please do not hesitate to let us know. Best Regards, Flavio Galasso General Manager

May 03, 2022

Chuck Griffith has been our service specialist for two of our BMW's. He is attentive to our needs and always communicates well and takes care of any issues promptly. EXCELLENT! More

by knarfmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Germain BMW of Naples responded

Thanks! We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

April 18, 2022

A company is made up of it’s people, and the folks at Germain BMW never disappoint. I had immediate service needs for two of my BMW’s. Despite the fact that service appointments were booked out, Chuck Gr More

by Jim McGinn
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Germain BMW of Naples responded

Thank you so much for sharing your experience with Germain BMW of Naples. We want every experience to be “five stars”! We appreciate you for taking the time to leave us this positive feedback! Best Regards, Flavio Galasso General Manager

April 18, 2022

Rhoel Grey was excellent. Very knowledgeable and pleasant. He is always a delight to deal with. More

by mjtimbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Germain BMW of Naples responded

We thank you for your business and kind words about your experience with Rhoel. We are thrilled to know he has taken excellent care of you. Best Regards, Flavio Galasso General Manager

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