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Germain BMW of Naples - Service Center
Naples, FL
1,066 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,066 Reviews of Germain BMW of Naples - Service Center
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March 10, 2023
Jeremy Bongle is an excellent service consultant, and it’s always a pleasure dealing with him. it’s always a pleasure dealing with him. More
by Briday2367!
Employees Worked With
February 24, 2023
We had an accident repair needed on our and Jeremy Bongle at Germain BMW was a great help and very easy to work with. at Germain BMW was a great help and very easy to work with. More
by chuckmead
Employees Worked With
February 23, 2023
My service rep. Corey Hespeler was excellent, technically asute, and patient. Also general service Mgr. Bill Emerson was excellent and listened to my X5 problems. Corey Hespeler was excellent, technically asute, and patient. Also general service Mgr. Bill Emerson was excellent and listened to my X5 problems. More
by European engineering
February 22, 2023
Very customer focused and customer service oriented. My service advisor. Rhoel Gray, is excellent. He thoroughly went over what my car needed. My service advisor. Rhoel Gray, is excellent. He thoroughly went over what my car needed. More
by lisabaldwin76
Employees Worked With
February 22, 2023
Rhoel Gray, my designated service provider, took excelent care of me and made the dealership shine a little brighter care of me and made the dealership shine a little brighter More
by mcgowan.kevin
Employees Worked With
February 22, 2023
After a very disappointing experience with this dealership last month Rhoel Gray and the dealership came up big time. They got me into the shop and had a loaner for me in 2 days instead of 2 months dealership last month Rhoel Gray and the dealership came up big time. They got me into the shop and had a loaner for me in 2 days instead of 2 months. Big improvement! I hope future dealings will be as pleasant! More
by Paul S.
Employees Worked With
February 22, 2023
George Donovan was my service rep. He did a fantastic job. He communicated with me on a regular basis on the progress of the work being done on my car. He always returned my calls/emai He did a fantastic job. He communicated with me on a regular basis on the progress of the work being done on my car. He always returned my calls/emails and was very professional in every way. When I pikced up my care he went through all the work that was completed. He is the main reason I will purchase another BMW in the future. More
by Joe B
Employees Worked With
George Donovan
February 22, 2023
Charles “Chuck”Griffith as a service advisor is the consummate professional with.a wide knowledge base in BMWs and makes every customer’s satisfaction his prime goal. I have owned 18 BMWs over the la consummate professional with.a wide knowledge base in BMWs and makes every customer’s satisfaction his prime goal. I have owned 18 BMWs over the last 45 years and have serviced them at multiple dealerships with multiple service advisors and I would rank Chuck in the very top tier of service advisors I have hah the pleasure of working with! Jay OBrien More
by jjobrien713
Employees Worked With
February 22, 2023
Charles Griffith is an excellent caring professional service advisor. He's always on top of things and accommodating. service advisor. He's always on top of things and accommodating. More
by patphilpula
Employees Worked With
February 16, 2023
VERY PLEASE WITH THE SERVICE FROM JEREMY BONGLE, HE WAS VERY PROFESSIONAL AND HANDLE THE REQUEST QUICKLY THE DEALER IS ALWAYS VERY CLEAN AND THE STAFF IS VERY FRIENDLY. VERY PROFESSIONAL AND HANDLE THE REQUEST QUICKLY THE DEALER IS ALWAYS VERY CLEAN AND THE STAFF IS VERY FRIENDLY. More
by CARIDADJUVERT
Employees Worked With
