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Germain Honda of Surprise
Surprise, AZ
1,022 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,022 reviews
August 27, 2025
A huge thank you to Marc Dettenrieder for helping me purchase my new 2026 Honda Civic! Marc was super knowledgeable and respectful of my budget which help make my purchase go smoothly! Couldn’t be happi purchase my new 2026 Honda Civic! Marc was super knowledgeable and respectful of my budget which help make my purchase go smoothly! Couldn’t be happier! More
by Destiny.espinoza1113
Employees Worked With
August 27, 2025
We were told 1,5 hours for the maintenance and it was complete within that timeline. Great Customer Service complete within that timeline. Great Customer Service More
by jamesandjoan2
Verified CustomerAugust 27, 2025
Nice experience. Thought the prices on some of the services were high so I didn’t elect to have it done there Thought the prices on some of the services were high so I didn’t elect to have it done there More
by stevescherer34
Employees Worked With
August 26, 2025
The sales and finance team worked together to make it a great experience. They had everything set up for me and I was in and out in less than 30 as I requested. Awesome job. great experience. They had everything set up for me and I was in and out in less than 30 as I requested. Awesome job. More
by Todd
August 26, 2025
The whole team was outstanding. From the first phone call, to the personalized walk-around video, to taking delivery, Germain Honda of Surprise was first class through the buying pr From the first phone call, to the personalized walk-around video, to taking delivery, Germain Honda of Surprise was first class through the buying process. More
by kevin@tricityapp.com
August 24, 2025
I had an outstanding experience at Germain Honda of Surprise! From the moment I walked in, I was greeted warmly and treated with professionalism and genuine care. The entire team went above and beyond Surprise! From the moment I walked in, I was greeted warmly and treated with professionalism and genuine care. The entire team went above and beyond to make the process smooth, stress-free, and easy. More
by calvinjpower
August 24, 2025
Made a first time buying experience as easy and understandable as possible. I could not have asked for better service from Kiara as she guided the whole process from start to finish -- effortlessly understandable as possible. I could not have asked for better service from Kiara as she guided the whole process from start to finish -- effortlessly. More
by joshuagradillas
August 24, 2025
Great experience with the dealership - minimal sales pressure and very friendly staff and Conner Brandtmsn was a pleasure to work with. pressure and very friendly staff and Conner Brandtmsn was a pleasure to work with. More
by Dg908
August 23, 2025
I had an amazing experience at Germain Honda of Surprise thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindnes thanks to Kevin and his team. After a stressful week of dealing with another shop and being without my car, Kevin stepped in with outstanding kindness, professionalism, and efficiency. He kept me updated every step of the way, quickly arranged a rental, and had my AC repaired in no time. As a military member, I truly appreciate how their excellent service allowed me to stay focused on my duties. Germain Honda of Surprise not only took great care of my car, but also of me as a customer. I highly recommend asking for Kevin if you need service—you’ll be in great hands! More
by amara
Employees Worked With
August 23, 2025
Tracy and Marc were very helpful on email and phone calls as I was doing my research. as I was doing my research. More
by stephenonichols
