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Germain Honda of Surprise
Surprise, AZ
804 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 804 reviews
June 03, 2025
Robert Solis at the Service Department is professional and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! More
by MACxMAC
Verified CustomerEmployees Worked With
June 02, 2025
This morning, our 2024 Honda Civic Sport Touring Hatch received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Au received its service bulletin work at Germain Honda of Surprise, and the experience was truly exceptional. Service Advisor Robert and Shop Foreman Augie made sure every detail was handled quickly and professionally. We love the facility is clean, quiet, peaceful, the shop is a high-tech environment and the care the technicians show for your car set them apart. With a service experience that's both efficient and friendly, especially thanks to Rob's genuine approach, it's clear our Civics are in the best hands. We will not be going anywhere else for service! More
by HumbleSiPilot77
Employees Worked With
June 02, 2025
I am very happy with the service I received. Kristina was very helpful and informative. Kristina was very helpful and informative. More
by gkelly777
Employees Worked With
June 01, 2025
Shopping for a car is not all about the car, we visited many dealerships over the holiday weekend, drove several cars. After deciding on the car we returned to the dealership that treated us with respect, many dealerships over the holiday weekend, drove several cars. After deciding on the car we returned to the dealership that treated us with respect, understood this was not just a transaction for us and not only made it happen. They exceeded our requests. We will be back, for the next car. More
by Tcars43
May 31, 2025
Great experience, dealership was willing to work with me, highly recommend, my salesman was great highly recommend, my salesman was great More
by goodyear0522
May 31, 2025
What Others Say Great experience, dealership was willing to work with me, highly recommend, my salesman was great I took my car in for them to check my air-conditioning unit. Everything was fine willing to work with me, highly recommend, my salesman was great I took my car in for them to check my air-conditioning unit. Everything was fine with the car and the service was wonderful. W... Read More This dealership and representative (Al) is very thorough and honest, and done in a reasonable amount of time. The service at the dealership was excellent. For that I will rate them 5 stars. I was very disappointed with the coupon I used fro... Read More Alfredo was excellent. He is an asset to this dealership, he really knows his business. Jean Pierre helped us find the ideal car we were looking for. Helpful, full of knowledge, and very courteous. More
by david@arvig.net
Employees Worked With
May 30, 2025
This dealership and representative (Al) is very thorough and honest, and done in a reasonable amount of time. and honest, and done in a reasonable amount of time. More
by jpsawicki
Employees Worked With
May 30, 2025
I took my car in for them to check my air-conditioning unit. Everything was fine with the car and the service was wonderful. When I walked out to my car it had been washed and I was so pleased to see that unit. Everything was fine with the car and the service was wonderful. When I walked out to my car it had been washed and I was so pleased to see that.. excellent service! More
by lahagon
Employees Worked With
May 29, 2025
The service at the dealership was excellent. For that I will rate them 5 stars. I was very disappointed with the coupon I used from their website. I thought I was going to get an oil change and For that I will rate them 5 stars. I was very disappointed with the coupon I used from their website. I thought I was going to get an oil change and tire rotation done for $69. Upon a closer look the tire rotation was another $20. I drove 80 miles round trip thinking I was going to get a good deal. I could have gotten my tires rotated for free by my house. I won't make that mistake again. More
by petedoncevic
Employees Worked With
May 27, 2025
Alfredo was excellent. He is an asset to this dealership, he really knows his business. He is an asset to this dealership, he really knows his business. More
by milbournejim
