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Germain Honda of Surprise

Surprise, AZ

4.8
1,370 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,370 reviews

February 05, 2026

The staff and service were first class, they have a waiting area that every dealership should strive too. More

by SHTHPNS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Germain Honda of Surprise responded

Thank you for your kind words! We’re glad you enjoyed the service and our waiting area—your feedback means a lot to our team. Best Regards, Sassha Motz General Manager

February 05, 2026

First time at German Honda for service. Advisor was helpful, attentive to what I wanted and honest. More

by TOMJABSCPA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2026

Very helpful and very nice and willing to help get me a car. Very professional More

by nevaeh.quinones
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2026

Very professional and knowledgeable! Listened to my concerns and solved the issue. Very friendly and professional More

by donnamerten
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Germain Honda of Surprise responded

We truly value your business and thank you for leaving us the kind review. See you next time. Best Regards, Sassha Motz General Manager

February 04, 2026

Brian helped us with our purchase needs. The whole process was quick and easy! Would definitely recommend Germain Honda! More

by mgranillo09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Murchie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Brain ensured a positive sales experience. Your overalls satisfaction is our top priority. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

February 04, 2026

Everything went smoothly Al is always very through and professional Thanks for your continued assistance More

by lbiittner5707
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Germain Honda of Surprise responded

Thank you so much for taking the time to share your positive feedback about your recent car service experience here at Germain Honda of Surprise! We're delighted to hear that you were pleased with the service you received from Al and our team. See you next time. Best Regards, Sassha Motz General Manager

February 03, 2026

Thank you for taking care of my truck I was glad we could still use the first service every thing was fine More

by edgstadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Germain Honda of Surprise responded

We greatly appreciate your business and thank you for your feedback. Best Regards, Sassha Motz General Manager

February 03, 2026

I was satisfied with the service I received . Work done in a reasonable time frame. More

by sepnchic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Germain Honda of Surprise responded

Our team is happy to know that you enjoyed a quality and efficient service experience. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 02, 2026

Kristina kept me fully informed of everything going on with my car. When the service was complete and I went to get in my car, she noticed the exit area was blocked and immediately got help to remove the More

by wickerds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Germain Honda of Surprise responded

Thanks for stopping by to let us know how pleased you were with the supportive dealership visit Kristina provided for you. We look forward to your next visit, but until then, please enjoy safe and pleasant travels. Best Regards, Sassha Motz General Manager

February 02, 2026

Robert is an exceptional service advisor. He is always professional and friendly, and very helpful when answering questions and clearly explaining the work needed or the work done, including More

by duke623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Germain Honda of Surprise responded

Thank you for the kind words about Robert. We’re proud of his professionalism and clear communication, and we truly appreciate you taking the time to share your experience. Best Regards, Sassha Motz General Manager

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