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Germain Honda of Surprise

Surprise, AZ

4.8
1,321 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,321 reviews

January 16, 2026

Germain Honda is a Great Dealership with Associates that Care with a sense of Humor More

by Glennlett8881
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2026

Shay and the team was very understanding on our needs! Top notch team.highly recommend to anyone that needs a vehicle go to purchase from them. More

by stevebradford108
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2026

Kevin did an excellent job at customer service. My car was properly serviced; I was debriefed on everything. More

by richard.perraut
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Germain Honda of Surprise responded

Providing quality and informative service is the focus of our team. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

January 15, 2026

Very pleased. Great customer service. Good follow up. Would recommend to others. Thank you again. for everything. More

by gblowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conner Fattore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Germain Honda of Surprise responded

We thank you for your business and kind recommendation. Our team wishes you many happy journeys in your new ride. Best Regards, Sassha Motz General Manager

January 15, 2026

Prompt and courteous service. No high pressure attempts to sell me extra. That’s very important because trust is a big part of the relationship with an auto dealership. More

by TERISUMMERS62
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Germain Honda of Surprise responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, Sassha Motz General Manager

January 15, 2026

Amazing customer service from Kevin he got my through to fixing my car and getting me what I needed quickly More

by Haisesauce.2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Germain Honda of Surprise responded

We thank you for leaving Kevin this kind review. We are pleased to know he took great care of you and quickly got you back on the road. Best Regards, Sassha Motz General Manager

January 14, 2026

Brett was the nicest and most efficient salesman I’ve ever worked with. 10/10. More

by hendrickskr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Germain Honda of Surprise responded

We are fortunate to have Brett on our team taking great care of our valued guests. Enjoy the road in your new Honda, we wish you many safe and happy journeys. Best Regards, Sassha Motz General Manager

January 14, 2026

Maria was very helpful in getting my car in for servicing when it was convenient for me. She met me upon arrive on the scheduled date and kept me informed of where the service team was in during the entire More

by joseph.w.lawson2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Germain Honda of Surprise responded

Joseph, thank you for sharing positive feedback on Maria! We want all our guests to be treated to service that is thorough and reliable, so we're happy that Maria has provided this for you. We look forward to your next visit! Best Regards, Sassha Motz General Manager

January 13, 2026

Kristina was great. She did some research on a part, found the information and scheduled it. The work was done last week and the service people were amazing! Everything More

by Suzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Germain Honda of Surprise responded

Thank you for letting us know that Kristina took excellent care of you and ensured your overall satisfaction. See you next time. Best Regards, Sassha Motz General Manager

January 13, 2026

Our salesman Brian Murchie was extremely helpful and took wonderful care of us both before and after the sale of our CRV. The service team took wonderful care of us and the car looked fantastic when they w More

by ermanning1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Forbis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2026 -

Germain Honda of Surprise responded

Thank you for taking the time to leave this kind review. Our staff works hard to ensure a quality experience, and we thank you for recognizing their efforts. Best Regards, Sassha Motz General Manager

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