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Germain Honda of Surprise
Surprise, AZ
1,096 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,096 reviews
September 30, 2025
very friendly and relatable service. Everything was clear and straightforward. Would definitely recommend to friends and family. Everything was clear and straightforward. Would definitely recommend to friends and family. More
by Taylor.mateko
Verified CustomerEmployees Worked With
September 30, 2025
It was easy, no back and forth. Out in under 3 hours. Best experience ever. Out in under 3 hours. Best experience ever. More
by lujay86
September 29, 2025
I am consistently pleased with my service advisor as well as this dealership each time I visit. as this dealership each time I visit. More
by sandrapease
Employees Worked With
September 29, 2025
The experience was nice and easy! Just how I like it! Thank you so much! Just how I like it! Thank you so much! More
by JENNIFERFOXX
Employees Worked With
September 29, 2025
My service advisor was great, he was very detailed with his communication on the warranty work I needed for my pilot. I will definitely be returning to Germain Honda, overall it was a great experiance! his communication on the warranty work I needed for my pilot. I will definitely be returning to Germain Honda, overall it was a great experiance! More
by reneg0683
Employees Worked With
September 28, 2025
Fast, efficient and great customer service. Very professional & helpful. Thank you for the great service! Very professional & helpful. Thank you for the great service! More
by Flyingyoung12
Employees Worked With
September 28, 2025
In the words of sales manager Robert Pitmen, Germain Honda provides its customers with a "Human" experience. The dealership was "Aces" across the board. They looked for reasons (especially Robert) for h Honda provides its customers with a "Human" experience. The dealership was "Aces" across the board. They looked for reasons (especially Robert) for how they could assist me - not for reasons why they could not. I have nothing but praise for my used car purchasing "Human" experience! More
by regicuffee
September 28, 2025
I had a great experience with my service advisor . HOWEVER the gentleman that drove my car was reckless! Drove my vehicle way too fast! It is very unprofessional and inappropriate to drive someone els HOWEVER the gentleman that drove my car was reckless! Drove my vehicle way too fast! It is very unprofessional and inappropriate to drive someone else’s property so fast in a high populated area. When I confronted him asking if he always drives customers vehicles that fast his response was “yes, it’s a Saturday we’re busy”. SHOCKING! More
by hpyle23
Employees Worked With
September 27, 2025
Great service like always. Alfredo has always been courtious and honest. Will keep coming back for Service with Al! Alfredo has always been courtious and honest. Will keep coming back for Service with Al! More
by juanc.andrade
Employees Worked With
September 27, 2025
This was the BEST car buying experience I’ve ever had. Shay was amazing and totally understood what our needs were and delivered 100 percent! Germain Honda is the best in the valley. Shay was amazing and totally understood what our needs were and delivered 100 percent! Germain Honda is the best in the valley. More
by SHANELARSON74
