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Germain Honda of Surprise

Surprise, AZ

4.8
1,644 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,644 reviews

December 08, 2025

Very pleased with the staff at Germain Honda. They were helpful and wanting to come up with ways to make the deal. More

by elongfellow
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Cole
Dec 08, 2025 -

Germain Honda of Surprise responded

We are grateful for your rating. We believe in transparency, and we work hard on making sure we provide an extraordinary experience, so we are happy you had such a positive experience. Thank you, Best Regards, Sassha Motz General Manager

December 07, 2025

They listen & strive to exceed customer expectations at every touch point. Great time that will work hard to earn your business More

by clinniej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Ginn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bell
Dec 08, 2025 -

Germain Honda of Surprise responded

Thank you. We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Germain Honda of Surprise. Let us know if you need anything in the future. Best Regards, Sassha Motz General Manager

December 06, 2025

Had a great experience buying my new 2025 Honda Pilot. They offered me a great deal and was very happy and satisfied with their customer service and my overall experience. All staff members and the manage More

by sanjayjawa01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Ford
Dec 08, 2025 -

Germain Honda of Surprise responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Germain Honda of Surprise and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Sassha Motz General Manager

December 06, 2025

Modern dealership, nice people that weren't too pushy but my favorite part was no bullsh!t add ons to jack the price up. More

by pat.herlihy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Brandtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner Fattore
Dec 08, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with our team. Our goal is to ensure all your need and expectations have been met. Best Regards, Sassha Motz General Manager

December 06, 2025

Honest and helpful, my car is always in good hands here and will continue to bring it there More

by kvirgo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Germain Honda of Surprise responded

We appreciate your business and thank you for trusting our team with your automotive service needs. See you next time. Best Regards, Sassha Motz General Manager

December 06, 2025

I had to return after having my car serviced for an oil change, because it was discovered it was leaking oil and had made a mess on my driveway. More

by mollyarvallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristina Miranda
Jan 09, 2026 -

Germain Honda of Surprise responded

We appreciate your bringing you concern to our attention and allowing our team the opportunity to address this matter to your satisfaction. We apologize for the inconvenience caused and look forward to improving upon this experience going forward. Our team truly values your business and we thank you for allowing us to make things right. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

December 05, 2025

I found Kevin Proo to be outstanding. He tried everything in his power to make sure I had a good experience. Not the fault of Kevin, one thing I did not like was the added on expenses tac More

by Loren.cheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Germain Honda of Surprise responded

We thank you for choosing to work with our team here at Germain Honda of Surprise. Your kind 5-star rating and feedback are greatly appreciated. Best Regards, Sassha Motz General Manager

December 04, 2025

David McKee and Nathan ALWAYS. do their best to deal with any problem we might have. We appreciate their help and professionalism. More

by cherrylog17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan (Nate) Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McKee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kira has been available to us even after selling us the Odyssey- much appreciated!
Dec 04, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Thank you for allowing our team to be of service to you. Best Regards, Sassha Motz General Manager

December 03, 2025

Always appears clean and inviting. The staff is friendly and knowledgable, willing to assist without delay. More

by Gherrerajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Miranda
Dec 04, 2025 -

Germain Honda of Surprise responded

Ensuring a quality guest experience is the priority of our team. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 03, 2025

Always a pleasure to visit Germain Honda! Service department friendly and reasonable pricing! I have been with them over 5 years and purchased two cars from them. Definitely a loyal custome More

by GKLEIGH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
Dec 04, 2025 -

Germain Honda of Surprise responded

Your continued business and loyalty are greatly appreciated. Our team is honored to be your go to for all things automotive. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

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